Magic Kingdom Needs More Changes

Tiana’s Bayou Adventure is the reimagined ride replacing Splash Mountain in Frontierland. Walt Disney World has already announced that the new attraction will use a virtual queue during its initial opening days and will offer Genie+ line-skipping service. While we view this news as mostly positive, Magic Kingdom still needs to make more operational, Lightning Lane, extra hours, and VQ changes.

This is because Magic Kingdom will be the park with the most ride access ‘quirks’ come June 28, 2024. As things currently stand, it’ll be the only park with two virtual queues. The only park with two Individual Lightning Lane attractions. The only park that doesn’t open all of its headliners for Early Entry. And so on.

Magic Kingdom is able to “get away with” these operational quirks because it has the deepest ride roster. It’s the only park at Walt Disney World that approaches Disneyland in terms of ride density, so even with some guest unfriendly policies and protocol, Magic Kingdom still isn’t nearly as frustrating as, say, Disney’s Hollywood Studios. Still, it would be nice if the most popular theme park at Walt Disney World made a few more changes in the name of the guest experience. Here’s what we have in mind…

Short-Lived Virtual Queue for Tiana’s Bayou Adventure – When Tiana’s Bayou Adventure opens on June 28, it will use a virtual queue. Guests can request to join the virtual queue via the My Disney Experience app at one of two times: 7 a.m. or 1 p.m. While a standby queue will not be available during the attraction’s initial opening days, Walt Disney World expects to open a standby line soon after the attraction’s opening.

This strongly suggests Tiana’s Bayou Adventure won’t have a virtual queue for nearly as long as any other ride at Walt Disney World. Certainly nothing like Guardians of the Galaxy: Cosmic Rewind, which is going on two years of a VQ at this point. But the attraction’s “initial opening days” is still vague and open to interpretation.

Our guess is that this is more like the virtual queue for Moana’s Journey of Water. (Remember that? You might not because it was so short-lived!) The obvious difference between the two is that Tiana’s Bayou Adventure is an actual ride–a reimagining of one of the most popular attractions in all of Walt Disney World–whereas Moana’s Journey of Water is a walk-through. Not quite the same in terms of demand.

Perhaps a more apt comparison is Mickey & Minnie’s Runaway Railway at Disneyland, which dropped its virtual queue less than a month after opening. So that narrows down the range from a few days to about a month for the Tiana’s Bayou Adventure virtual queue. Our guess is that the virtual queue for Tiana’s Bayou Adventure is retired by July 8, 2024 at the latest.

That might be overly optimistic, but I really don’t think so. Walt Disney World’s verbiage of “initial opening days” suggests it’s not lasting until August. That’s the start of the off-season, so surely it’ll be long gone by then, right? RIGHT?!?

While we’re totally on board with a few days to a week or so of a virtual queue to avoid ~300 minute posted wait times, anything more than that borders on causing more problems than it fixes. Here’s hoping the TBA VQ is very short-lived!

Dynamic Virtual Queue for TBA – One of the lessons learned from the virtual queue for Moana’s Journey of Water is that water-based attractions are not as popular once the sun goes down. Really, this wasn’t a new lesson. Splash Mountain and Kali River Rapids have existed at Walt Disney World for decades, and this dynamic has played out there for ages.

When it first opens, there will be no shortage of demand for Tiana’s Bayou Adventure at all hours of the day. It could be 11 p.m., and guests will still be returning to the virtual queue. It helps that Magic Kingdom has a lot to do and late June will be pretty hot, even in the evening.

But that won’t last long. I’d give it a couple of weeks, at most. Even in the summer months, Splash Mountain had much shorter wait times at night–once there was no sun for a free “dry cycle.” If Tiana’s Bayou Adventure does, for whatever reason, keep the virtual queue after July 8, then Disney will need to use the virtual queue dynamically, based on demand. Now this is a lesson learned from Moana’s Journey of Water, which used the virtual queue during the daytime rush but offered open-access at night.

Tiana’s Bayou Adventure will need to do the same thing if the virtual queue lasts more than a week. Otherwise, there will be a lot of angry guests who get shut out of the virtual queue because they didn’t have fast enough fingers to score a spot during the millisecond it was open…only to see the ride dispatching empty logs at the end of the night!

Open TBA for Extended Hours – While Walt Disney World has announced that Tiana’s Bayou Adventure will use a virtual queue during its initial opening days, they’ve been silent as to its status during Extended Evening Hours. This isn’t necessarily cause for concern, as other attractions haven’t had VQ details revealed for Extended Evening Hours until closer to opening. So there’s still time for Tiana’s Bayou Adventure.

