Potential Plans for Disney World Phased Reopening
Leaders from Walt Disney World, Universal Orlando, SeaWorld, and other Orlando area theme parks met today as part of a subcommittee within the Reopen Florida Task Force to determine how and when to reopen parks and other attractions in the Sunshine State. In this post, we’ll share some ideas discussed, what this could mean for Walt Disney World, and potential impediments to these plans.
The subcommittee that met has been dubbed the “Industry Working Group on Tourism, Construction, Real Estate, Recreation, Retail and Transportation,” and includes executive leadership from a wide range of businesses from theme parks to airlines to retirement communities (yes, really). Of relevance for this blog are two group members: Walt Disney World President Josh D’Amaro and Universal Orlando CEO John Sprouls.
This meeting comes a few days after Florida beaches began to reopen and 24 hours after Florida Governor Ron DeSantis claimed that Walt Disney World is “so far ahead of the curve” on reopening and will be “leading the way” in Florida’s plans to begin opening in the coming weeks under the federal government’s Guidelines for Opening Up America Again, a three-phased approach based on the advice of public health experts…
During the tourism portion of the Reopen Florida Task Force meeting, Walt Disney World President Josh D’Amaro did not speak. However, Universal Orlando CEO John Sprouls did, and he outlined some of plans to reopen Universal Studios Florida and Islands of Adventure.
This is significant because, as with security, the health protocol plans here are certain to be collaborative in nature. While some diehard fans of both Disney and Universal project their own aspersions and view the companies in an oddly adversarial light, that doesn’t reflect reality.
While competitors, it’s also true that Walt Disney World and Universal Orlando both exist in the same community, and to some degree, indirectly benefit from one another. In the past, we’ve seen identical changes and policies rolled out simultaneously at the two resort complexes, including 5 years ago when both (plus SeaWorld) installed enhanced security infrastructure overnight.
There have been some diverging approaches between the two on the security screening measures (most notably, Universal uses baggage scanners–something we’d love to see Walt Disney World adopt), but there are a lot of practices that are consistent between the two. This is not coincidence. It’s a foregone that Universal and Disney will likewise adopt nearly identical health procedures and protocol for reopening.
Sprouls outlined a number of possibilities, including increased sanitation throughout the parks, increased use of virtual queue systems, encouraging guests to wear face masks, added social-distancing measures, disinfecting attractions throughout the day, increased use of mobile ordering and contactless payment transactions, staggered seating for shows, screening employees daily, and more.
Much of what was mentioned mirrors the possibilities outlined in a Universal Orlando survey sent out over the weekend. Notably, that survey also mentioned suspending parades and nighttime shows, limiting attendance to half of park capacity, and removing 3D glasses from attractions. (Anything that accelerates the abandonment of 3D is welcome in our book!)
He additionally stated that multiple teams are working on a number of different scenarios for reopening protocol. Moreover, that the theme parks will be guided by state and local officials, as well as health officials with the overarching goal to be keeping employees and guests safe.
This all mirrors recent comments from Disney Executive Chairman Bob Iger–along with health safety measures that have been floated for Walt Disney World and Disneyland, and what’s currently being rolled out ahead of Shanghai Disneyland’s imminent reopening. (All as previously discussed in our What Operational & Health Safety Changes Will Walt Disney World Make to Reopen? post.)
For both Universal and Disney, there’s the complicating factor of their theme park operations on the West Coast. While Florida is overzealous about reopening its businesses, California Governor Gavin Newsom is striking a much more tentative tone. The two governors are essentially at opposite ends of the spectrum on this, which is noteworthy here.
California’s more cautious approach to resuming normalcy could end up shaping big business behavior nationwide, as has happened with auto emissions and other things. It’ll be interesting to see what California’s economic task force–which counts Disney’s Bob Iger as a member–determines is the best course of action for that state in the coming weeks.
There’s also the potential matter of trepidation on Disney’s part. The state of Florida is offering some degree of cover with this task force and its official recommendations, which could encourage Walt Disney World to resume operations sooner. However, there’s still the reality that “safety” is part of the Disney brand, and reopening prematurely would damage that.
On balance, it’s tough to predict how this will play out and Disney’s position here is unenviable. It’s somewhat difficult to envision Walt Disney World and Universal Orlando reopening while Disneyland and Universal Studios Hollywood remain closed. Suffice to say, just because DeSantis wants to reopen the state ASAP doesn’t mean that’s the route Disney and Universal will take.
