Guide to Refillable Mugs at Disney World
Walt Disney World uses refillable mugs at resort hotel food courts that offer unlimited refills. This guide offers pricing info, photos of designs, and answers frequently asked questions: whether RapidFill is worth the money, where to use these cups, and more. We also address some controversy surrounding them. (Updated May 2, 2023.)
The refillable mug system is pretty simple: you buy the mug or have it provided to you via the Disney Dining Plan (temporarily unavailable) and then are entitled to unlimited refills at the Walt Disney World hotels for the duration of your stay. Self-serve beverage stations are available at select quick-service restaurants located in Walt Disney World theme parks and resort hotels.
Despite it being a seemingly straightforward topic, there are few topics that elicit as much discussion and impassioned debate as the refillable mugs. This article will take a examine the ethical and economical quandaries, offer refillable mug info & designs, and answer some frequently asked questions about the mugs.
May 2, 2023 Update: Walt Disney World is slowly shifting gears and moving on from the World’s Most Magical Celebration to the 100 Years of Wonder Celebration for the entire company’s 100th Anniversary. With that comes a change in refillable mugs from the 50th Anniversary styles (pictured below) to new Disney100 refillable mugs.
These are now available at every resort food court and other counter service restaurants around Walt Disney World, and come in one cup design with two different color schemes (platinum or purple). They’re identical to similar mugs released earlier this year at Disneyland, with a couple of notable differences. First, this version says “Walt Disney World” above the Disney100 logo instead of “Disneyland” below the logo.
Second, these do not feature the unique Mickey head lids (the difference is pictured below on the now-extinct 50th mugs). This is an interesting omission, as these lids were introduced halfway through the 50th Anniversary at Walt Disney World, and are also currently available on the Disneyland version of the Disney100 mugs. Perhaps they’re coming soon for the Disney100 mugs at Walt Disney World? We hope so–it’s a fun feature!
Late last year, refillable mugs at Walt Disney World increased in price from $19.99 to $21.99 for the length of stay. This was across the board, and the new pricing is now in place on every counter service and food court menu as of 2023.
Normally, the price wouldn’t matter to many Walt Disney World guests, as refillable mugs are included with the Disney Dining Plan. However, that remains temporarily suspended as of Summer 2023. See When Will the Disney Dining Plan Return at Walt Disney World? for more on when we’re expecting it to return.
With the latest news out of the way, let’s get down to brass tacks and talk all things refillable mugs!
Basically, this will be “More Than You Ever Wanted To Know About Refillable Mugs.” (Our next article will be an in-depth piece titled, “Using the Handwashing Apparatuses in Restrooms: An Essay.”) To compensate for the lengthy article about a relatively mundane topic, we’re striking a goofy-while-informative tone with this post.
We’re actually huge fans and collectors of older refillable mugs, and this post also gave us an excuse to bust out some of our favorite mugs for a photoshoot. (Thanks to Henry from Country Bear Jamboree and Duffy for their excellent work as models!)
As for the substance of this post, we’ll start with the FAQ, followed by refillable mug photos, and finish with separate lessons in economics and ethics…
Frequently Asked Questions
What is a refillable mug?
Beyond the obvious, this is a mug (see photos throughout this article) that can be purchased for a flat fee and refilled at designated counter service locations at Walt Disney World resort hotels. Current policy states that the mug is valid for unlimited refills for the duration of the trip during which the mug was purchased.
Note that refillable mugs may not be used in theme park restaurants, water parks, Disney Springs, or any other location that is not a Disney-owned hotel.
What can you put in the mug?
Bottomless margaritas! Just kidding…a cup like that would probably cost $2,754.99 at Walt Disney World. Coke products are available, as are hot chocolate, coffee, and tea. Milk is not available, nor are real juices.
How much do they hold?
Our mugs have “16” stamped on the bottom, which I believe indicates how many ounces the cups can hold. In actuality, they can hold about one can of soda. Pretty low capacity.
Can I take them with me to the parks and refill them there?
The answer to the first part of the question is yes, you can take them to the parks. The second part of the question has already been answered above–no, you can’t refill them there. Despite this, we see people on a daily basis leaving the hotel with their refillable mugs. This is probably partly because they don’t know the rules and partly because the refill stations at many hotels are “on the way” to the bus stop, making it easy to grab a drink for the ride.