Worth noting is that the first Extended Evening Hours at Magic Kingdom after Tiana’s Bayou Adventure opens isn’t scheduled until July 3, 2024. Our bet is that Walt Disney World will keep the virtual queue in place during normal operating hours through the Independence Day holiday weekend, dropping the VQ by July 8 (give or take).

That would mean that there’s at least that one Extended Evening Hours when Tiana’s Bayou Adventure could be using a virtual queue during daytime operations. In such scenarios, there would normally be a 6 p.m. virtual queue entry time for Extended Evening Hours. That’s currently how access to TRON Lightcycle Run works during ExEH.

Regardless of how long the virtual queue lasts for Tiana’s Bayou Adventure during the day, we hope that the ride is both open during Extended Evening Hours and uses a standby line during the bonus time. Given the lessened popularity of water rides at night, we think this seems reasonable. Even if the standby line ends up being long, so what? Let people wait in long lines if they so desire.

Downgrade Seven Dwarfs Mine Train to Genie+ – This roller coaster is now about a decade old, but remains very popular and its Individual Lightning Lanes sell out with regularity. I don’t see circumstances changing between now and Beyond Big Thunder to materially impact its popularity.

It’s also more of a known quantity; less refurbishment-intensive and weather dependent. Meaning Seven Dwarfs Mine Train could continue to sell out ILLs indefinitely on a more consistent basis than Tiana’s Bayou Adventure over the course of the next decade, not just the next few years. Which is probably why Seven Dwarfs Mine Train is retaining its ILL status and Tiana’s Bayou Adventure is joining Genie.

Although ILLs would continue to sell for Seven Dwarfs Mine Train for years to come, the same could be said for the newer Slinky Dog Dash at DHS, and yet, that’s a Genie+ attraction. It’s also just not a good look to charge for a decade-old ride at a time when Walt Disney World is constantly accused of being greedy. All things considered, the safe and guest-friendly move is downgrading Seven Dwarfs Mine Train.

Honestly, Walt Disney World might still come out ahead moving Seven Dwarfs Mine Train to Genie. They could charge even more for the bundle and more guests would buy it thanks to the even more stacked ride roster. But from my perspective, this mostly comes down to pay-per-ride status being more palatable if it’s reserved for only the latest and greatest ride in each park that is in very high demand, but low supply. TRON Lightcycle Run fits the bill, Seven Dwarfs Mine Train does not.

Drop TRON Lightcycle Run’s Virtual Queue – The virtual queue for TRON Lightcycle Run has worn out its usefulness and the attraction would now be better served by a standby line. Not only would this improve efficiency (there are times when it dispatches empty seats first thing in the morning or late at night), but it’s the guest friendly thing to do.

And I say that as someone who personally benefits tremendously from virtual queues, so this perspective is against my own self-interest! I like virtual queues because I’m good at them. If you’re reading this, you probably are, too. Virtual queues are great for people like us because they function similarly to how free FastPass used to work–although the return lines have gotten worse this year. At minimum, they’re more efficient than waiting in a standby line and/or are cheaper than buying an Individual Lightning Lane.

I’m doing TRON Lightcycle Run and Guardians of the Galaxy: Cosmic Rewind almost every single time I visit Magic Kingdom or EPCOT–even on days that are “just for fun” with no strategy or research agenda. The only other headliner attraction I ride as much as those two is Seven Dwarfs Mine Train (can’t resist at the end of the night when it’s a walk-on). That most definitely would not be true if the rides were posting 90+ minute standby wait times–and both would but for the virtual queue.

I know I’m not alone in this. A lot of other Annual Passholders and locals who would otherwise balk at high standby wait times are doing Cosmic Rewind and TRON Lightcycle Run every single visit. The thing is that ride capacity is a zero-sum game. If the virtual queue is filling up with a bunch of APs and locals who would skip a 90-minute standby wait, those spots are coming at the expense of someone else.

The “losers” are disproportionately first-timers and technology-averse guests. These people are often oblivious to virtual queues or unable to join for whatever reason, but many of them are willing to wait in a long standby line. The ‘balking point’ is higher for them–they’ve never done the ride and its marketing might’ve been one of the reasons they booked the Walt Disney World trip in the first place!

