Disney’s MyMagic+ FAQ


MyMagic+ is a guest “enhancement” planning program at Walt Disney World that will utilize RFID technology in wristbands and smartphone apps to assist guests in planning their vacations and increase engagement during their trips. This post provides answers to frequently asked questions and advice for how to get the most out of MyMagic+ and MagicBands.

On March 31, 2014, MyMagic+ completed its rollout, with FastPass+ and MagicBands now being available to all guests, including those staying at off-site hotels when visiting Walt Disney World.

With that said, we anticipate further tweaks to MyMagic+ even though it is now fully rolled out, as adjustments are made based on full scale use of the system. As information changes, we’ll revise and supplement this page. Please note that this post has been revised heavily since MyMagic+ initially began testing, and many comments in response to this post are now likely outdated (as they referred to what was occurring to the test).

Answers to Frequently Asked Questions



1. What is MyMagic+?

Beyond the general description above, to the forward-facing public, MyMagic+ is a planning and enhancement tool consisting of the My Disney Experience smartphone app, FASTPASS+, and the MagicBand bracelet, all of which are proprietary Disney technology.

To guests, MyMagic+ is a way to seamlessly integrate various aspects of their Walt Disney World experience into one system, making dining and FastPass+ reservations via the My Disney Experience app, and redeeming FastPass+, charging expenses, and opening their hotel room doors (among other future functionality) with their MagicBands.

To Disney, MyMagic+ is a way to track guest behavior to maximize spending, manage labor more effectively, and assist with strategic planning. In theory, the system should also allow Disney to be more responsive to in-park traffic patterns as they shift, and deploy additional entertainment or increase (artificially underutilized) capacity at certain attractions with demand. In theory at least.

In a perfect world, the system will be beneficial to both guests and Disney.

What is My Disney Experience?

My Disney Experience is the smartphone app for the iPhone, iPad, and Android that is now available for download. Guests can view wait times, make or change FastPass+ reservations, make dining reservations, and utilize other functionality. It is expected that advanced functionality for the app will be added over time.

What is FastPass+?

FastPass+ is a digital ride reservation system that has replaced paper FastPass tickets. FastPass+ can be obtained via the My Disney Experience app in advance of visits or via in-park kiosks for guests who don’t have smart phones, and will be stored on the MagicBand or park tickets. Guests can “redeem” their FastPass+ by swiping the MagicBand against an RFID reader outside applicable attractions. Guests are able to book 3 FastPass+ tickets in advance of their vacation (so, from home) at scheduled times. FastPass+ effectively spells the end of the morning Toy Story Mania FastPass dash!

Not all FastPass+ attractions are created equally–many were added in order to have sufficient capacity in the system so that each guest can book 3 per day. Do research before booking these, as some attractions with FASTPASS+ normally have no wait. You are wasting a FastPass by using it at one of these attractions. Our Disney Ride Guides for Walt Disney World each contain recommendations concerning the best uses of FastPass+.

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How does FastPass+ work?

Much like Advance Dining Reservations, guests can select three “preferred experiences” (attractions and reserved seating for shows/parades) guests then can choose from available time slots. Some parks have FastPass+ “tiers,” and you may only select 1 attraction from the top tier (meaning no FastPass+ for both Soarin’ and Test Track at Epcot!) All advance selections must be in the same park, so guests who Park Hop will essentially be limited to day-of kiosk availability, if any.

Guests staying at Disney resort hotels at Walt Disney World can book their FastPass+ experiences up to 60 days in advance of their stay. Annual Passholders and off-site guests may book their FastPass+ experiences up to 30 days in advance of their visit.

Are you limited to 3 FastPass+ per day?

NO! Not anymore, at least. As of early-April 2014, you can now book additional FastPass+ on the day-of once you’ve used the 3 FastPass+ that you booked in advance. This works similarly to the old FastPass system in that these day-of FastPasses can be booked one at a time, once you’ve used your previous FastPass.

You are still limited to book 3 per day in advance of your trip, but this change effectively means no limit on FastPass+ once you start using the FastPass+ that you booked in advance. This opens the door to using FastPass+ when Park Hopping, too. Same day FastPass+ availability isn’t as good as advance booking availability, so we still strongly recommend booking in advance.

Expect continuing adjustments to the FastPass+ process as Disney responds to guest patterns now that MyMagic+ has been rolled out to the general public. If you notice more changes during your visit, please report them to us in the comments below! 

What is a MagicBand?

The MagicBand is the little bracelet that guests wear around their wrists. It stores guest information, including park tickets, FastPass+ reservations, Memory Maker photo package details, and can also be used to charge purchases to the guest’s room and as a room key. It will also contain a code that identifies the guest’s profile in Disney’s system, which the guest (at their election) can complete with a variety of encrypted personal information to make elements of their visit more interactive (for example, in the future, characters might say, “happy birthday” to a guest on his or her birthday).

For many guests, a MagicBand will replace all of the papers and cards you carry with you on a given day in the park. You could potentially just carry a MagicBand and an ID, and leave behind the rest of your wallet.

Optimistically, in the future it is likely that the MagicBand will offer a more tailored experience throughout the parks. Pessimistically, Disney will use MagicBand as an “ankle tracking bracelet” of sorts that monitors just about everything guests do in parks for the purpose of maximizing guest spending.

MagicBands are available in seven colors (red, blue, green, pink, yellow, orange, and iconic gray). For guests staying at Walt Disney World hotels, they will be shipped to a guest’s home prior to arrival. If the trip is booked within 9 days of arrival, the MagicBand will be provided upon check-in. Annual Passholders may order a MagicBand and have it shipped to their home, free of charge. Iconic gray will be the default color for replacements and late arrivals. The MagicBand is waterproof, but doesn’t float. Each band will have a 3-year battery.

For guests staying off-site, MagicBands may be purchased in the theme parks, Downtown Disney, and various other locations for $12.95 each. MagicBands are not required for park admission or FastPass+ redemption, so they aren’t technically necessary at this time. Because of that, we do not recommend off-site guests purchase them.

Tables in Wonderland and other “membership” cards (Disney Vacation Club, D23, etc.) cannot be added to the MagicBand as of right now.

Is MyMagic+ available to the general public?

Yes, the only restrictions on MyMagic+ to the general public (as in those guests not staying in Disney-owned hotels) at this point is that their MagicBands are not free, and they have a 30-day advance window for booking FastPass+ once they have their park tickets. For this reason, we recommend purchasing park tickets in advance.

As a practical reality, we have noticed no actual disadvantages for off-site guests. Sure, there is convenience in being able to use the MagicBand for a variety of purposes including room charges and a hotel key, but even without the MagicBand, these weren’t things off-site guests could do.

As for the 30 v. 60 day window, we haven’t seen that make much of a difference. That could change as more people continue to use MyMagic+, but as of right now, there is usually very good FastPass+ availability at 30 days.

