Disney World Reducing Physical Distancing
Walt Disney World will be reducing physical distancing in its theme parks and resorts, but not in all locations. In this post, we’ll offer a rundown of the changes, what else has recently happened with Florida theme parks, and when more changes might be on the horizon.
This change is somewhat unsurprising. Two weeks ago, Orange County, Florida relaxed physical distancing to 3 feet as part of a phased plan with vaccination and positivity metrics that would allow the gradual lifting of all mandates. Many businesses followed suit immediately, including Orlando International Airport and other spots guests would encounter on their voyage to Walt Disney World.
Following that, both Walt Disney World and Universal Orlando announced they’d be ending temperature checks, with the latter also dropping distancing: “We’re excited to enhance your Universal experience with the latest safety updates from local health and government officials. There are no more temperature checks upon entry. And Social Distancing between travel parties is now reduced to three feet (1 meter). Still, most of our original safety protocols remain unchanged–from wearing face coverings across our Resort to our ongoing dedication to cleanliness and sanitization.”
Universal Orlando made its changes effective immediately, with temperature checks already gone and new distancing markers in queues and elsewhere the very next day. We’re a bit surprised they bothered at all with the new markers since 3′ is a “natural” distance and most guests were/are disregarding them anyway. It would be nice if the unpleasant reminders of the last year started to disappear, especially those that aren’t accomplishing anything.
The more noteworthy change went unannounced, which is that Single Rider lines returned and Universal began seating every row on rides. This is significant because it increases operational efficiency of attractions, which helps to offset the higher attendance cap that reduced physical distancing facilitates. Since last year, we’ve been in favor of decreased distancing on attractions, especially those that are moving and outdoors, where risk of transmission is virtually nonexistent.
Today, Walt Disney World is following Universal’s lead and making changes to its “Reopening & Update Experiences” regarding physical distancing (including the above icon, which previously said “6 ft – 2m” inside the two-way arrows. Here’s the full text of the new policy from DisneyWorld.com:
Temporary adjustments are still in place to promote physical distancing. While we will reduce physical distancing measures for Guests across many areas with a gradual, phased approach, six-feet distancing measures will continue in all dining locations, merchandise stores and in areas where Guests can temporarily remove their masks.
Physical distancing measures may include:
- Signage and Ground Markings: Please follow directional signage and ground markings, which have been installed throughout Walt Disney World Resort to help Guests better navigate common areas while practicing physical distancing.
- Physical Barriers: Physical barriers have been added in select places to help promote proper separation between people, including in queues and on transportation and attractions. Barriers may also be visible, for example, in areas around cash registers or at Guest Relations.
- Party Size: Guests traveling in parties of more than 10 are asked to split into smaller groups in queues, dining locations and other areas around our parks and resorts to better allow for physical distancing.
- Parking: Cashless payment is recommended at the auto plazas.
- Training: Cast Members are trained to engage with Guests and promote physical distancing guidelines in common areas and queues.
Walt Disney World prefaces this change by stating that “as guidance has continued to evolve, we–with the support of health and government officials–will be making more gradual adjustments. You may begin to see these changes across many of our areas. We appreciate your patience and understanding as we make this transition.”
Disney also once again encourages people to get vaccinated. It’s great to see this continual messaging. Personally, I wish they’d take it a step further and include that in the first part–that their “gradual adjustments” will also be driven by U.S. case and vaccination rates. Still, better than nothing and hopefully encourages those who are on the fence.
More straightforward language involving metrics and benchmarks might be better reserved for something less public-facing. Perhaps on an earnings call for the Walt Disney Company? Not so coincidentally, Disney has its fiscal second quarter 2021 financial results webcast tomorrow (May 13, 2021).
A portion of this is usually devoted to forward-looking expectations, with positive changes emphasized to create optimism among investors. That earnings call would offer the perfect opportunity for Disney to present a clear plan to relax physical distancing and other health safety measures.
Personally, I’d love Disney to articulate concise metrics that would be utilized for gradually relaxing these rules–percentage of the eligible population vaccinated, rolling 7-day case averages, positivity numbers, etc.
Everyone could use a little more transparency in these matters–no matter whether you’re for or against changes–to make informed decisions with plenty of advance notice. Something like Orange County’s three-phased plan would be great, and infinitely better than waiting around on the whims of the CDC.
As was the case when Universal made this change, what’s good for the theme park operators is not always what’s good for the guests. It’s a given that Walt Disney World will distribute more Park Pass reservations as a result of this move. (So keep an eye out if your dates have been fully booked!)
Per the company’s previous earnings call, Disney was limiting attendance to 35% of normal levels because of physical distancing. Based upon Disney’s own industrial engineering estimates, that was the maximum attendance level possible while adhering to 6′ physical distancing. It should go without saying, but the math changes if 3′ physical distancing in most places throughout Walt Disney World. (Note: Disney has not said it’ll drop distancing to three feet, but that’s the safe assumption.)