To each their own, but this doesn’t make much sense to me. Personally, the short term joy of having a Coke to start out my day doesn’t outweigh the long term pain of having to lug the mug around all day. It would be one thing if Disney allowed them to be used in the parks, but for whatever reason, they do not. From our perspective, you’re better off bringing a water bottle (with filter, since Florida water is funky) or asking for free cups of water from counter service restaurants if you are looking for a convenient and cost-effective way to stay hydrated in the parks.
When I bought my mug, I was told it was good forever…is that not true?
Depends upon who told you. If it was a Cast Member (or it was printed on a sign near the mugs) and you relied on this information when making your purchase, forever is forever. If it was some random creeper standing next to the pile of mugs at Dixie Landings, your argument holds less water than one of these mugs.
The current policy on the mugs being valid only for the length of stay is irrelevant, as one party to a contract cannot unilaterally alter its terms after the fact without new consideration. As Walt Disney World now uses the Rapid Fill system, these older “forever” mugs are something Walt Disney World management will have to address. Chances are, they won’t, though.
If no such policy was in place when you purchased your mug and you just feel like using the mug forever because no one can stop you and you think Disney is overpriced as it is…see the “Ethics” section below.
What if I’m staying at multiple resort hotels during my trip?
We’ve never had an issue using our mug at multiple resorts during a split stay when purchasing for our length of stay, but you might want to tell the Cast Member your final checkout date when purchasing the mug. If you run into issues at your second (or third) resort, someone can always fix it for you.
Can old mugs be brought back and reused?
Unfortunately, no.
That answer doesn’t change even if you’re willing to pay again and just want to conserve plastic or you prefer one of your old mug designs. The explanation we’ve been given for this policy is that the Rapid Fill RFID chip (see below) either won’t last long enough or there’s no way to activate it again. Could be both.
Where are the mugs available?
They’re available at the food court and/or gift shop at every Disney-owned hotel at Walt Disney World. They aren’t available at Shades of Green, the Swan, the Dolphin, third-party Disney Springs area hotels, or that random shady motel you found for $35/night up I-Drive.
Are the mugs microwavable?
I have no idea why this is such a common question (Americans love to microwave stuff?), but it is. According to Google, they are BOTH microwave and dishwasher safe. So party down! Woo hoo!!!
However, please keep in mind that Rapid Fill mugs have RFID chips in them (more on this below) and microwaving them might have negative consequences, so don’t go wild microwaving your cup during your trip. Wait until you get home. Then you can microwave that sucker for hours on end.
What is Rapid Fill?
Rapid Fill is the RFID-based refillable mug program at Walt Disney World that ensures that guests have “valid” refillable mugs before allowing the refill. If you’ve been to Typhoon Lagoon or Blizzard Beach in the last few years, you’ve probably seen something similar to this system in action.
Basically, it’s technology to ensure that your cup is valid before beverage is dispensed. How much technology is too much technology for a soda machine? Well, “Rapid Fill” might be the answer to that question…
How does Rapid Fill work?
Magic. If that’s not a good enough answer, when you set your cup down on the stand below the soda dispenser, some sort of RFID-science senses that it’s there, and is valid. At that time, you can begin dispensing your soda. If you do something wrong, it won’t dispense, and maybe (or maybe not) the Rapid Fill LCD screen will tell you what’s wrong.
As we said in the last answer, a bit too much tech for a soda fountain…
How much filling is too rapid under Rapid Fill?
That might seem like nonsense, but if you’re trying to fill your cup too rapidly, Rapid Fill won’t allow you to fill your cup. You have to wait 2 minutes between each full refill. This is to prevent groups from sharing a single Rapid Fill mug: getting one drink for one person, pouring it into another cup, then quickly getting another, and so on.
Is Walt Disney World still using Rapid Fill?
Rumors have started to surface of hotel managers turning off the Rapid Fill system at various hotels. At present this is neither widespread at all hotels or even a majority of them. If Rapid Fill is turned off when you visit, the mugs still work–the RFID chip just isn’t being read.