We do anticipate some future features that will require a MagicBand, but that is not presently the case. If/when that happens, off-site guests will be able to take full advantage by purchasing a MagicBand.

How much does MyMagic+ cost?

MyMagic+ will be available for all on-site guests, Annual Passholders, and Cast Members at no additional visible charge. However, since this entire NextGen project that includes MyMagic+ has cost Disney an estimated $1.5 to $2 billion dollars, you can bet that Disney will be rolling the costs into existing charges. Sort of the same way Disney’s Magical Express and transportation are ostensibly free, but Disney builds these “freebies” into the cost of vacation packages. Disney is a for-profit business, so you can bet you’ll be paying for this one way or another.

Off-site guests will have to pay $12.95 if they want a MagicBand. Again, at this point we really view that as an unnecessary purchase for off-site guests unless you really think the bands look stylish!

Add-on accessories and other trinkets for customizing the MagicBands are also available, called “MagicBandits” at an additional cost. Disney will have to sell a lot of Little Mermaid MagicBand dinglehoppers to pay for the system completely! ;)

How will MyMagic+ enhance my park experience? 

MyMagic+ allows for greater advance planning and less racing around collecting FastPasses when in the park. It reduces a bunch on interconnected, but separate, aspects of a Walt Disney World vacation into a single, seamless system.

Going forward, it could also lead to increased interactively in the parks. Examples include characters at meet & greets saying hello to you by name and knowing a few of your personal details to humanize the experience. Similarly, advanced Audio-Animatronics in queues may interact with you. It’s also possible that queue games and experiences may be able to store your “achievements.” None of these things are “live” right now, but Disney has such projects in the works.

These are just a few examples of what is possible with MyMagic+. Much remains unknown, and is dependent upon how Disney is able to utilize the system going forward.

How will MyMagic+ detract from my park experience?

While the advance planning might be a plus for some, it’s likely to be a negative for many others. A portion of all FastPass+ will be allocated towards day-guests who don’t make reservations in advance, but there’s no question that there will be fewer FastPass+ for day-guests, who could find themselves waiting in long lines at FastPass+ kiosks when they arrive to the park. However, since you’re reading this article, it’s unlikely that this will detract from your experience–you now know that it’s important to make FastPass+ reservations in advance.

The main people who will be disadvantaged are those who do not do any advance planning before their trips. In fairness, these people are pretty much always disadvantaged, and are disadvantaged for failing to do their own due diligence.

Serious planners may also be disadvantaged, especially those who typically were able to utilize more than 3 FastPasses under the old, paper FastPass system. Efficient guests could regularly use 5+ FastPasses in a single day, and those people will likely find themselves waiting more time in line by being limited to 3 FastPass+ per day.

Elements of spontaneity will also be gone, as the new system requires more advance planning, some of which may not be practical for many guests 60 days before their visit. Beyond these concerns, there are great concerns by many over privacy information that Disney will collect as part of this initiative. Disney’s goal with MyMagic+ is a more enjoyable and intimate theme park experience, but its other main goal is to increase guest spending and efficiency. Many guests probably already feel as if they are spending too much at Walt Disney World.

Will you be able to opt out of MyMagic+?

If these privacy concerns don’t sit well with you, fear not, as MyMagic+ is an opt-in program that will not require participation. However, the number of perks afforded only to those who use MyMagic+ will be such that most guests will feel compelled to participate. If not, you’ll be stuck with waiting in the same-day FastPass+ lines and will have a difficult (if not impossible) time scoring FastPass+ for the most popular attractions, like Toy Story Mania.

What about Annual Passholders?

Annual Passholders can now register to receive their own MyMagic+ accounts and MagicBands free of charge. FastPass+ rules are slightly different for Annual Passholders, who have the 30 day advance booking window but also are limited to only 7 days worth of FastPass+ reservations for any 30 day period. For Annual Passholders who visit more than 7 days per month, this means some days with 0 FastPass+.

Replacement MagicBands for Annual Passholders will cost $50 (given the $12.95 cost for a MagicBand for day guests, we’re not sure whether this replacement cost will change, but it’s the current cost). Annual Passholders will be able to tie a credit card to their MagicBands for purchases at Walt Disney World.

What about guests without smartphones?

While a smartphone is necessary to use the My Disney Experience app, it is not necessary to use MyMagic+. Guests can pre-book their FastPass+ experiences from home or on kiosks set-up within the parks. Kiosks are located throughout the Magic Kingdom, Disney’s Hollywood Studios, Epcot, and Disney’s Animal Kingdom. One thing we noticed in Epcot is that the first FastPass+ kiosk in the park always had the longest lines–try going to one further in the park for shorter lines if you need to use the in-park kiosks. However, we highly recommend advance booking of FastPass+.

The user experience likely won’t be quite the same for those who can’t make adjustments on the fly with the My Disney Experience app, but a smartphone is still not required to partake.

What if I miss a FastPass+ window?

Disney is pretty efficient given its size, but it has a number of inefficiencies and variables beyond guest’s control. If transportation, dining, etc., outside of the guest’s control causes a guest to miss their FastPass+ window, Cast Members have limited discretionary authority over accommodating the guests. We don’t recommend “testing” the amount of discretion they have unless you have real circumstances beyond your control preventing you from making the window. It’s more of a hassle than it’s worth.

What if I book through a travel agent or have already booked my 2014 trip before the system full rolled out?

Any guests who visit now that MyMagic+ is fully rolled out to the general public will be able to participate in the program, regardless of when or how they booked their trip. You will either receive an email prompting you to make necessary adjustments to ensure you receive your MagicBands if you’re staying on-site, or you will be able to book FastPass+ once you arrive if you’re staying off-site and don’t purchase tickets in advance.

What is Memory Maker? 

Memory Maker is the photography service component of MyMagic+ that effectively replaces PhotoPass+. Although there are some differences between Memory Maker and PhotoPass+, they aren’t expected to be significant. Essentially, this is just a renaming as Disney integrates the photo service into the Magic Bands and My Disney Experience. If you liked PhotoPass+, you’ll probably like Memory Maker. If you didn’t like PhotoPass+, same goes. If you are unfamiliar with PhotoPass+, read our post explaining its pros and cons.

Our Thoughts

Sid's at Disney's Hollywood Studios sells authentic Hollywood memorabilia.

While I do have some concerns about the privacy aspect and the money Disney has spent on the infrastructure for this new system, I already heavily use Google products, so the privacy concerns aren’t a big thing. I’m not exactly wild about the direction society is going with privacy, and I think corporations are diminishing our expectations of privacy, but this is far from the most (or even close to it) egregious example of that.