Florida’s eagerness here comes as the local economy has already been decimated by the shutdown. The bulk of Central Florida’s businesses and employees are dependent upon tourism, and the impacts have already been catastrophic. This is not to say that Florida’s plans (whatever they might end up being) are right–just that the state is in a tough spot.
Visit Florida CEO Dana Young stated that hotels in the state have seen a $1.6 billion drop in revenue over the past six weeks, per Spectrum News 13. In order to get tourism numbers back up, people will need to feel that it’s safe to travel. Visit Florida is thus working on a multi-phase campaign, with the first part focused on Florida residents, encouraging them to visit state attractions.
Part of Visit Florida’s push will involve encouraging Floridians to support local businesses by taking an in-state vacation. This should mesh with the Reopen Florida Task Force’s plans for a gradual and careful reopening that will entail first reopening to Florida residents, then national visitors, followed by international guests.
While this phased approach to reopening the Walt Disney World theme parks has not yet been cemented (far from it), it certainly makes sense. Moreover, it would offer more latitude in a slower rollout of rides, shows, and other offerings (even potentially a phased opening of the parks themselves).
Once in a lifetime or other infrequent Walt Disney World guests are less forgiving (we’re trying to put that diplomatically), but the stakes are lower with Floridians. There’s less of a cost for locals in visiting Walt Disney World. Many are Annual Passholders and those who aren’t don’t have to book airfare, stay in a hotel, etc–many will be happy just to get out of the house and have a public space to walk around.
By contrast, tourists are spending thousands of dollars for their vacations, and may be less receptive to parades, fireworks, attractions, etc., not happening. We’ve already heard from a ton of readers who have expressed similar sentiment. We can’t blame them given the cost of a Walt Disney World vacation, but we all also have to accept the reality that things are going to be a bit different (mild understatement) for a while.
Reopening to locals first with all of the modified health safety procedures would allow Walt Disney World something of a “soft opening” period for the resort complex as a whole. During that time, Disney could test and adjust its new protocol, see what works and doesn’t, and slowly ramp up operations.
When and how long such a “soft opening” would last before welcoming out of state tourists to Walt Disney World is anyone’s guess at this point. However, we likely won’t have to speculate for too long, as Florida Governor Ron DeSantis wants a plan submitted to him by the end of this week. We’ll keep you posted as to how the reopening plan shapes up at that point (for a heads up when that happens, subscribe to our free email newsletter).
Planning a Walt Disney World trip? Learn about hotels on our Walt Disney World Hotels Reviews page. For where to eat, read our Walt Disney World Restaurant Reviews. To save money on tickets or determine which type to buy, read our Tips for Saving Money on Walt Disney World Tickets post. Our What to Pack for Disney Trips post takes a unique look at clever items to take. For what to do and when to do it, our Walt Disney World Ride Guides will help. For comprehensive advice, the best place to start is our Walt Disney World Trip Planning Guide for everything you need to know!
YOUR THOUGHTS
What do you think of Walt Disney World and Universal Orlando Resort reopening to Floridians before out of state or international tourists? Which of the health security screenings and protocol do you think will come to fruition when the parks reopen? Are you anticipating modified operations—including the elimination of entertainment and reduced ride capacity? Do you expect a phased opening of the parks & resorts? Will you immediately book a trip, or wait until everything is back up and running, and things have returned to normal? Do you agree or disagree with our commentary? Any questions we can help you answer? Hearing your feedback–even when you disagree with us–is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!
Businesses,restaurants,hotels and yes theme parks have to open as soon as possible,we have only rent payment due since this started and if this situation lasts longer than a few more weeks you can expect an increase in homelessness never seen before.People need to realize this state runs on tourism,without it it’s dead.Also it’s not like you just can just keep people home,people still go to Walmart,Publix,restaurants,gas stations,what is the difference if we fully open up and allow people to make their money.Every report I read says the solution to this is either a vaccine or 70-90% of the population getting herd immunity,basically by being exposed,so the choices is keep everyone home for maybe 2 years or more while society descends into a Mad Max movie or have everyone that can go to work,keeping themselves safe by wearing masks,not getting too close to others but living their lifes,its like anyone who doesnt understand that just doesnt get it,we need businesses to start opening in May and theme parks in June.
Check this link. Some speculation BUT a quick peek as to what is going on at Shanghai.
https://youtu.be/uLAUkVbehk4
My family visits every year for a week and we are Floridians. We are very sad about the situation this year. I’d be open to visiting still this year with a soft opening if we were provided discounts to return or something like that. Taking away parades, 3D glasses and all that just takes away from the experience. I understand the need for extra precautions and the want to open up for the economy.