Apparently, Rapid Fill was viewed as too much of a hassle (having used this system ourselves on a few occasions, we wholeheartedly agree) and theft was still occurring, it was just more expensive drinks like hot chocolate being stolen instead of soda, as the Rapid Fill system didn’t monitor those dispensers. (Gotta love the resourcefulness of soda thieves!) Time will tell if this is/was a temporary thing or not. It seems unlikely that individual hotel managers could opt out of the program, and equally unlikely that Disney would revert to the old system less than a year after rolling out the new one, but who knows.
Is the RFID chip in the Rapid Fill mug microwavable?
That’s a good question. We haven’t gotten around to doing comprehensive testing on the consequences of microwaving RFID chips, but we’re betting they don’t work after being microwaved. So that’s a bummer for all you microwave aficionados out there.
Honestly, though, who wants to live in a world where you can’t microwave your Disney cup? It’ll only fry the RFID chip, and you won’t need that chip once you get home from your vacation (when I assume you’ll be doing the bulk of your microwaving activities…unless you really need to get your microwaving fix on vacation) so I say MICROWAVE AWAY!
Refillable Mug Designs
About two decades ago, each Walt Disney World hotel had a different design on its refillable mug. This era of ‘resort-specific mugs’ is something we look back upon fondly as something of a golden age. That was followed by the dark ages, during which the same generic designs were used resort-wide, sometimes for multiple years without anything new.
Now, we are at a crossroads. Resort-specific mugs have not made their overdue and triumphant return, but we seem to be inching in that direction. In the last year, nearly a dozen different refillable mug styles have been released, including designs for Mickey Mouse’s birthday, Star Wars, Pixar, and other characters.
New designs have also been released for the Halloween and holiday seasons the last few years. The artwork on some of these, especially the Christmas ones, has been quite nice.
All of these designs have been available throughout Walt Disney World, at every single counter service restaurant and food court in the hotels.
Another cool option more recently has been the stainless steel mugs. These mugs are vacuum insulated and can keep your drinks hot for up to 4 hours or cold for up to 12 hours, as the case may be. (To our knowledge, these are not currently available as of 2023.)
Much like the MagicBand Upgrade Options for Walt Disney World hotel guests, these are available for an extra $10. This mug is far nicer than the normal refillable mug, and well worth the $10 to us. However, these stainless steel mugs aren’t dishwasher or microwave safe. So unlike the regular refillable mugs at Walt Disney World, these are not suitable for a microwave (or dishwashing) party.
Prior to this, two new mugs were released for Walt Disney World’s 50th Anniversary. That ended in Spring 2023, and the designs were replaced by the Disney100 mugs at most resorts. We really love these designs, which included fun visuals and nods to WDW icons arranged in a clever way. As of May 2023, you might be able to find a few 50th stragglers at various resort hotel food courts, but don’t count on it.
Walt Disney World has been doing more and more mug designs in the last several years, which is really great to see. Our hope is that these new mugs prove to be a huge hit, and Walt Disney World follows these mugs up with a new line of resort-specific mugs or even greater variety. After years of the same recycled design, it sure seems like we’re (finally) heading back in that direction!
Economics
I think one of the big reasons why these mugs have so many “ethical dilemmas” associated with them is because people realize they are not a good value, and because of that, people want to “force” more bang for their buck.
Keeping in mind that these mugs cost $23 after tax (for an average vacation) and a regular sized soda at Walt Disney World is about $4, you’d have to purchase over 6 drinks on separate occasions (since you can refill the paper cup on the same visit) at your hotel to “break even.” To reiterate, this is just drinks at your hotel.
Since we don’t recommend taking the refillable mug to the park with you (something you can do with a paper cup since you can throw it away when you’re done with it), this means getting up early 6 days of your trip and filling your mug up and taking it back to your room, or using the mug at the pool, etc. Five or six days of use may not seem like much, but in practice, for a lot of people it is.
There’s also the argument that the refillable mugs have value as a souvenir, but I can’t imagine that this is the souvenir many people would buy if given the choice. Walt Disney World has some seriously great merchandise, and these mugs simply aren’t that cool.