My greater concern lies with how much Disney has spent on this whole NextGen initiative, and how that money could have been used on actual substance or necessary maintenance in the parks. To me, the gains from a streamlined system aren’t a big deal. As for other aspects of NextGen and what MyMagic+ might be able to do in the future, I enjoy video games, but I don’t go to Walt Disney World to experience them, and it seems the whole direction of the Disney enterprise has been to cater more to the video game and iPhone-addicted generation. I hope quality dark rides and themed environments continue to be a huge focus for Disney (and if Cars Land is any indication, they are), because this billion dollar investment represents nothing that I personally couldn’t do without. Now, if Disney quickly sees a huge return on investment, great. But I’d still rather see capital expenditures made on attractions and transportation infrastructure, rather than Disney Vacation Club resorts and NextGen. Not to say DVC and NextGen don’t have their place, but right now they seem like the primary focus of Disney in the theme parks realm (at least at Walt Disney World).

As for the actual functionality of MyMagic+? While it was initially somewhat problematic during early testing (we encountered problems with it in September 2013), on our visits in 2014, MyMagic+ has worked flawlessly. This isn’t to say there aren’t still some kinks with the system, but it’s now (mostly) operating as intended. Even though it’s fully rolled out, I suspect it will take much of 2014 to finish making tweaks. This is a huge undertaking that is bound to have a lot of hiccups. It seems cool enough, I just hope it doesn’t come at the detriment of the kind of experiences and the kind of leisurely park touring I enjoy.

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For Walt Disney World trip planning tips and comprehensive advice, make sure to read our Walt Disney World Trip Planning Guide and related articles.

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Your Reaction?

Now that we have a good amount of concrete information about MyMagic+ and the NextGen project, what are your thoughts? Do you see this as the evolution of the theme park experience, a profiteering and data-mining folly that is bound to fail, or is your opinion somewhere in between? If you’ve had a chance to use FastPass+, we really want to hear from you! Share your thoughts in the comments!

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166 Responses to “Disney’s MyMagic+ FAQ”

  1. Scott says:

    Is it just me or does $2 billion seem like a HUGE price tag for this project??? Didn’t $1.1 billion out at California Adventure get us both Cars Land AND World of Color, among all of the other updates for DCA 2.0?

    Maybe that figure also includes the other resorts besides WDW? Or maybe it just seems high because FastPass+ is the only thing we’ve gotten a glimpse of so far and it kind of feels like a solution searching for a problem.

    • Tom Bricker says:

      It’s not just you. That seems like a TON of money.

      I’m sure it includes a lot of things guests will never be aware of, and some infrastructure undertakings that were probably pretty expensive (I suspect the costs of things like in-park WiFi capable of supporting thousands of guests is pretty high). I’d imagine there’s also a lot that we’ve yet to see.

      • maarch says:

        The cost of the WiFi infrastructure is probably the most expensive part of the investment. Serving thousand of people, with a fast reliable connection, over 40 square miles, while insuring security… It s not an easy task and to be honest I think they might be the first to do it.

        Personally, being an international visitor ( therefore no cell signal because of the high cost of roaming ). Having WiFi on property is something I’ve been begging for years.

    • Narwhals579 says:

      Yesterday in the mail I found out in April we are going to get to test out my magic +. In the box it didn’t say anything about the fast pass+ limit of uses. Hopefully it will be more than 3, (it says multiple) because we paid good money for it.

      • Narwhals579 says:

        You can also apparently pay with the armband, use it for park admition, and, use it for a room key.

  2. maarch says:

    I think it was a necessity for Disney World to upgrade to this system. The FastPass machines brokes often. They needed better way to track the crowd. And as for security and privacy. Unlike some people say. Thief wont be able to get all your information or the one from your kid with a RFID reader. They would need access to the encryption key, the back end system, etc.

    It’ll help give a better service and help them manage the park. All in all, it should in the long term give them back their investment, which they can then put back into the park.

    And let’s not forget, they did make a huge upgrade to California Adventure, created Cars Land, created the New Fantasy Land, building a new park in Asia and the announcement of the Avatar Land.

    Let’s not forget the rumor of upgrade to Hollywood Studio ( StarWars Land ? Pixar Land ? )

    I think lately, Disney invested a LOT into their parks, more than they did in probably the last decade. And even if new rides is always fun. Those type of investment are also a necessity for Disney.

    PS : Also, you might want to check the ” 3 FastPass+ per day “. From what I saw online it is in fact 3 FastPass+ for your entire stay. And need to be booked before leaving home. Therefore, making the service a complement to the current FastPass. Much of the FastPass+ usage will probably be on Parade, Firework and Very Popular attraction that were very hard to ride ( ToyStory Mania ). I highly doubt we will see a difference while in the park, except for a few reserved sectios here and there from now on.

    • Tom Bricker says:

      What you’re writing assumes that this more complex system won’t break more often than FastPass machines, etc. I think that’s assuming a lot, at least initially.

      Beyond that, the difference between a single broken FastPass machine and a systems outage (which is possible under MyMagic+) is that the latter affects a lot more people.

      Setting aside the privacy concerns, I still think it’s probably a wise long term venture for Disney.

      Thanks for the heads up on the “per day” language. That was not meant to be included. Thus far, Disney hasn’t indicated whether it’s per trip or per day…

      • maarch says:

        I totally agree with you. Such system will come with it’s own kit of problems. And indeed a system outage could happen. But I guess, we’ll have to trust them on this one. Exactly like we do when we use the current Key to the World. If the system broke for this we couldn’t go in our hotel room, couldn’t eat at our reservation, etc. Actually, the probably tap into the current back end of that system. And only adding on top of it and replacing the card by RFID reader.

        In the end, when you think of it privacy wise. They already have much of the same information the RFID will provide. The Card to the Kingdom gave them what we bought, where we eat, when we go into the park, when we are in our hotel room, etc.

        But, I’m speculating on those points and could very well be wrong.

    • Chris says:

      I don’t think FP+ will compliment FP original because according to the terms and agreement, once you opt-in to Fastpass plus you cannot use standard Fastpass.

      • Chris says:

        Wanted to include the link:

        http://disneyworld.disney.go.com/media/park-experience-terms-and-conditions.html

        Here is the comment:
        —–You are required to convert paper tickets and passes in order to make and use FASTPASS+ selections. Once you convert tickets or passes you will no longer be able to participate in the standard FASTPASS service upon arrival at the parks.

        In addition to no longer being able to use standard FP, you can only get a FP+ for one park and one attraction per day.

        —-You may make FASTPASS+ selections for one park per day. You may only select and redeem a FASTPASS+ selection for a particular attraction, entertainment or restaurant experience once per day.

      • Tom Bricker says:

        I’ll have to ask into this, but I don’t think that’s how it will ultimately work once rolled out. I’ll update as I find out more…

  3. Ray says:

    I have to agree with a lot of your conclusion Tom. I’m a planner…so is my wife. We love to plan out trips but even for us…this degree of planning and on top of that the “ankle bracelet” aspect is troubling at best. Even I don’t want to plan to that degree and have my movements tracked. I am to troubled by the amount of money spent on this for what benefit to the guest yet attractions haven’t been kept up to what we would expect, new attractions are slow in coming and upgrades don’t seem to be happening in what would expect in a timely basis.

    The other thing…I don’t see these “guest enhancements” being something that many guests have been demanding.

