Disney World’s Highly-Hyped Restaurant We Don’t Love.

There are certain things at Walt Disney World that we love the idea of more than we actually enjoy the thing in the regular course of a vacation. For example, Old Key West is a special place with a great vibe, nostalgic restaurant and other amenities we enjoy; but it’s an absolute non-starter for us at this stage of our lives, especially without a rental car.

Restaurants, resorts, and even rides like this exist all around Walt Disney World. If you ask me whether I like them, the answer is yes. If you ask whether I want to do one in the moment while we’re actually visiting Walt Disney World, the response might be a bit more tepid: “eh, maybe next time.” And such is the story of how we go a few years between experiencing things we allegedly enjoy.

This recently happened at Disney’s Hollywood Studios, when I realized it had been a couple of years since we’d last revisited a few of the restaurants. We usually Park Hop between DHS and EPCOT, and eat at the latter most of the time. On the increasingly rare occasions when I’m doing all-day field testing at Disney’s Hollywood Studios, I’m eating the exact same meal at ABC Commissary.

In my defense, there hasn’t been a “need” to research most other restaurants–not much has changed. Apologies if you’ve been sitting on pins and needles anxiously awaiting a re-review of the Chili-Cheese All-Beef Foot-long Hot Dog at Rosie’s All-American Café. It still tastes like a hot dog, same as a decade ago.

A couple of exceptions to this are the restaurants that are supposedly our #1 and #3 counter service recommendations at Disney’s Hollywood Studios. We revisited the top-ranked Docking Bay 7 earlier this year (see Review: Is Walt Disney World’s #2 In-Park Counter Service Restaurant Still Worth It?).

Today’s review has us back at the third-rated (or should that be third-rate?!) Woody’s Lunch Box to see how it holds up. Spoiler alert: it doesn’t. At least, not in the sense of being a holistic dining experience.

As basic background, Woody’s Lunch Box is a quick-service restaurant in Toy Story Land in Disney’s Hollywood Studios at Walt Disney World. This dining location serves American comfort food–basically a few sandwiches and potato barrel bowls–and is open for breakfast, lunch, and dinner, with largely overlapping menus.

Woody’s Lunch Box is similar to many other DHS counter service restaurants in the sense that it’s just outdoor ordering windows with tables outside. Meaning that on a summer day, you get no reprieve from the heat or humidity when eating here. Unfortunately, there are no open-access indoor air-conditioned spots in Toy Story Land (unless you count the restrooms), so the covers above tables at Woody’s Lunch Box are about as good as it gets.

This has been a known problem since Toy Story Land opened, and is one of the reasons why they added Roundup Rodeo BBQ on the other side of the land. That’s a nice addition, but doesn’t really change the equation on the land as a whole unless you dine there. There have been other minor projects since then to enhance Toy Story Land, but they haven’t really moved the needle a whole lot.

One such example has been work on the seating area at Woody’s Lunch Box. Our original expectation when this project began back in Winter 2022 was that it was a much-needed expansion of the seating area. That’s part of the reason we hit pause on re-reviewing Woody’s Lunch Box, as the seating area (or lack thereof) is such a big component of the overall experience.

I’m not going to recap the whole 3+ year Woody’s Lunch Box seating saga, which contained more ups and downs than nearby Slinky Dog Dash. Suffice to say, the project wrapped up a few months ago and did not materially expand the seating area, but did add permanent shade structures.

It’s a definite upgrade and we don’t want to diminish that, but we expected a bit more. Projects like this have become a punchline at this point, especially since Universal built Epic Universe in only a bit longer. (Thankfully, Walt Disney World clearly has a greater sense of urgency with its current expansion plans, and seems to have turned a corner from the glacially-slow “what did they even do in all that time?!” pace observed from 2022 to 2024.)

Cutting to the chase, the main reason we don’t dine at Woody’s Lunch Box is the seating area. It is woefully undersized for demand, and even if that 3+ year construction project doubled the seating area in size, it probably still wouldn’t be sufficient.

Again, this has been a problem from the beginning. Walt Disney World does (usually) station Cast Members at the access points to the seating area, and they often prevent guests without food from grabbing tables. But this doesn’t always work, as people slip through the cracks amidst chaos and crowds, claim their family is getting food, or whatever.

It’s also common for guests to just linger at Woody’s Lunch Box after eating. Not because the vibes are immaculate and they want to savor this experience for as long as possible, but because Toy Story Land is draining and there’s nowhere else to sit or stand in shade, save for the restrooms. And I probably wouldn’t recommend sitting in there.