These are the very demographics that, in my opinion even as a biased and self-interested Annual Passholder, Walt Disney World should be favoring. It’s probably better for the sake of guest satisfaction and creating new fans to make things easier for these people, and removing one layer of friction. At this point, there’s little compelling reason for TRON Lightcycle Run to still have a virtual queue. Shift to standby, let it post 90+ minute wait times, and people will prioritize accordingly. And again, that’s not the only benefit–it would also increase efficiency in the evenings and mornings. Speaking of which…

Open TRON Lightcycle Run Early – We’ve been saying for years now that Magic Kingdom is the worst park for Early Entry. The combination of the 9 a.m. opening plus a limited ride roster plus Walt Disney World’s most popular park is a recipe for crowds and surprisingly long lines. I’ll have a full report soon, but suffice to say, my most recent Early Entry test runs did not go so well.

There are a few possible fixes for this, but the most realistic one is running TRON Lightcycle Run during Early Entry. If it didn’t have a virtual queue, it almost certainly would operate during Early Entry since it’s in Tomorrowland. Although it would induce some added demand, I’d hazard a guess that the extra capacity would be a net positive, relieving pressure on Seven Dwarfs Mine Train and Space Mountain. That extra 30 minutes also means more guests could ride over the course of the day. It’s a win-win move.

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YOUR THOUGHTS

What operational, Lightning Lane, extra hours, VQ (etc.) changes would you like to see made in Magic Kingdom? Are you excited for the opening of Tiana’s Bayou Adventure at Magic Kingdom? Glad that it’ll have a limited time virtual queue for the initial opening period, or would you prefer a multi-hour standby line? What about TBA getting Genie+ status as opposed to an Individual Lightning Lane? Do you agree or disagree with our advice? Any questions we can help you answer? Hearing your feedback–even when you disagree with us–is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!

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20 Comments

  1. Removing attractions from VQs also (slightly) increases park capacity, because you have an added time sink in that standby queue. If you have 90+ minutes of people in a standby queue, that’s a lot of people who aren’t elsewhere in the park.

    Opening TRON early as a standby can address to issues at once: increasing daily capacity of the most popular attraction in the park and avoiding sending open seats when the park opens and the VQ guests aren’t arriving yet. Higher satisfaction, higher capacity, more draw for early hours (and therefore more income), etc. What could go wrong?!?!:)

  2. It is very frustrating, many visitors go to Disney once every many years, you pay a lot for a ticket and you can only do old attractions or pay more. It is becoming less and less interesting and comfortable

  3. Would switching Tron (and GoTG) to standby increase or decrease ILL sales?

    Arguing for decrease, it would remove the “only way left to ride it” after people are frozen out (and one-time guests are most likely to pay up) – which is cynically quite a good argument for keeping it; get disappointed families to pay $80 to fix a ‘mistake’ that was ‘their’ fault for not being on top of the system.

    For increase, it would remove the way for guests to ride the attraction for free with limited wait time (I would definitely be in the group that would pay for ILL in this scenario, although I have no idea if I’m the majority).

    I suspect weighing this up, with data from RotR, may be part of Disney’s decision-making…

  4. I wouldn’t mind seeing the virtual queue end for Tron and having the ride be open during Early Entry. Same thing for Guardians, especially with Test Track closing next month.

  5. Longer regular hours.

    Selling an additional hour’s worth of Genie+ and A La Carte Lightning Lanes at Magic Kingdom will cover at least some of the cost of having the park open at 8 am every day. (I’d compromise and say 8:30am if the park was open 30 minutes later at night, but that will make more sense once they bring back an ElectricalSpectroLightMagic night parade to pad things out until Drones Are Ready.)

    Everything above is a very good idea to manage crowds, but this is a great idea to manage crowds.

    1. Opening at 8:30 am would be huge. I don’t think people realize how big even just 30 extra minutes would be. I don’t see why park hours aren’t 8 am to 11 pm most days, frankly.

      The only reason it didn’t make my list is because, for whatever reason, it doesn’t seem like something that could realistically happen. They’ve deliberately opted against longer hours on all but the busiest days. There’s gotta be a reason for that. (It may not be a good one, but surely one exists.)

  6. My son-in-law did the VQ for Tron on 5/12 and it was at least 45 minutes. Every time I’ve done that ride, most recently in February, it’s been 45 minutes to an hour wait. Disney could easily reduce that VQ wait time – and also the wait for Guardians.- if they wanted to, which they clearly do not.

    1. My assumption is that they found having shorter virtual queues either lowered efficiency (dispatching ride vehicles with empty seats) or pushed people to buy ILLs. Perhaps both.

      I experienced the former at Cosmic Rewind a few times in late 2022 to early 2023, as well as early on at TRON (and during MNSSHP). I’ve seen altered my VQ “strategy” to try for a later return time to reduce those long waits. It works…sometimes.