    So the big question is…why?

    • Tom Bricker says:

      Does anyone demand increased ticket prices or more gift shops?

      Pulling numbers out of the air, I think this is 25% about guest needs/desires (mostly with a younger iDevice demographic) and 75% about the bottom line.

      Still, it’ll take a lot of guest spending to recoup those billions of dollars in up-front costs.

  4. Ray says:

    Also…I certainly don’t hope that these “bracelets” have to be worn the entire trip…even while you sleep and shower? If anyone that went to the D23 Expo in 2009, after 2-3 days I couldn’t wait for that bracelet to come off. I was ready to chew off my hand by the end of the Expo so I could take off that bracelet.

    As for the wristbands providing “person/individual experiences”…this doesn’t not excite me at all. I personally don’t care if Skuttle from Mermaid addresses me or my family personally.

    • Tom Bricker says:

      You don’t care if Skuttle addresses you personally?! That’s always been my main goal in life! ;)

    • Ashley says:

      I doubt you will need to wear it while you sleep/shower… it looks like it will be treated more like a ticket. I doubt you even need to keep it on while you are in the park; just toss it in your bag like you would the paper tickets.

  5. Shannon says:

    I wonder about other options. I work in a children’s museum and there are quite a few kids who will NOT wear an armband. Some are spoiled kids, but others are autistic with contact issues.

    My main concern is spending – like you said, aren’t I already spending a TON of money on my trip and they want more? Disney is already pricing itself out of many families budgets (at least it seems that way to them) and this is just a bit scary, money-wise.

    I’m also surprised we haven’t heard more from the nuts about implants, tracking, bio information, etc, lol.

  6. Betsy says:

    From a cost/benefit analysis, I am just trying to wrap my head around where the financial benefit is for The Disney Company.

    From a personal analysis, I have zero interest to plan my Disney trip to the hour. Part of the fun of a Disney vacation for me is he flexibility that staying onsite/using onsite transportation afford me. I normally plan out my mornings a few days before I leave, but like to leave the afternoons/evenings open to do whatever moves me. A big part of this spontaneity is being able to get a regular fast pass for at least one or two rides late in the day when I arrive at the park of my choice. I hope that this ability doesn’t go away completely, but if it does, I will find a way to adjust somehow. I’m with you, Tom – I know we haven’t seen this implemented completely, but I feel as if I would have preferred some sort of attraction that could potentially benefit 100% of the guests instead of this seemingly divisive, extremely costly system.

  7. mitch says:

    Wow, more than a billion dollars so guests can have a bracelet to use as a fast pass and park ticket? Seriously? I bet there will be TONS of people who go online to book a fast-pass and then never show up to the ride at all, making it even more difficult to avoid long lines. This offers very little in terms of enhancing the park experience. Unless Disney gets incredibly creative with how this is implemented (character/ride interactions etc.) it’s just going to be an outrageously expensive gimmick that smells more of a way to track park customers than to actually offer them something incredible. I don’t know if I’m being too pessimistic but that’s just so much money that could be going toward say- fresh rides at hollywood studios or a refurbished disney quest etc.

    • Ray says:

      Not being a huge fan of the “interactivity fad”…I don’t even care about that.

    • maarch says:

      They might not try to recoup their investment by a raise. If they attract more people in the long run, that’s how they get back their money.

      But, let’s say they wanted to get back all of it in a year. If you do the math, it would be a raise 62.50$ per guest. All in all, they could raise the ticket price 2$ and the hotel price per day by 6$ and in the end of the year, they will have their billion back. ( 8-9$ more per day, most guests staying 7 days probably )

      Or they might save with their workforce ( knowing where to send employees, or how many they need x days, etc. ) And will save on this area. Diminishing the raise they might have to put on guest.

      But if we agree they will save on management of the park, more people will come to the park because of it, and they decide to also raise their price per guest / day around 3$. They will recoup the investment in a year.

      A Billion dollar for us is HUGE. For a company like disney, where they can rise the price, or get more guest or diminish the park operation cost. It’s not that much.

      Don’t forget, they are still investing in all of their parks ( new park, new land with Avatar, Cars, maybe a Pixar land soon, Fantasy land just opened, etc. )

      The only issue this news can have is the ” privacy ” one, and even there they clearly say it’s a Opt-In program and nobody will be forced to use them or you can share what only what you want.

  8. Ray says:

    Disney has a lot of guests that still have not figured out ADR’s and FastPass. What makes them think that the rare and occasional guest is going to love this?

    • maarch says:

      I think people are concentrating to much on the FastPas+ part of the announcement. That, for me is a simple bonus for some people who will be willing to use it. The innovation for them ( and where most of the cost went ) was to build a WiFi for the entire Kingdom. And from then, having everyone connected ( see wait line from your phone ). Therefore, creating a better flow in the park.

      The other main aspect is the interactivity of the experience. It might not mater for some people, but I’m sure a 5 years old girl who’s being greeted by her name from Cinderella, will love this. Or her favorite character talking to her about her birthday.

      • Kevin says:

        I agree with you, maarch. I’m not wild about the FastPass+ portion although I’m not against it either. But I really like the idea of everthing (Fastpass, room key, etc) being tied to one RFID bracelet (or card, for those that don’t want to wear a bracelet).

      • Douglas says:

        Well said. There are many aspects to this program and while not all features will appeal to everyone, there is certainly a strong ambition to improve the park experience. Also, if the program succeeds in getting people to spend more on their trip, it’s the guests choice to do so, and presumably they are getting enjoyment out of the spending. Hopefully future profits will be re-invested in further improving the park experience.

  9. Emily says:

    This whole NextGen concept is starting to scare me just a little, have the younger generations become that deeply immersed into technology that our smart phones can now be used to “enhance” our experience? The answer might probably be yes but I hope they don’t go over the top with this,on holiday,people shouldn’t have their faces attached to their phone,they should be soaking in the experience! I’m 20 and don’t enjoy seeing kids these days constantly playing with phones or game consoles while they’re out at dinner,I’d really hope this won’t encourage more people to be glued to their phone screens.
    My first trip to the world will be in 2014 and I’m really hoping there can be a way to opt out of this program.Although I love planning (almost to the point of OCD), I love having physical documents and would really love to have my first key to the world card not be part of some little bracelet ):

    • Courtney says:

      I completely agree. I am 23 and I personally can’t stand ipads, iphones or any of that other stuff. I guess cause of that, I was astounded when I went to Disney for the first time in about 10 years and saw maybe 50 percent of the people there with their heads constantly down looking at their “devices” and not even bothering to take in the vacation. Also, while I love to plan my vacations down to the day, I still don’t like the idea of fastpass+. I would rather have the choice to get however many fastpasses at whichever park I want during the day, instead of being limited to just a couple per day at a single park.

  10. Elle says:

    Would this mean less ability for people to be spontaneous? Although the enhanced interactivity with cast members and guest could be enjoyable, I don’t feel it would be enjoyable to plan out your entire day and have that schedule to stick to, what would happen to the desire to do something fun on a whim?