If you’re really into saving, the most economical thing to do is buy a few two liters of soda and call it a day. Even at a high price of $3 per bottle, a two liter is a much better value than the refillable mug. There are approximately 4.2 “mugs’ worth” of soda in each two liter. Of course, packing two liters of soda in your checked back isn’t exactly convenient, but thankfully, that’s not your only option.
We will once again reiterate our recommendation of having groceries delivered to Walt Disney World resorts at a reasonable cost (we’ve recently updated this with different endorsements of the various services). Doing breakfast in your room, bringing your own snacks to the parks, or buying drinks (whether they be soda or alcohol) is a great way to save money.
You could buy ~40 “mugs’ worth” of soda via two liters for the same price as one single refillable mug. Unless you like to seriously tweak on caffeine, chances are that you won’t be drinking 40 refillable mugs of soda on your vacation.
Ethics
Ethics is the area of philosophy concerning the moral concepts of right and wrong. I took a number of classes on ethics in college, and I can’t really say I view refillable mugs as an interesting area of ethics. The “ethical” debate surrounding refillable mugs is essentially whether it’s morally okay to bring back your refillable mugs from past trips to reuse on subsequent trips despite Disney’s stated policy that the mugs are valid for the length of your stay.
Someone with a serious interest in ethics might look at the refillable mugs debate as an interesting case study in the field, but I am not that person. True ethical concepts are nuanced, subjective, and not nearly as cut and dry as either side of this little online spat would like to think them. Sorry to disappoint, but I don’t really care what people do with their refillable mugs.
There are a lot of problems in the world, and I don’t see Walt Disney World’s insignificant lost revenue on soda via this loophole as something that is in any way worth my attention as a third party who has no vested interest in the situation. Disney could have easily closed years ago if it so chose–and did briefly with the fully-enabled Rapid Fill system, but they’ve since rolled that back.
It’s not even a blip on my radar. It’s more interesting to me that people get so worked up over something in which they have no vested interest. Even the Disney stockholders out there are at most losing $.000001 per year as a result of the aggregate of the lost soda revenue.
Feel free to argue amongst yourselves about this incredibly significant moral issue in the comments if you feel so inclined. Remember to stand firm in your convictions: either re-using refillable mugs makes someone on par with a bank robber or it makes them the Robin Hood of soda. There is no place for cool heads in this discussion. Use outlandish analogies! Personally attack your opponents! Make ridiculous assumptions! Disregard logic! Condescend as much as possible! 😉
Planning a Walt Disney World trip? Learn about hotels on our Walt Disney World Hotels Reviews page. For where to eat, read our Walt Disney World Restaurant Reviews. To save money on tickets or determine which type to buy, read our Tips for Saving Money on Walt Disney World Tickets post. Our What to Pack for Disney Trips post takes a unique look at clever items to take. For what to do and when to do it, our Walt Disney World Ride Guides will help. For comprehensive advice, the best place to start is our Walt Disney World Trip Planning Guide for everything you need to know!
Your Thoughts…
What do you think about Disney’s current refillable mug system? What about Rapid Fill? Do you think these refillable mugs are “worth it” to purchase out of pocket? Hoping resort-specific mugs make a comeback? Any remaining questions about how refillable mugs work at Walt Disney World? Share your thoughts in the comments…but if you do go down the ethical road, please keep it civil.
Now that they have 2 stainless steel mugs, this one and the Star Wars one, could you possibly keep us updated on them as they are released and where to buy them?
We were on the dining plan during our trip in December and picked up our included mugs at check in. We were at CBR and I think the Coke Freestyle machines are the best thing about the refillable mugs now. I never would have trekked to the food court from Trinidad (or even to the other side of the neighborhood to the Spyglass Grill) for a soda, but having a freestyle machine right around the corner from our room was awesome.
To anyone staying in CBR, they’re located in some buildings (shown on the resort map) in the ice dispenser room/closet. Our building had one only on the 1st floor, not the 2nd.
My dad was a champ and took our mugs every morning to get coffee/tea while we were getting ready and I had a soda or flavored sparkling water every night when we returned to the room. We used them once pool-side and refilled them when we were waiting for our table at Sebastian’s one evening as well. If you’re at a resort with freestyle machines and one is located next to your room, the value of the mug instantly goes up in my opinion!