  7. I have been going to WDW since the 80s (as a kid), and my most recent trip was in December with my own kid It was his birthday trip so I begrudgingly did the “bridge shuffle” in the morning. Correct me if I’m wrong, but MK early entry has always been just Fantasyland and Tomorrowland. Your suggestion to have all the lands open is simple, highly effective, and so obvious. It’s just never crossed my mind – seriously, my mind is blown. Yes! Excellent suggestion! Thin out that early entry crowd!

    1. Tom made several suggestions in this article, but having all MK lands open during early entry was actually not one of them.

    2. Haha, yeah…wasn’t one of my ideas. Only because they’ve done it this way as long as I can remember, so I don’t view that as a realistic/easy change.

      Also, the staggered opening helps with strategy and also seems fairer to off-site guests who still get an actual rope drop experience as a result. As much as Early Entry at Magic Kingdom frustrates me, I kinda like it this way.

    3. *However*, for the next few months at least, allowing early entry folks to keep walking past Peter Pan & Small World to queue up for Tiana before general rope drop would be a nice benefit for on-site guests, and thin out the crowds in Fantasy & Tomorrowland.

  8. What have virtual queue return times been like lately? In August my husband and I did virtual queue for Guardians and waited 45 minutes in line when our boarding group was called. There’s no way our 6 year olds would wait in a 45 minute line, so we’ve only done paid LL since then. If there was some reassurance that the return line is only averaging 15 minutes or so (or, pie in the sky, a wait time estimate in the app), we’d try again for virtual queues for Tron and Guardians

  9. I just want to see it actually operating consistently. I loved Splash on both coasts–but in MK I got so used to it going down (while riding it, while in line for it, both combined as a two-fer, etc.), that I eventually just stopped riding it altogether. There’s only so many times you can be walked down the lift hill before it’s no longer cool. I hope the ride system, itself, got lots of TLC during the re-theme.

  10. All perfectly sensible Tom. What do you reckon they’re making on G+? Gotta be the reason and where the money’s coming from for the expansion. G+ must be making $100ms per year.

  11. I agree with these adjustments being sensible although I suspect what will happen is that for the Christmas and Haloween parties they will go to one of them being standard access and the other being you can get another bite at a virtual line for it. I would personally open it up to everyone and take some of the pressure of mainstreet festivities but I’m not Disney and they keep the VQ for extra magic hours in Epcot .

    For the DisneyAfter hours I think its going to 100% be available for all given how long it will be until they reopen it and the price(worth it for me got a day+ of rides done in 3 hours ate stacks of food stocked up on weeks drinks and got 2 firework shows that day) of admission to it. Alhough good luck to the brave people who want to take a plunge at 11pm in January!

  12. I know our family is visiting in July and while we will purchase Genie+ for our park hopper, it sure would be a lot less stressful knowing we could stand in a line if we didn’t get a VQ time or ILL that works.

  13. I just listened to a Disney podcast where they said “everyone” was upset about how Disney structured access to Tiana’s Bayou Adventure. Disney has already established that virtual queues will be used for all new rides, so I see little point in getting all upset every time a new attraction comes out. The other complaint was that it would be on Genie+ instead of a paid Lightning Lane like Guardians. To me it sounds like Disney can’t win here: if they support a paid Lightning Lane or Genie+, they’re greedy; if they make it a good value by putting everyone on the same playing field in a FREE virtual queue then people are upset they’re not guaranteed to get on the ride.

    Personally, I’m glad they kept Seven Dwarfs Mine Train as a paid lightning lane. Without it I’d never be able to try it. The regular lines are so long I’ve avoided it and just got to ride it for the first time last year.

    1. There are a lot of Disney fans who take whatever their opinion is and project that onto “everyone.” It would be more reasonable to say “a lot of people are upset” because that’s literally true about everything. There’s no consensus among fans, in large part because different demographics have different priorities/preferences. Those are often at odds with one another–and it also doesn’t help that one large demo (first-timers) is largely absent from these conversations.

      This does put Disney in an unenviable position, you’re right. Nevertheless, they need to sort out who wins and loses and how to balance competing interests to maximize guest satisfaction. Perhaps my suggestions are misguided–I can live with that.

      At least I’m not pretending “everyone” agrees with me, because that certainly isn’t the case–it never is. Heck, not everyone would agree even if I said that Walt Disney World should bring back free FastPass, Disney’s Magical Express, give us all free ice cream, and make everyone king/queen of Magic Kingdom for the day! 😉

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