  11. Manuel says:

    I grew up on a time without fastpasses or advance dining reservations. I remember going to the parks and standing in line talking to the rest of our group or those around us. Dining wasn’t a big deal as for the most part, only counter service locations existed. Advanced planning meant getting up in the morning and deciding where to go.

    I understand that one can opt out of all the nextgen fanfare but since most people will take advantage of it, there is a risk of not being able to experence a ride or meet a character. Take for example Expedition Everest. So many fast passes are handed out in a day that the standby line was over 2 hours the first week of January. The funny thing was that the fastpass line was so long that it extended all the way out to the bridge to the Theater in the Wild while standby queue was completely empty.

    I don’t know how or if any of this nextgen will provide any direct revenue. On the surface it seems that it just provides ways to improve guest satisfaction (which may lead to more repeat visits). I suppose that Disney could start charing for additional fastpasses…My biggest concern is how the parks are being experienced. Where we onced spent time ineracting with fellow guest, now people are tied to their phone or tablets surfing the web, reading email, or looking for wait times on the next ride…

    • Tom Bricker says:

      “My biggest concern is how the parks are being experienced. Where we onced spent time ineracting with fellow guest, now people are tied to their phone or tablets surfing the web, reading email, or looking for wait times on the next ride…”

      This is definitely sad, but I think this is happening in society as a whole, not just in Disney. I think this is mostly a case of Disney adapting with the times.

  12. Jeff Rollison says:

    I am not sure of my opinion. This past Christmas we were selected to use the new fast pass system At first we thought it was great but as we used them we realized that they were controlling our park activity, even more than dining reservations. I like the aspect for getting into the parks and the smartphone app, but liked Touring Plans better, but not sure about the rest.

    • Tom Bricker says:

      I work for TouringPlans, so I’m a bit biased, but I don’t think My Disney Experience compares with the Lines App. It’s flashier, but as far as substance, utility, and data-accuracy go, I think Lines outperforms it.

      Kind of sad that a third party is beating Disney at its own game…

      • Emilee says:

        Very sad! I just recently went on my first trip to WDW, and I downloaded both Lines and My Disney Experience. I didn’t even end up using MDE, it’s a lame app. Lines really worked well for us :)

  13. Jen says:

    Most of the time I just think, “WHY.” Why did Disney spend a billion on THIS?

    My husband and I were in WDW for our honeymoon in late October, and the place was… well, pretty much a mess. We used to be ICR’s in Epcot, so we saw how things had gone downhill. Splash Mountain was rarely operational, Space Mountain was down five times while we were there, as was Expedition Everest (don’t even get us started on the disco Yeti), Food & Wine was so busy and clogged as to be unenjoyable and Toy Story Mania was STILL extremely popular. It’s too old a ride to be that popular.

    The question begs to be asked: what are Disney’s priorities? As you said Tom, we could do without this Next Gen stuff. And yet, we are planners, and I did use numerous iPhone apps to book our dining. But still, the truth is — we would rather have some element of spontaneity to our vacations. We would rather Disney spent the money on rides, maintenance, new restaurants, park standards… innovation. This investment and capital expenditure feels like pandering to a certain audience that I feel certain won’t be as loyal to Disney as we have been.

    I work in Marketing and I understand where they are going with this, but they MUST hear the shouts for improvements to the maintenance of the existing rides, the disappointment with the expanded Fantasyland, the Expedition Everest Yeti Watch, the crying out for a new land, world, park, anything. I just don’t think MyMagic+ will answer that call.

    • Megan Dyan says:

      What are ICRs?? (what is ICRs?)

    • Tom Bricker says:

      I absolutely agree with everything you’re saying from my own perspective…

      Yet I wonder what the biggest issue is to CASUAL guests. To those who visit once or twice in a lifetime. Do they notice the issues that our “trained” eyes notice? Or is a bigger issue to them the lulls spent waiting in line?

      I suspect they are noticing both issues, but I do think that we, as experienced guests, overemphasize the maintenance and staleness and de-emphasize the waiting (because we largely know how to avoid it).

      • Jen says:

        That’s a really interesting question, and one thing I did notice (and never had before in my year of living there + numerous other visits) was that I overheard casual guests chatting about the rides being down.

        We caught glimpses into the frustration that other guests were feeling. Kids crying about Splash Mountain being down, people walking away from EE, irritated by it’s closure (normally for the fifth time that day!), people AFTER EE, talking about the Yeti not working, a family in line for Haunted Mansion, remarking that they hadn’t been able to get on Space Mountain, and LOTS of complaints about Toy Story Mania (not only was it frequently down, but obviously the lines were so ridiculous that we didn’t bother to go on it except once with a Fast Pass). And so it goes.

        It was eye-opening. I had always assumed the casual Disney guest was largely immune to long waits in the parks, the lack of new rides, the maintenance issues… but slowly, I think it’s catching on — people seem to be noticing. I don’t see MyMagic+ really changing this tide of discontent – UNLESS they choose to also deal with the glaring maintenance issues.

      • Tom Bricker says:

        That’s very interesting. Perhaps things have gotten to the point that even casual guests are noticing. I know I see A LOT that could be improved at Walt Disney World. That’s one of the big reasons I’d rather travel to Disneyland more…

  14. Mark says:

    My real concern with this system is the limited fastpasses. I am a ride-aholic. I love the theming but the rides are why I am there mostly. I usually get a minimum of 4 or 5 fastpasses a day while visiting the parks. I do not like the limited sponteneity of not grabbing a fastpass. I also understand that you will be allowed for fastpass+ in one park per day with only 3 fastpass+’s distributed per day.

    • Tom Bricker says:

      My reading of that is that you’re only allowed that many FastPasses in advance. I believe on the day-of, you’ll be able to collect them as normal (although not in paper form). I could be wrong on that, though.

      • Curtis Johnsen says:

        Any more info on this. We are Disney junkies and have managed to get 5-6 Fastpasses in a day the paper ticket way in each park. I will be really disappointed if we can’t collect more than 3 in a day. Do you know if we will be able to collect additional Fastpasses (thru FastPass+ I guess) on the day-of?

      • Sandy says:

        We, too, take advantage of the Fastpass getting 5+ passes in one day. We find it very efficient for our family. We have been going every year for the past 8 years. Our next visit is in August, and if we are limited to 3 passes/day we will be disappointed. Having to plan FPs in advance is also annoying. I now have to plan our day in advance. Changing FP times will be a headache if the ride is down, too. All the planning now needs to be redone while I’m at the park. We will have no choice but to give it a try, but if we are constrained, the fun will be diminished and it will probably be our last visit. I hope to find all things ‘magical’ come August.