It cannot be overemphasized just how unpleasant the actual experience is at Woody’s Lunch Box. Even if you Mobile Order, which is what we always recommend doing since the line for the cash registers is routinely the second-longest wait in the land, you’re in for a wait coupled with confusion and Cast Member checkpoints (again, these are needed to preserve access to the seating area for guests of the actual restaurant).

Once you get your food, good luck with that! Regardless of whether you eat an extra-early lunch at 10 am or in mid-afternoon, there’s about a 90% chance you will not immediately find a table.

There’s an even higher probability that you’ll be one of a half-dozen (or more) parties hovering around. Just waiting for one of the families that has clearly been done eating for 30 minutes, and whose kids are now playing Pokemon on the Switch, to leave.

But you really can’t blame those families for loitering! Disney’s Hollywood Studios is hot, every line is long, and Toy Story Land doesn’t have any other shade. What are you going to tell them to do, go sit on the floor in the bathroom and play Pokemon there? Good luck with that!

So what you will end up doing is eventually finding a bar-style table that does not have chairs and is maybe in use by the party of guests slouched up against a nearby pieces of K’nex fence, and ask them if they mind if you use a spot at that table. Without looking up from their Switches and phones, one of them makes a noise and gesture in response that’s maybe meant to be yes.

You may not have had their attention before, but you very much do when you bust out your large camera and telephoto lens to start taking dozens of glamour shots of a sandwich. Suddenly, that small seating area feels even smaller. You feel the most awkward you’ve felt since earlier that same morning when the dad from the lone family in the quiet pool made eye contact with you while you snapping photos there at the crack of dawn. (The whole point of pool photos at the crack of dawn is avoiding awkward exchanges with others!)

I hope for your sake that all of this very specific example doesn’t apply to you. The salient point is that the process at Woody’s Lunch Box before you’ve even taken your first bite can be unpleasant to uncomfortable. And this is something that I feel is not fully captured or conveyed in reviews, as theme park veterans often rope drop restaurants to avoid the crowds, even though they’re part and parcel of the overall experience.

Don’t let some of the photos here fool you, which were taken right around rope drop for the sake of capturing the seating area while it was still empty. As awkward as it was to take food photos with my telephoto lens, it was even worse trying to capture the seating area. Understandably so. Who wants a camera pointed in their direction after enduring a hot day in Toy Story Land and finally finding a table at Woody’s Lunch Box?!

When it comes to Woody’s Lunch Box, unpleasant and uncomfortable isn’t just a possible outcome. It’s the baseline if you’re dining here on a moderately busy day during daylight hours. It does get better at night when the sunset adds natural shade all over Toy Story Land. But prior to that, there’s a very good chance–a likelihood–that Woody’s Lunch Box is just more hassle than it’s worth.

To each their own on that, though. Whenever I make restaurant recommendations and exclude Woody’s Lunch Box, there are always Walt Disney World fans who comment on it being snubbed. It’s clearly popular and some fans love and enjoy it, and there’s a reason for that–the food is good, addictively so!

Speaking of the food, not a whole lot has changed since Woody’s Lunch Box opened.

There have been some slight tweaks to the menu, such as going from sliced smoked brisket to shredded smoked brisket on the BBQ Brisket Melt. I still enjoy this sandwich well enough, but it does feel like a quality downgrade–exemplifying Disney’s stated decision to substitute ingredients or suppliers to reduce food costs.

The original version of the BBQ Brisket Melt was top-tier, one of my favorite entrees in all of Disney’s Hollywood Studios. The newer incarnation is a rung below my beloved Buffalo Chicken Grilled Cheese Sandwich at ABC Commissary. Between the quality difference and the more laid back experience at ABC Commissary, it’s now pretty rare that I go out of my way to order the BBQ Brisket Melt.

They’ve also replaced the Monte Cristo with the more basic Smoked Turkey Sandwich. This could be perceived as a dumbing-down of the menu, but we can’t fault Disney for making this change.

We liked the idea of the Monte Cristo, but the execution left something to be desired. It could’ve been–and should’ve been–awesome. Walt Disney World fans would’ve gone crazy for something like the Monte Cristo served in New Orleans Square at Disneyland, but this was far from that. Given that, can’t blame them for switching to a regular turkey sandwich.

Another thing we enjoy is the Lunch Box Tarts. These are basically fancified Pop-Tart, with higher quality pastry, filling, and fondant coating. It’s not a world-class dessert, nor is it the best that Disney’s Hollywood Studios has to offer, but we’ve never had a bad Lunch Box Tart. They’re reliably tasty.