I am a Floridian and have already booked a weekend at the end of August at Shades of Green Resort for my 62nd birthday weekend.
@Ellen
Take a look at the Disney Food Blog. Pictures from Shanghai re distancing and parades. They are apparently doing lots of simulations over there. Pictures too. I’m still betting on July. Chin up!
Right on. Well stated
I just read someone is saying to discriminate by age for entry. No way, a large group of your resident annual passholders are retirees who are active, healthy individuals. We love our Disney and no how to wear a mask and wash our hands. Please remember that a large portion of the 21 million residents are over 55!!!
Melanie. I just want to let you know that my daughter is one of those doctors. Yes, our numbers are accurate. Our state didn’t have one case until the first week in March. Oddly, coinciding when we had the people from the Northeast fleeing to here. Yes, private jets were backed up at various airports especially in South Florida. It got to the point that they were greeted by State Police and told to quarantine for two weeks before moving freely about the state. Our first cases were outer staters. So, don’t bad mouth our governor. He is doing a very good job!!!
In your opinion. Others feel differently I’m sure.
Meanwhile, another part of the Shanghai Disney simulations is reportedly the testing of new procedures for parades. A lot of really interesting things happening over there. Looks like Shanghai is going to be the test bed for WDW and DL.
Again, it’s not as simple as “death from the COVID virus” or the economy. The sickness and death related to the economical impact is every bit as real as the virus. WE cannot dismiss the dramatic pain and suffering, and yes, loss of life that results from a broken economy. It’s just not sustainable folks and the consequences are real. We HAVE to figure out a way to get people back to work as safely as we can. And, yes, people will have to assume personal risk and responsible decision making as best they can.
Can’t agree with you more, Pamela. The consequences of unnecessarily prolonging the shutdown of our economy are so much more dire than many people can truly appreciate. Everything in life comes with some degree of risk. Based on the data (not the news headlines), I am very comfortable that my young/healthy family will be just fine. Our reservations are for the first week in June. We will be the first ones in line when Disney decides to open.
And for those that feel uncomfortable with their perception of their personal risk, they should stay home (which will make the lines that much shorter for us!).
I have a trip booked for 15 family members in a few months. The consensus is if it’s not the full experience then we don’t want to go, period. It’s too expensive to pay for anything less than the full experience, even if that means waiting two years. I’m not impressed with the Florida governor, and I voted for him unfortunately. He is not a thoughtful person and makes decisions based on money and not safety of Floridians I’m voting for someone else, anyone else next time.
We totally agree with you Spencer … we have bought the plane tickets, reserved house, car … for the family (5) In our case we will travel from Spain, originally planned the trip for August, but if we can not enjoy the full experience We will cancel the trip … We totally agree with you Spencer … we have bought the plane tickets, reserved house, car … for the family (5) In our case we will travel from Spain, originally planned the trip for August, but if we can not enjoy the experience we will cancel the trip …
I agree. Disney costs too much not to get the whole experience. If they can’t provide that, and at this point I don’t think they should, then I either won’t go until they can, or Disney needs to cut the cost of the trip accordingly.
I agree Spencer! Florida’s governor is opening the state too soon. In awhile the amount of infected and dead will spike.
According to the Disney Food Blog, Shanghai Disney is testing various reopening concepts. My guess is that some sort of at least limited opening will be no later than July. The article and photos were relatively detailed.
Shanghai Disney Resort started a phased reopening with its resorts and some retail. Now, it looks like the parks are doing some simulations to test out their new health and safety measures.
Tom – a lot of rumors regarding Disney opening now in 2021, January best case according to what I read. Any truth to that in your opinion?
Phil that 2021 opening came from an analyst who works for Swiss bank UBS. He was discussing Disney stock. Different financial experts, forecasting Disney stock, put opening anywhere from June to next year depending on the company. But thats where the 2021 date came from. However, every financial analyst I have watched or read agree it will temporarily be a scaled down experience until a vaccine is available or better treatment.
I am in the same boat as Spencer. I am cancelling my July trip. The expense is way to high not to get the full Disney experience. We are shooting for July 2021.
Planned this trip as a graduation celebration for both my kids (high school and college). Graduations aren’t happening, prom isn’t happening, sports season for which the college scholarship depended isn’t happening. Our last great hope was to get to Disney World in August, it gave us something to get us through. So, hoping this all works out and it’s done with science and intelligence and it works. Will be watching this closely.