    • Carol S says:

      Although I have several concerns, the thing that bothers me the most is the 3 Fastpass+ per day. I really hope we will be able to plan 3 Fastpass+ ahead of time and then get some normal fastpasses (through the device in park) on the day of our visit. Even just 1 additional FP+ would seem more reasonable to me. I know I prob sound spoiled but we visit in the summer, we are a family of five and it is really hard (for the kids) to wait 60+ mins for a ride. I use touring plans, get our fast passes efficiently and as a result we usually don’t have more than a 30 min wait for any of the rides and we have a fabulous time. Please keep us posted on the MyMagic+.
      Thanks for the great job on your site, Tom. I love reading all of your reviews & tips!

  15. Doug says:

    This is a very interesting conversation. My wife and I have been regular Disney visitors from Canada since 2006 (sometimes with the kids, sometimes not.. :)) I would put us in the category of planners, but not quite OCD (well, maybe me..lol). When I heard about reserving fastpasses, my first thought was, ‘well, I guess there are going to be some attractions that we’ll be striking from the list’. It sounds like a lot of people have reservations (no pun intended) about this latest innovation, and it does seem more for Disney’s benefit than ours, despite what they would have us believe. I hope I’m wrong, but I’ll be booking our next trip with some trepidation of how our vacation will go. One thing I’ve always done when we’re in any of the parks is to ask myself, ‘is this what Walt envisioned’? In most cases, the answer is a resounding, YES, but I’m not sure he would have used this technology in this way. Of course, I didn’t know the man, but I think he would have been adamant that it had to be primarily for the guest (young, old, tech-savvy or not). Cheers, everyone!

  16. Ann R says:

    I’m curious how the FP+ will affect attraction access for disabled guests that Disney issues the courtesy access cards to. Currently, the card holder shows the card to the FP entrance cast member and the card holder and their party enters the attraction via the FP line. I’m a disabled Florida resident AP, and this may make a huge change in how often I visit. Is any information available?

  17. Martin Jones says:

    The main benefit to Disney is simple in my opinion – CRM. CRM stands for Customer Relationship Management, a system in which youre already playing an unsuspecting part in if you have Facebook or store loyalty cards or clubcards. It allows Disney to track your consumer habits, find out what you like/dont like what makes you tick and then tailor their marketing and advertising to you specifically.

    It will allow their operations, especially their marketing to become hugely more efficient and targeted. Also, externally It makes advertising with Disney a hugely more attractive prospect as Disney can not only sell organisations a captive audience but can also sell them the ability to reach the demographic (age, sex, culture, behavioural pattern) that they really want to reach rather than just blanket advertising.

    As for the benefits for consumers/park guests, as you say, the long term revenue for Disney will be huge. Imagine a world where you can largely understand the behaviour of the guests, which rides they will go on, where they will spend their money before they even enter the parks? Thats what Disney will be able to do now long-term, and for consumers this means a better run park with more profits, better attractions and facilities and offers that will really benefit them.

    This isnt, however, very good if you really value your privacy or think that Disney is part of the Illuminati!!

    Fascinating times ahead for Disney!

  18. Jeff Marshall says:

    I hope it is up and running by the time my family goes in March!

  19. Veronica says:

    WDW has thousands of people. I think it’s brilliant to be able to track crowds in the park to better attend guests. Fastpass upgrade is also awesome. You can plan your day ahead instead of having to wait around to use your Fastpass or ended up not using it because your on the other side of the park.

    Never understood why people can be so negative regarding Disney. Let the experts do what they do best. They spend big because they have the assets. Plus, investing in technology is the best bet for the future. I’m sure they will find away to workout the details in a classy manner. ;-)

  20. Kevin says:

    Late to this post – but a question: Do we know if Fastpass+ replacing or just supplementing regulat Fastpass? I have some friends going down at the end of May and they (and I) are uncertain.

    Even at non-busy times, I typically pull from than the 2 fastpasses (for big rides) allotted by this system so I’ dhope it’s a supplement. But probably not all guests use FP right now and if everyone is picking 2 before they leave home in the future then the total # of FP divided by the number of people in the park might dictate that there is no more walk-up.

  21. Nate says:

    Two questions…1) Does using FastPass+ mean that you can’t use regular paper ticket FastPasses ever? In your article, you said, “…guests who parkhop will essentially be doing their non-FASTPASS+ park entirely via standby. Guests utilizing FASTPASS+ will not be eligible for paper FASTPASSes.”

    I know that sounds straightforward, but it’s also very vexing to me in that it doesn’t make a lot of sense to do the vast majority of attractions via standby just for the convenience getting “advance” FastPasses for 3 rides.

    2) If you don’t have a smartphone, but opt to use the MyMagic+ wristbands, how do you know what time to return to the ride? I assume there will be a readout on display at the FastPass kiosk, but obviously, that is not transportable like the paper ticket is and I assume with everything else on people’s minds, a lot of people will forget the exact time slot. Does this mean that you’ll have to write it down somewhere? If so, that doesn’t sound like much of an upgrade. Or…will you be able to swipe your wristband under an RFID reader and it’ll remind you of your time slot?

    • Lorin says:

      You cannot get traditional fast passes anymore. There are FP kiosks with humans with I pads – you get one choice on the 1 tiered rides – the good ones and 2 on the 2 tiered. It sucks.

  22. Holly says:

    Love the blog! Growing up my family was all about Disney. We went many times, the most when I was a teenager (I think 5 times in 3 years). This was in the early 2000′s and we loved having my Dad run around the park collecting fastpasses for all of us. My husband had a conference in Orlando in 2010 so I went along and we stayed a few extra days so we could experience Disney as adults. I was a little shocked at how downhill I thought the fastpass system had gone. I wanted to ride Peter Pan, one of my all time faves since childhood, and we waited for over an hour, not just in line, but in the same spot because the standby line DID NOT MOVE FOR ONE HOUR! I’ve heard since that Disney has changed it’s rules regarding fastpass and is stricter about returning times. So I was optimistic about the new FastPass+. But the more I hear the more nervous I get. I’m planning our first trip as a family for September 2014. I’m super excited for my son to experience that Disney Magic that only a 3 year old can experience. But I am confident My Magic+ will be fully rolled out by then. I’m a little nervous to be honest. With a toddler, a Disney trip is all about spontaneity, letting him lead the way. Do you think Disney, or any or the numerous blog sites (maybe touring plans, hint, hint) will offer suggestions on how to best utilize the Fastpass+ and numerous other offerings from My Magic+?

    • Valerie says:

      I totally agree that waiting in the same spot for an hour for Peter Pan is ridiculous, however, that ride is ALWAYS a long wait. I haven’t quite figured out why since it’s a continuously moving ride…but It’s always a long wait. I waited once for 45 minutes at 1:30am during EMH…and I said never again! Either you get a fastpass for that one or just wait until the standby time sign says 20 minutes and then maybe you’ll get out of there under 30 min. The only good thing is that it’s a little bit less crowded as of recently because of New Fantasyland, and I expect when Snow White’s mine car ride opens it will help even more to decrease the crowds at Peter Pan.