We stayed at Beach Club resort the week after Thanksgiving (2019), and I upgraded to the Disney Skyliner stainless steel tumbler there. That is not a Skyliner resort, so seems like maybe the mugs are still not resort specific? We do bring refillable mugs to the parks – to keep water in (I hate lukewarm water fountains and need more water then what a small paper cup holds) and put leftover quick service drink in or have a drink handy for when we get a snack, so as not to have to purchase more drink.
I expect Beach Club had them because of its proximity to Epcot’s International Gateway Skyliner station. While it isn’t technically a “Skyliner Resort,” it certainly has access by way of the Epcot station.
I use mine for left over drinks too. Especially now that there are no more lids on the paper cups!
My first experience with a refillable, unlimited soda cup was on a Royal Caribbean cruise, which I subsequently microwaved and almost caught on fire in a college dorm afterwards. I laughed at your large microwave segments until I recalled my own folly ;P
The ethical dilemma I was hoping you’d address is why Disney does not allow the RFID mugs to be renewed. I have maybe 50+ mugs. I had a great time collecting them, but now the sheer volume is just gross. I don’t want a new one; I want to bring one I already have and pay to have the length-of-stay dates renewed. Not a freebie, but maybe at a couple dollars discount? Heck, no discount would still be ok. Why the waste? There should be a way Disney can make that happen.
Owe aren’t big soda drinkers, but usually lug water bottles (and refill said bottles) through the parks. I think our next trip, We’ll have to invest in a couple of collapsible cups to lighten the load….perhaps even (blasphemy!!!) leave the backpack at the resort.
This was the ethical dilemma I thought of, too! It’s so much plastic, especially with a large family that goes once a year. We have around 30 in our house alone, and while they are #5 recyclables, tossing them out even to be recycled seems shamefully wasteful.
Also, I will say we do take them to the park. With our coffee on the way out. That said, we have a stroller with 4 cup holders, so that may make the difference in not feeling like it’s too much to carry around.
Agreed! I would just like to bring ours from a former trip and activate them rather than continue to grow more plastic waste!
That’s a great idea!
I hotel hop and take my cup with me. At the quick serve options at each hotel my cup has worked. I used it at Wilderness Lodge, The Polynesian, The All Stars, and the Grand Floridian. I feel the cup is well worth the price if you use it. Just as with anything in life.,.
I would love to know where the new Skyliner mugs are made! Any chance of getting a photo of the bottom? I live in the town that manufactures all the plastic mugs and popcorn buckets for Disney (employees get the imperfect ones for free.. they are a staple in the majority of households in my area) I am quite happy that the new stainless mugs keep beverages hot, but I prefer a handle!
No way to post a photo in a reply, but the stainless Skyliner tumbler is made by Whirly-Drinkworks (same as the plastic ones) in Warren, PA.
Thanks so much! Now I know to go looking for my friends who work at Whirley to nab one of my own!!
I think that I will get good use of it because I would have coffee in the morning and in the afternoon if we went to the pool get some pop head back to the room and add some spirits. Then have A Tea before bed. We are staying for 9 nights so we are going to get them. Also this is out first time at Disney so we would like them as
Souvenirs .
Just got back from a trip to POP. Get the insulated tumbler!!! We also have a collection of the usual suspects and this is an amazing upgrade. It does indeed keep things cold. I filled with iced tea one night after parks and it was still cold the next night after the parks. At home, I’ve noticed it keeps liquids hot WAY longer than the plastic mugs, so really no need to microwave. 🙂 A solid value for the $10 upgrade. Side note: I saw someone using a mug in the parks on the sly. Tried to withhold any judgment. LOL
Tom, one benefit that also comes with the DDP refillable mug was that we got an additional snack credit side with our QS meal at any resort. If we forgot our mug and paid with a DDP QS, we could ask for a disposable cup and usually got an item we could for a park snack/rope drop breakfast like a pastry, overnight oats with fruit, my hubby liked getting a pint of ice cream for a late night snack . We usually ate at a resort at least once a day so it effectively got us an extra snack per day.