We have a vacation booked for December and bringing a family with us whom has never been there. So if we can’t get the whole nine yards than why bother to come!! So we too are waiting to pay off our trip until we know we can have the whole experience
I’m ok with the tiered rollout or soft reopening however I do think there should be another category added. Orlandians first that would not required hotel stays with limited activities and a lower cost. Then open the resorts With limited access again also at a lower cost for those that can drive there (regardless of state). You can’t discriminate against states or cities but everyone should be tested first (have some kind of doctors note indicating they’ve been tested and are free of the virus as of a certain date -like we do with our pets before putting them in a kennel with other pets). Then as things smoothe out and more things are able to open, add your tiers to that. Many of us DVC members would be willing to go with limited access because we are not “once in a lifetime” visitors and just miss home.
As a fan of the Muppets whose last existing attraction is a 3D movie, how could you be a proponent of getting rid of everything 3D?! I don’t get the beef with 3D glasses. Don’t they get sanitized after being dropped in the bin?
I am a WDW pass holder. I think opening to pass holders and Florida residents first to work out the glitches is a great idea. I go to Disney on a regular basis and would be ok knowing that things,would not be at 100%.
I called yesterday to cancel my May 26 to June 1 reservation. Didn’t wait on hold at all. CM asked if I was sure, because they weren’t cancelling anything after May 16. No NEW reservations before June 1, but anything already booked for May 16 and beyond was not being automatically cancelled. She even reminded me to cancel all FP and dining. Makes me think a soft opening is at least being considered.
My vacation for Disney has been planned since last year. If I can get the full effects of the experience I may have to cancel. We decided when it is closer. The parades, shows and fireworks are part of the Disney experience. This is why people pay almost double of what they would pay for an all inclusive. If they still have a limited compasity and people are rebooking for June to December isn’t that going to cause people not getting in the park. Maybe extend the hours to give people more time to get rides in.
I’m an out of state DVC and AP holder. We should have just as much priority in the initial reopening as Florida residents. That’s not fair. Risk aversion is a personal matter. My AP is extended based on length of closure I don’t want it to be I want to visit there. And extending different lengths for out of state AP holders is ridiculous. If they want to limit guests then allow only DVC and AP first. We are vested in Disney.
So what you’re saying is people that live in Florida, grew up practically in the parks their whole lives, but don’t have an AP due to maybe not being able to afford one or any other reason, have less of a right to get into the parks first just because you have an AP ? No offense, but that’s ridiculous. Yes, I can understand the reason why you would be upset, but you do live out of state. It’s hard to wrap my head around why anybody who doesn’t live in the state of Florida would pay for an AP every month. The park is in Florida. It only makes sense to have a “soft opening” for Floridians before letting out of state people come into the park. It’s just a soft opening to see how things go.
@Krystina, I agree with you. It only makes sense to allow Floridians to go in first because it’s THEIR state. I think people with APs and DVC members are understandably upset they can’t make use of their passes, However, even though they may be financially vested in Disney World, they are Just not as relevant – in terms of distance, or even in understanding the State of Florida, – of which Disney World is a part. If Disney World was located in Alaska, Alaskans would be the logical first people to go into Disney World. I’m sure many will disagree with me, but I do not believe that simply because people have the money/ time to buy DVC or AP, that they are more “worthy“ to go first in the Disney world. That’s entitlement.
If you watched on Disney+ Walt Disney’s purpose for building Disneyland, it was so that families could do things together. Instead of a place for kids, and a separate place for parents, Walt wanted Disneyland to be a place the whole family could enjoy together. I don’t think rich families who can afford to pay ahead for expensive memberships/passes etc. should feel more entitled to be the first into Disney World, ahead of families who have to scrimped and saved to reserve their trip to Disney World.
@ Michelle
So what you’re saying is people that live in Florida, grew up practically in the parks their whole lives, but don’t have an AP due to maybe not being able to afford one or any other reason, have less of a right to get into the parks first just because you have an AP ? No offense, but that’s ridiculous. Yes, I can understand the reason why you would be upset, but you do live out of state. It’s hard to wrap my head around why anybody who doesn’t live in the state of Florida would pay for an AP every month. The park is in Florida. It only makes sense to have a “soft opening” for Floridians before letting out of state people come into the park. It’s just a soft opening to see how things go.
I personally would have an issue if I was told I couldn’t go to one of the parks or i could only go a half day when I have just spent over $5,000.00 on a vacation to WDW. I understand health safety but for some, we have been saving 2 years for this vacation and would like to get our monies worth.