Conversely, we’ve stopped ordering the Totcho Bowl after a couple underwhelming experiences. It also doesn’t help that it’s such a heavy dish, and you’re eating it in an unpleasant environment that’s hot and lacking in air-conditioning. I’ve also had disappointments with the regular ole Potato Barrels, which are a very basic dish that is seldom as good as what I could make at home–and I’m far from a master chef.

Ultimately, the question we find ourselves asking when debating whether to eat at Woody’s Lunch Box is whether anything on the menu is worth the hassle of ordering, pick-up, and trying to find seating. For us, the answer is no.

We’ll stick to ABC Commissary, which remains the actual #1 counter service restaurant at Disney’s Hollywood Studios.

Yes, it’s boring and bland on the inside. It’s not as exciting as the options in Star Wars: Galaxy’s Edge or Toy Story Land. But the food is better, bang for buck is great, and the overall experience is superior. ABC Commissary is a strong sleeper pick for a reason.

With that said, it’s not that the food at Woody’s Lunch Box is bad. It’s that it’s not good enough to overcome everything else about the overall experience. And at a time when the dining scene at Disney’s Hollywood Studios has gotten sneakily good, with a variety of delicious counter service entrees and snacks, we see no need to put up with the unpleasantness that comes with lunch at the Lunch Box.

Hopefully this will change at some point in the future. As noted above, Walt Disney World has worked on addressing some of the seating shortcomings of Woody’s Lunch Box, and that work appears to be continuing. There’s a new popcorn stand across from Alien Swirling Saucers that should open any day now; hopefully that pulls some demand away from Woody’s Lunch Box.

It also appears that Walt Disney World is constructing an overflow seating area between Star Wars: Galaxy’s Edge and Toy Story Land, which could help with seating. Unfortunately, it also appears that this area is rather small, and still won’t offer enough capacity to meet guest demand.

Honestly, this sentiment about unpleasantness more or less extends to Toy Story Land as a whole. It’s such a great concept for a land, and I’d love for it to be a place where we want to linger and spend time playing, especially as our daughter has become a huge Toy Story fan.

In reality, it’s one of the least pleasant lands in all of Walt Disney World, and there’s a reason why we either recommend getting in and out during Early Entry, or saving Toy Story Land until the very end of the evening. It’s not just Woody’s Lunch Box–the land as a whole is unpleasant between the hours of 11 am and 4 pm.

Planning a Walt Disney World trip? Learn about hotels on our Walt Disney World Hotels Reviews page. For where to eat, read our Walt Disney World Restaurant Reviews. To save money on tickets or determine which type to buy, read our Tips for Saving Money on Walt Disney World Tickets post. Our What to Pack for Disney Trips post takes a unique look at clever items to take. For what to do and when to do it, our Walt Disney World Ride Guides will help. For comprehensive advice, the best place to start is our Walt Disney World Trip Planning Guide for everything you need to know!

YOUR THOUGHTS

What do you think about Woody’s Lunch Box? Do you find the experience here to be unpleasant, or do you just need to know how to work around the crowds? Think Woody’s Lunch Box is worth the hassle for the comfort food or not? Agree or disagree with our assessment of Toy Story Land as a whole? Any questions we can help you answer? Hearing your feedback is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!

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28 Comments

  1. Similar experience last week of October. To add to this once we finally got a table half way through eating our three yr old had to go to the bathroom – you know toddlers and their unpredictable bathroom schedules. The CM manning the exit area refused to let my husband and son back in stating it is an exit only. Back around to the entrance the CMs finally let them in with some back and forth.

  2. I’m sorry to anyone who likes Woody’s back yard BBQ. The food there is a generic version of the food served at the hoop de doo which also has gone down hill over the last few years. Not much for anyone in my family to crave for sure. Most counter serve venues on site blow them out of the water. It’s just not at all worth the time or money. At least that’s my family’s opinion which is gonna be unpopular I’m sure. Thanks for ruining the site. You always have some very interesting insights for everyone.

  3. I must be in the minority. I’m not a big fan of the restaurant and eat there basically because it’s what’s available. The food‘s OK not great and seating is definitely lacking.

  4. After I had another mom actually tell me to go “F” myself (except she said the whole word out loud for her kids, my kids, and everyone else’s kids to hear) because I was faster than her to grab a table, I tend to just eat elsewhere or take my food and walk with it! (There was another table 2 feet over that she took instead, so don’t ask me why she got so upset.)