Also as with Universal, what’s not clear is how this will impact physical distancing on attractions, and whether the two increases will be proportionate to one another. Our guess is that they will not.
While most rides are not operating at or close to 100% efficiency, distancing on many attractions already has dropped significantly since last summer. It’s unlikely ride efficiency can be increased right now to a sufficient degree to offset the attendance uptick.
Our expectation is that the length of lines will decrease, posted wait times will remain more or less unchanged, and actual wait times will go up moderately. It’s also possible that many weekdays demand will be more of a limiting factor on attendance going forward than the park capacity caps.
Although we’re predicting a busy summer season and Park Pass reservations are already fully booked for some dates, there are still many unknowns. For one, will Disney gradually increase attendance caps, going first to 40%, then 45%, and so on? For another, what is the level of organic demand–50%, 60%, 70%, or higher? We don’t yet know the answers to these questions, and those things plus attraction efficiency will dictate both the “feels like” crowd levels and wait times. In other words, there are a lot of unknowns.
One interesting thing here is that Walt Disney World is not dropping physical distancing levels in stores, restaurants, or anywhere guests can temporarily remove face masks. This could be interpreted as Walt Disney World erring on the side of caution, and that certainly may be true. It might also be good for appearances, but dictated by practical operational realities.
As we explained in the latest update to When Will the Disney Dining Plan Return?, staffing is the biggest obstacle right now for restaurants. We’ve done several meals recently where numerous tables were unfilled (beyond those deliberately left open) and many third party restaurants are offering huge signing bonuses in a desperate attempt to attract employees. Just today, San Angel Inn announced it would pay $1,000 to new hires. It’ll be interesting to see whether physical distancing at restaurants sticks around once all of the new College Program participants have been trained and can help ease the burden on those restaurants. Beyond that, we expect a lot of changes in the coming weeks–expect more to be revealed on tomorrow’s earnings call. We’ll keep you posted with all the details!
Planning a Walt Disney World trip? Learn about hotels on our Walt Disney World Hotels Reviews page. For where to eat, read our Walt Disney World Restaurant Reviews. To save money on tickets or determine which type to buy, read our Tips for Saving Money on Walt Disney World Tickets post. Our What to Pack for Disney Trips post takes a unique look at clever items to take. For what to do and when to do it, our Walt Disney World Ride Guides will help. For comprehensive advice, the best place to start is our Walt Disney World Trip Planning Guide for everything you need to know!
YOUR THOUGHTS
Thoughts on Walt Disney World dropping physical distancing? Do you view that move as a net positive or negative in returning to normal? Pleased that Disney is keeping 6′ in restaurants, or wish they’d relax that to make ADRs easier to score? (Or do you agree with our assessment that that ‘non-change’ is probably more a practical reality than anything else?) Please keep the comments civil. This is not the place for arguing about efficacy, politics, and so forth—all such comments will be deleted, irrespective of perspective. You are not going to change anyone’s mind via the comments section on this blog, nor are you going to change Disney’s rules or public policy. If you wish to contest this, rather than yelling into the internet abyss, have your voice heard in a meaningful way by contacting Disney or your local elected officials.
Interesting to read all the comments.
Probably won’t be back until 2022, more now due to staffing at work (work in healthcare and skeletal staffed would be an increase in employees in my particular department, which involves direct patient care), than than concerns about catching the plague (only our “tween” is not fully vaccinated…..yet).
We’ve been to local and semi local theme parks, and even my wife’s attitude has loosened up considerably from the fall, when she was paranoid about anybody getting closer to us than 6’.
I’d say masks going away soon is looking pretty good!! Even over here in ridiculously locked down California newsom just said masks will basically go away mid June when the state reopens! Doesn’t mean Disney on either coast will drop them immediately, but I think it’s right around the corner!!! So exciting!!!
@Darren….LOL! I hear ya! My family of 6 was there in April (April school vacation week which is normally h*ll) and the lack of people was beyond great! Nothing to do with COVID concerns for us, we’ve just always hated “fill in all the available space”, and how you could basically eat off the guy’s plate at the next table with how squished in the restaurant seating was. It might be harder to get the reservation desired, but so much more enjoyable to have the extra space between tables. Overall we had a great time with the low crowds. Wish you luck when you go!
I don’t see how they can increase capacity too much without opening more tables/dining locations. I realize that is it’s own challenge but food was already pretty tough last week. We got reservations exactly at our 60 days out but a few days later not many options were left. Quick service/mobile order was sometimes similarly challenging. We’d want lunch and open the app only to find that the next return time for mobile order was over an hour away. The last thing you need in the parks right now is a bunch of hangry people 😉
We did see a number of servers in training (particularly at Topolino’s breakfast) so that’s a good sign.