  23. Lisa says:

    From what I understand, MyMagic+ will only be available at WDW. Do you know if they plan to expand it into other parks and what that cost might be? I foresee the cost of Disney entertainment to increase world-wide to cover this expense, not just park tickets…

  24. Steph says:

    when the magic band is officially available to everyone, how will you be able to decide the colors of the band in advance for your entire party to avoid the rather dull “iconic gray?” Do you think it will be right in the app or on the website or will you have to go through a travel agent? And with the band being tested now, when do you think it will be officially available for everyone? My family is going in late December-do you think it will available then?

  25. peggy says:

    I still find it all confusing. And what if you have someone with special needs in your group? Doesn’t this throw the whole ‘fast pass+’ off?

    Making a ‘reservation’ two months in advance is great in theory. Being an ‘oldster’–I know that bumps happen along on the road in life. Lots of planning changes/things can happen in two months. If you need/have to make changes—and you can’t get a new FP time—you’re out of luck like the casual visitor, right??

  26. cwilfAZ says:

    I can’t wait for this to be available to everyone! I love that you won’t have to carry park tickets, FASTPASS repository, PhotoPass, room charge card, and room key. Very excited and hope we can use it for our trip in December!

    What I want to know is WHY? have they not updated Disneyland at all? I mean, it’s not even like WDW is currently. I grew up on WDW and my husband on west coast grew up with Disneyland. Every time we go to Disneyland it is frustrating and confusing…nothing like the WORLD!!

    Just recently found your blog, love it!

    • Tom Bricker says:

      The plan is to roll it out to Disneyland eventually, but I’m not sure how well it would go over with the large local fanbase there (which I believe is also Disney’s concern). I personally have no interest in this, and I’d imagine most regulars share a similar view.

  27. Ivette says:

    If I booking my reservation for December 23, I receive the Magic band by mail? Automatically. ( sorry for my english I’m a spanish speaker)

  28. Alyssa says:

    I think this was a great write-up on the NextGen system, certainly the best I’ve read on it so far. Right now, my thoughts on this have been pretty mixed. While I’m as wary as the next person about Disney potentially knowing where I am in the park at any given time, it has upsides too. As someone who was part of a family who temporarily lost a child once at Disney (my little brother wandered off at Typhoon Lagoon back in 2001) this could potentially ease a lot of parents’ minds. And admittedly, I think that the possibility of characters and interactive queue elements knowing your name and stuff is really cool; like ET at Universal Studios except hopefully WAY better (ET always butchers my name, so that part kind of sucks).

    To be honest, though there are a few good reasons to use it, I can’t see myself doing so on my next trip – whenever that might be. I love the spontaneity that comes with a Disney trip for me and my friends/family. While dinner reservations are great, I don’t think I’d want to reserve my FastPasses in advance. Though the thought of finally getting to ride Toy Story Mania is tempting… lol I really don’t even use FastPasses that much because I like to go through the full queue, I don’t feel like you get the complete experience using FastPass.

    • Alyssa says:

      Oh, and on the bracelet thing, I’m wondering what they’re made of and if they’re removable of not. Gotta say, on my last trip we stayed at the Nickelodeon Hotel for a few days and had to wear bracelets to be able to use the pools and stuff. Those were terribly uncomfortable and not meant to be reusable.

      • Tom Bricker says:

        They are removable. To me, they pretty much look like a thicker “Livestrong” bracelet.

      • Suzanne Wade says:

        Just back from a week of using FastPass+, and pleasantly surprised. I have a very low tolerance for things around my wrist in high heat and humidity, which is inevitable in an August Disney vacation! I’ve killed more watches than I can count because I take them off and stick them in my pockets. So I really thought I’d hate the new Fastpass bracelet. But it was surprisingly comfortable, and very convenient. I loved not having to find a place to put my room key when I was at the pool! It is easy to remove, but not easy to lose, and doesn’t make your wrist sweaty. I’m amazed.

  29. Becky KIein says:

    I’m a bit confused… will the Magic Bands be available for all Disney guests? or are they only for annual pass holders?

  30. Brent says:

    I’m out I you can’t get paper tix. It’s bad enough when you have to show up on the WINDOW. Bring back the good old days when you could spend the first half of the day horsing fast passes and the second half riding rides like a maniac!!!

  31. Judith Mardula says:

    I am wondering, since the bracelets can contain personal information, and can be used to track your movements through the parks, can they be used to find lost parents so that they could be called to be reunited with their children?

    • Tom Bricker says:

      There have been rumblings of that, but no confirmation of it yet. My assumption is that this will be a feature, but not a heavily publicized one. On the one hand, it’ll be a great tool when necessary, on the other hand, it’s a reminder that Big Brother is watching.

  32. LMG says:

    We are planning a trip for 2014 and will be buying our tickets through Shades of Green. Does anyone know if well be able to get fast pass plus with these tickets? Thanks

    • Tom Bricker says:

      Assuming the system is live at that point, you will. The mechanics of how it will work are unknown, but all tickets purchased through authorized sources will be eligible for FastPass+.

  33. Karin Johnson says:

    Maybe I should be more trusting of Disney, but I am not happy about any of this. It seems like a big poke in the eye to their regular visitors who have been using the current FP system to their advantage. I just don’t see the payoff for the average guest to having 3 fastpasses that they have the schedule months in advance of their trip, especially when they are adding FPs to rides that don’t need them and other acitivites like fireworks and characters, just so they can say they have enough to choose from. I use multiple FPs for the same headliner attractions in a given day. This will be impossible. I’m happy to get to the park by rope drop and use a good Touring Plan, but it sounds like whatever steps I take the trips will never be the same. We are torn between traveling in December this year or next year. I would love to avoid the full rollout if possible. Tough to decide….

    Thanks for the great report on all this, Tom. Always love your website.

  34. Christy says:

    I just wanted to comment on your mention of FASTPASS windows and my personal experiences at WDW and Disneyland Resort.

    I live in CA and frequent the parks here. In all of my visits since FP was released, I have worried about the times listed on my tickets. If we got held up in a show, dining or on another ride, they would honor our FPs anytime that day after the window. This is true for every ride in both CA parks without exception.

    We just returned from our honeymoon at WDW and I was shocked when a cast member said that we could not ride after our window. She clearly saw the shock in my face and gave us FP alternatives so we could ride anyway.

    I am curious why this is the case. Perhaps there are more loyal fans who really use the FP system at WDW than DL? What are your thoughts?

  35. maria perez says:

    I would love to se You and Sarah on a reality show in TLC or something… haha, love your blog! HI, from MEXICO!!

  36. Elizabeth says:

    We are going for our Honeymoon in October, and I’m not sure how I feel about all these changes. I’m more than willing to try out new technology, but my main concern is about the bracelet. If all your information is included on it,including the option to buy items from it, I’m worried about it falling off or someone being able to snatch it off. I have not seen the bracelets – I know you mentioned they are like the livestrong one, does that mean they are more fitted and can’t really fall of?