    1. Funny, I always want to look at those waiting around for a table and go “okay, we’ll start the bidding at one cold beer for me. Who’s first?”

  5. I do remember once after we had rope dropped slinky, then did smugglers run because rise as usual was down- did slinky again, quickly realized we had skipped breakfast so we tried woodys as a brunch if you will- the grill cheese with brisket hit the spot for us along with tater tots. Was just what we needed that day but yeah was a one and done because of the lines every other time we considered.
    The table fiasco reminds me of a time when our boys were little (10 and -12 now ) and they needed to fuel up at magic kingdom in the afternoon, we decided to try caseys corner, we were those people wandering to that small seating area with exhausted kids too mann bags etc lol- luckily this woman spotted us snd told my wife we could have her table that her snd her husband were finishing with- this older( not elderly) couple I guess had been waiting and man did the woman make a fuss- she was whining worse than any kid I have ever witnessed- the woman who gave us table was like well they have little kids- I said nothing but thank you to the couple that hooked us up – lol

  6. Disney is associated with attention to detail–thinking about the little things—and so I just can’t get my head around them adding new features and lands at parks that don’t take into account Florida’s climate. It seems like such a 6 Flags type move. Yet it happens and doesn’t get fixed

  7. Josh would’ve loved this post, thank you for taking up the responsibility of ranting about Woody’s Lunch Box and looking forward to your update on the Italy food booth.

    Also, I couldn’t agree more with this rant, we always avoid Woody’s because of the seating, the only time we try going there is for root beer floats, which have also been downgraded. We’re at DHS a lot and our fave QS is Docking Bay 7, ABC has some seating issues in the middle of the day but at least you can get refills on your drinks. Backlot is good for seating but the food is so boring.

  8. “…save for the restrooms. And I probably wouldn’t recommend sitting in there.”

    Only someone writing in the middle of winter could so cavalierly reject this option out-of-hand. The closure of Star Wars: Launch Bay and MuppetVision 3D have made things pretty desperate over there. (Might get the Star Tours wait times over 5 minutes, I guess?)

  9. Just wanted to say the buffalo grilled cheese sandwich and fries at ABC Commissary is my favorite quick service meal in all of Disney World. It helps that they have a large air conditioned seating area with free refills!

  10. I still hold that the thing to do is rope drop Woody’s Lunch Box while the roller coaster peeps do Slinky Dog Dash. We ate the tarts and the tater tot bowls first thing in the morning, walked right into great seating, it was wonderful! Then scoot out of there as the hordes descend!

    1. food wise. Toy Story needs a Corn Dog. Not nuggets either. Give us two awesome options for a Corn Dog.

      Let’s hope Disney has indeed turned the corner on these drawn out, and ongoing construction projects. As stated in the article, look at what Universal is doing. We have decided to take 2026 off from Disney. And try out Universal for a year. I mean at least at Universal I can get breakfast served to my room.

    2. Lorryn, respectfully it’s hard for me to get in a mindset where I would ever prioritize food over attractions at any WDW park? I understand that some restaurants can be attractions in themselves (character dining, uniquely themed immersive spaces like underwater or outer space, etc.) but I can’t think of any quick service item at any of the parks that is better than 100 different places outside the parks. And I’m paying basically $60/hr (before travel/lodging/food/gifts/etc. are factored in) for my family of four just to be inside the park, so we want to experience as much as possible during that limited and valuable time.

      Now of course I say that as a non-AP, non-local, budget-restricted, over-scheduled family with extremely limited windows where WDW can occur. It’s interesting how perspectives can totally change when you can basically go into DHS whenever you want.

  11. Last August, my family lucked into a table at Woody’s Lunchbox after a lot of waiting/being ready to pounce. When we were done eating, we noticed a couple with 2 young kids standing nearby looking shellshocked. I sent my husband over to tell them that the table was theirs – they were super grateful, and mentioned ‘this is not how this sort of thing works in England’. They were so polite that they hung back while we got our stuff together – I had to call them over to stand right on top of us or else they would have lost the table in a heartbeat. Welcome to America…

  12. Woody’s is good quick food, but the seating area is awful, we usually grab food and bring it to the passage to Galaxy’s Edge and sit on a bench or box to eat. It’s a pity they don’t expand it.

  13. BUT can you still mobile order a couple beers and then just walk straight up to the counter and pick them up with zero wait? That has always been the best part of WLB! Hate to admit it but when I was at DHS on Saturday I walked straight over to GE and pretty much stayed there until it started raining near park closing (for overpriced holiday party) and I needed to head to Epcot to make my GEO-92 ressie. Never went into TSL.