We recently vacationed in WDW from 4/17-4/24. This was my daughters first WDW trip. I love Disney but will wait to return until after COVID is over. Dining is extremely difficult, even with preplanning reservations for every day. A lot of the restaurants have not reopened making lunch extremely difficult. The dining plan was extremely missed.
No character interaction took away from the magic for me that I wanted my daughter to experience. The nightly parade and fireworks were also extremely missed.
I love Disney and was planning to return in the fall for Halloween and the 50th Anniversary Celebration but we have now decided to wait. If We lived closer it wouldn’t be such a big deal but if you’re spending 8-10k on your family vacation with little ones trying to keep a mask on your 4yr old In 90° heat is not worth it when you’re missing out on what makes Disney, “Disney”. I understand this pandemic has caused unprecedented conditions for everything just trying to help people plan with children â¤ï¸
Any idea when the. Trams from the parking lots will be running ?
Thanks Tom for all the great updates from
the great state of Florida. This July will make our 3rd trip since re-opening. Have also been to mexico 2 times as well. We are only a party of 2 but millions of people have been traveling and continue to travel each and every day. and i cannot say i have read anywhere that Disney or Universal or any airline has been a source of a problem or a “super spreader event”. Gee, wonder why we dont hear about that more rather than all the fear narrative from the media and the negative comments on nearly every social media outlet ? Time to travel again soon and show Disney the love!! Hope to see you and your wife in the parks one day!
So glad for the step forward towards normalcy. Vaccines are widely available. Health guidelines are changing towards normalcy. Time to move forward again
This is great news! Really makes me optimistic that by the holidays things will be looking really normal! I’m hoping tomorrow’s earnings call has even more good news!! Counting down to our Christmas trip is much more fun when it looks like we’ll get to go 😉
Oh joy,
Covid-19 Soup at Disney now!!
I am regretting my trip this Christmas as every day goes by.
We just got back from 9 days in Disney World. While we followed the social distancing markers, and mask rules, sadly, not everyone does. At least once a day some angry person felt the need to fight with us about where the end of the line was or about the social distancing (we were on the marker and they wanted us to move up). Also people not wearing their mask and standing right behind us. It was kind of disappointing. It was just me and my friend (we are 2 ladies in our 50’s) so we just let people cut in front of us rather than fight with them. Come on people it’s Disney World. I’m not going to argue with a dude, and his wife, who had teens with them about where the end of the line is for the Tiki Room. And yes, that really happened. Both of them were yelling at us. We were at the end of the line, but they had to be right in front of us for some reason. So we got out of line and went to wait for Pirates. We did have a great time though and didn’t let other people bad behavior ruin our trip.
Even though about half of the people don’t pay attention to the distance markers in line, I’m sad to see it decrease. Sigh. It was nice while it lasted and when people complied. Not so much for covid , but having people in your space. Last week was so hot. I just hope we never go back to filling all available space.
Returned from WDW less than a week ago. I don’t know how others do it, but I found wearing a face mask terribly uncomfortable in the Florida heat. I’m hoping the face mask requirement will be lifted soon, at least for those who are fully vaccinated.
Me too, Darren!! I feel your pain.
We visited Magic Kingdom, EPCOT, and Hollywood Studios over the weekend and for the most part physical distancing in lines was up to each party. If we stayed back on the marker, it typically had the intended effect on the folks behind us of them following the markers as well. There were some spots where cast members were managing it and making sure folks followed the markers.
As for ride capacity, I didn’t see them skipping rows on most rides (literally the only exception to this was Pirates). As a party of 2, we did have Smuggler’s Run to ourselves (makes sense since you’re in a small enclosed space) and we always had a full row to ourselves in other rides, but for the most part they seemed to be running most rides above the “socially distanced” capacity. This made for short waits almost everywhere. I think they could actually increase the park capacity a bit or bring back regular park-hopping.
Having spent the day in lines at Universal with the three feet distancing markers, I have to say that no one that is not closely related to me should be standing less than three feet of me anyway… like from now on, this should be the unspoken societal rule. Even three feet makes me want to do the ooops sorry back-up into them to bump them away. And at three feet, masks are a must. I had a spray from someone who had their mask below their chin while in line, and they were just talking. For now, masks should absolutely be worn if distancing is decreased.
I know the Temp checks are stopping this weekend, do we know when the change to physical distancing will begin? Apologies if I missed it.
I was hoping the 6 foot distancing rule would be in effect longer. I’m going the first week of June and that plus attendance caps were big reasons for planning the trip. I’m not ready to be smushed in a sea of people, was hoping this trip would be a little more crowd friendly at least. Here’s hoping.
Dying to know how this will affect Fast Passes! Fingers crossed!
Thanks to all who replied to my question. There are 4 of us and we are all fully vaccinated. That being said, I do know people are fully vaccinated and contracted covid. I don’t wear a mask outside anymore but indoors is a different thing. Enjoy hearing from those who are at DW currently!