Since we were close to our resort QS, we usually got a drink every morning and whenever we returned from the parks. So, 5 days of 2 drinks each worked for our family and the kids liked having hot chocolate every night.
Hi
In 2018 we were able to have our hotel mug activated at the water parks for the refill price.
Similar to when you could buy a refillable mug sticker back in the day.
I’m coming again in April / May Does anyone know if this is still possible?
Thanks
I wish there was a way to bring back your old mug and either trade it in or reactivate it at a discounted rate. Now, if they do see the light and go back to the resort specific mugs, then you will probably see more people wanting the new ones each trip. Until then, I’m just bringing my old one.
If a person doesn’t drink a lot of fountain drinks and really only sticks to coffee and water, is there any reason on earth to buy one of these instead of just bringing a refillable water bottle from home? If coffee is in the room, and the cups don’t work in the parks… what’s the point?
Under those circumstances, there is no point.
Exactly! I’d never buy one. I only get it with dining plan on rare occasions when I get the dining plan.
If you have kids…you know kids are always thirsty…quite frankly i am too with all the activity at DW…
these mugs work great for families, we would fill them 3 times a day if not more…YES on the way to the park (I’m carrying a backpack 4 empty plastic mugs do not break the bank there and I like not creating more waste in the park filling with water at the fountains…if we come back mid day…and every night after returning from 10 hours of walking (because it’s in my backpack) we could fill them on the way back up!
Multiply this by a week and its awesome! Its paid for and i don’t have to cringe at the price tag every time someone wants a drink!
We do the same thing. We like to fill on the way out to catch the bus and just place the empty mug in our bag. Then, we have it with us on the way back to fill up before heading to our room. It’s a win-win for us also. We love the refillable mugs!
Is it possible to get the skyliner cup even if you are not staying there? can you just go to a skyliner resort and activate your cup there? we purchased the dining plan for our upcoming trip and I agree that the new stainless steel cup is well worth the extra $10, but we are staying at the Grand Floridian. I will gladly go to a sklyliner resort to get this cup and activate it as part of my dining plan if that is an option.
We got ours over Christmas at The Beach Club. We actually got the last 4 they had on the shelf. They are much better than the plastic and hold more liquid. I like the fact it doesn’t have a handle and can slip in the cup holder on my back pack. I usually don’t carry my cup into the parks but I did this time and it was nice to have to refill instead of carrying a paper cup around.
Going in May and staying at The Beach Club, I am hoping we can get the stainless steel cup as I would use it so much more than the plastic mug once at home.
I hope all the resorts eventually get a stainless upgrade option.
I purchased the Skyliner mug at Beach Club at the beginning of December.
I remember when we bought the Disney dining plan, one of the reasons we thought it was economical was because we calculated the use of the cup throughout the theme parks. We are used to buying a cup at Six Flags and using it for the season at the parks, so it didn’t even occur to us that the cups would only be usable at your hotel. I mean, what use is that? So that first day we wandered around Animal Kingdom, trying to find a place to refill our mugs, before some cast member finally took pity on us and explained, hesitantly, “I don’t think they can be used here…or in ANY park…” and then looked at me fearfully, as if I might explode. I do not take out my ire at bad corporate policies on powerless underlings, and anyway it’s just soda. I shrugged and bought drinks. But I think we refilled those mugs maybe twice on our entire weeklong trip. They are clearly useless, and thus I support anyone who brings theirs back for a second trip. 🙂 I personally wouldn’t, but it is frustrating to be sold such a useless item.
I loved my stainless steel mug I bought early December, sad thing though, the lid cracked and broke on my return trip (thank you airlines) and it has been difficult to find a replacement lid 🙁
One of my favorite souvenirs in my teen years was my very-resort-specific, yellow and black Dixie Landings mug, which was promised to be refillable in perpetuity. It’s been many years since the rose wore off from multiple washings, and I learned enough American history to be uncomfortable advertising the resort title, but prior to that I did bring that mug back, over multiple trips, to maximize the value of that initial purchase. The last time I bothered with these mugs was when I used free dining, in 2014, but even then it was more of a hassle than a help.
And I have a Dixie Landings coffee mug in the same sad state, with the Magnolia (not a rose) long since having worn off. I can still see it in my head when I use it!!