    1. I have never had an experience that involved walking right up and picking anything up with zero wait at Woody’s Lunch Box. So either I’m unlucky or you’re lucky!

  14. I agree 100%. I love a grilled cheese with tomato soup, but the seating and location of Woody’s Lunchbox makes me skip it every single time.

    1. Well, it was normal pre-covid forced mobile ordering frenzy. I think back then few people thought about it. Now that mobile ordering has become normalized across the board there are tons more doing it and as a result waits are common. But at Ronto’s last Saturday I picked up my wrap and marg almost immediately after ordering while others were still waiting so it is possible!

      BTW on this quick trip I carried and used nothing but the Sony 12-24mm lens and shot about 2800 frames across the 4 parks. Mostly 3-shot bracketing for HDR combining, but still a few photos. Didn’t do many ‘rides’ and walked around just enjoying being there with the lower crowds. Saw the Photopass folks with their new cameras. The ones I talked with really seem to like the new rigs.

  15. I’ll jump on the rant wagon. We ate at Woody’s Lunch Box on Thanksgiving this year. (We same-day canceled a Fantasmic Dining Package at Minnie’s Seasonal Dine due to enjoying a delicious but poorly timed lunch La Cantina de San Angel, as one does on Thanksgiving morning. We still got great seats for Fantasmic anyway.) Our family of four fights through the table wars at Woody’s because our 8- and 10-year old daughters enjoy the playful atmosphere so much, and in the darkness of a late Fall evening, the uncomfortable temps and sun weren’t an issue. We mobile ordered, found our food and a table, and then realized that the Smoked Turkey Sandwich came with mayo, which wasn’t something we could customize or remove in the app. Our 9yo daughter has a mild but real egg allergy, so she avoids mayo. I took the tray back to the counter while the rest of the family started eating, and wow– I’ve never encountered such pushback with a food concern at the parks! It took three cast members to retrieve a new turkey, including one supervisor and one CM who just said “nice” with an eye roll to me when I rehashed why I was standing there and then scolded me on not indicating allergies somewhere in the MDE app. We are not Disney newbies, this was the sixth day and last night of our trip– and this was the first I’d heard of any allergy instructions outside of ADR. We got a special purple tray with a new sandwich after a good fifteen minutes, most of which I spent watching our original tray with better slices of meat sit on the counter. It wasn’t a huge deal, more of an inconvenience, but it sure wasn’t pleasant. And I’m only now realizing the irony of experiencing this turkey saga on Thanksgiving.

  16. For some reason I really hate the term potato barrels — when I first saw that years ago I thought “oh, these must be, like, SUPERSIZED tater tots” but then realized that Tater Tots are a trademarked term and Disney isn’t using Ore-Ida’s product. (Though again, the word “totchos” wants so badly to tell you these are actually tater tots). It just gives me that cringey, cheap knockoff vibe, like a Super Mario costume at Spirit Halloween labeled “Red hat video game plumber guy”.

  17. hilarious use of the ‘you’ to indicate yourself in the comic Mr Hulot segment,.. I am really baffled on how they can overlook the need for seating and shade,.. maybe the designers are people who never go outside? It’s baffling from a company all about making people feel happy and comfortable,. Jacque Tati

  18. Wow – someone had a bad day !
    It is very rare to read such a lengthy rant !
    Just for the clarity – you do not like Pokemon, right ?
    It was entertaining though and as I do not have any plans of eating at Woody’s lunchbox I guess I had a good time reading that piece

    1. I have no strong opinions on Pokemon. Our daughter somehow likes Pikachu despite no prior exposure to him, so I guess that makes me a fan of the character by extension.

      The references to Pokemon here are merely the result of one specific experience. I hold no ill-will towards any of the Pokemon as a result. Not their fault that Disney underbuilt the seating area for Woody’s Lunch Box! 🙂

    2. I think you figured it out, Tom,..the park designers purposely left areas empty of chairs and shades around Woody’s so that the Pokemon Go phone game could be played against a backdrop suitable for imaginary creatures that are visible only to the user,. augmented reality requires neutral space!! We’ve uncovered sinister Big Nintendo in action,. follow the money trail,..

  19. I can’t disagree with the comments on the seating. And I don’t think the pop tarts are all that much better than the junk in a box you can get from the grocery. The Totcho Bowl
    is simple, but I did enjoy it. I still struggle with the concept of ABC Commissary being good, so we tend to end up paying a couple bucks more for the theming of Docking Bay 7.

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