  37. KARENA DIXON says:

    This has been one of the most fascinating conversations I’ve read on Disney World in a long time. We own a technology company and employed a senior engineer from Disney who spent the last 30 yrs working with their upgrades in technology. He often talked about this new experience in a mixed way. There are parts of it that I don’t mind as I am very active with social media and like the covenineces of technology. However, as a mom who’s been to Disney hundreds of times (grew up a little over an hour away) my kids have higher expectations and demands for their visit. Lack of patience and the need to always be connected is, I fear, robbing them of the true magic we experienced growning up. Quality time with the ones your with, meeting new people, conversing with cast members. Just being in the moment and absorbing the magical atmosphere around them. We rarely use FastPass. I’d rather skip a ride than be on the other side of the park when our time comes around.

    I also think all these issues discussed in the comments are weighing on the cast members. Or maybe it’s a breakdown in their training. We huddled under a cabana for about 45 mins in Typhoon Lagoon last weekend with some lifegurads. It was an awful experience. One of them rattled on the entire time abotu how awful some of the other lifegurads were then went on an on about some of his interections with guests. he wasn’t being quiet about it. He mentioned how he couldn’t believe these cast members passed some test adn they weren’t fit to wear the uniform. I wanted to turn around and kindly tell him that Walt would roll in his grave if he heard the way he was talking and in front of guests.

    Times are changing and, unfortunately, there’s no stopping it. As for our family, we will stick to ejoying the resorts only in the busy season and pull the kids out of school in off season to enjoy the parks.

  38. Beth says:

    Hi, All- I just received an Overnight Express envelope from Disney announcing that we have been selected for MyMagic+ for our upcoming WDW visit. I thought I’d share the terms that are outlined on the paper they sent- It states that we will have the opportunity to “make multiple FastPass+ selections for select attractions and shows in one Park per day, for each day [we] have a valid Theme Park ticket.” Once I accessed my new account, I was able to book 3 FastPasses per day, per park, and was even given a bonus 4th pass on most days. Over the course of our 5 day visit, I was able to book all the marquee attractions as well as preferential viewing areas for all the different firework shows and parades we wanted to see and for the times we wanted to see them. They even come up with 3 or 4 itineraries for you to optimize the timing of your selections. I have to say, on paper, this is pretty brilliant and the equivalent of a highly addictive drug for an OCD planner such as myself. :) We will see how it rolls out in reality!

    • Tom Bricker says:

      You’ll have to report back on your experience. So far, initial testing has been going really, really well. Of course, during this test phase, only select guests are using the system, so there is no “competition” for good slots (imagine how easy it would be to make ADRs for Be Our Guest and Chef Mickey’s if only 1% of guests were allowed to call). Guests in the test also have had access to the old system, essentially allowing them to double up on FastPasses.

      It will be interesting to see how the test scales from less than 1% of guests using it to the majority using it. I do think Disney has ironed some of the kinks out of it, so hopefully it works well!

      • Beth says:

        Hi, Tom!

        I will be sure to report back, and I’ll try to “work” the system and double up on FP’s to see what happens.

        We did have a glitch in the assigning of bands- something that the technical services agent said he had never see happen before and couldn’t fix on his end. Basically my husband was assigned 2 bands instead of one for each of us, so he is listed with 2x’s the FP’s. According to Disney, this can only be fixed by hotel personnel at check in, as they have different access to the system, but they’ve promised it won’t cause any issues. They did mention that they couldn’t cancel the FP’s and reissue the same times, as things had already booked up, and this was less than 24 hours after initial issue. I guess when you are dealing with number of Disney proportions, even 1% can jam a queue!! If there is anything you’d like me to specifically try out with the bands (must be legal in at least 18 states) let me know. :)

    • John C. says:

      Beth, I’m interested in when your date of arrival is. We’re not arriving until early December, so I’d like to determine when to expect the package if we were selected.
      Hopefully, by then it won’t be a test and all resort guests can participate!

      • Beth says:

        Hi, John-

        We are going the first week of August, and I received the overnight package on July 22nd. Interestingly enough, the package came right after a really phenomenal phone interaction with a guest services agent that was helping me secure dining reservations. She was tremendously informative and helpful, and we ended up chatting about our respective childhood experiences in the parks. I complimented her on “embodying Disney” and for providing exactly the kind of service we associate with the company. I took a survey about the call afterwards, and….poof- the envelope arrived shortly thereafter. I had made calls to our hotel weeks prior asking about FastPass+ and was told they had no info about it. This makes me wonder how much leeway Disney employees have to randomly “perc” guests with this service. The bands themselves are pretty cool- they came in a completely themed box personalized with our names on them. :)

  39. John C. says:

    Wow! it came the last minute ! Actually on hold with Disney reservations, as I write this, to try to take advantage of 30% off room discount. I’ll try to be super nice and take the survey after the call.Once again, by December maybe every resort guest will get it. Thanks again for the info.

  40. Nate says:

    I’m heading to the World on September 6th and I just received an invite to be a tester last night. I am super excited!

    Beth, I only checked out the page to sign up for FastPass+ real quick, but I didn’t see any place to signh up for preferential viewing areas for fireworks and parades. Is this on one of the later pages?

  41. Kevin says:

    We just returned from a week long trip using the Magic Bands. As a general comment, it made it easy to get in your room and pay for quick items. We had a couple of problems with our fast passes disappearing, but guest services quickly remedied the situation. If your a park hopper like us, then the bands are not a good idea. We are hoping Disney changes the system to allow multiple park fast passes. After a lengthy conversation with a Disney rep today, he mentioned that a great number of people buy hopper tickets and that a change to the current system should happen so as to accommodate “hoppers”. He said he can’t say for sure on that because the testing is still in progress. I let him know that we would not return if the system stays “as is”. We love Disney but traveling from Texas is expensive and we want to do Disney our way!! So, we sit and wait for the results. Normally I would have already started the booking process, but not until they “fix” it.

    • Nate says:

      Kevin, I believe that you can opt out of the FastPass+ system. You’d still use the Magic Bands instead of getting a paper ticket, but you’ll have to physically go to the kiosks in front of the rides just like you do now. However, you won’t be limited to only three FastPasses.

      When you tested the system last week, it sounds like you were only allowed the three FastPass+’s a day. Is this correct? I thought I had read that during the test phase, the testers would still be allowed to get the paper tickets as they would still need to be available for the non-testing guests.

      • Tom Bricker says:

        Nate – I believe you’re correct on all accounts. There is a lot of speculation that paper FastPasses will be gradually phased out over time. I don’t believe this has been confirmed, but it wouldn’t surprise me at all.

      • Kevin says:

        Nate, we could use our physical room key along with selecting our passes online. it made it great for this trip! My understanding is that was only a temporary thing until testing is complete and the Fastpass+ is rolled out. I heard multiple times from guests that the ticket system would be phased out, but who knows for sure at this point.

    • Tom Bricker says:

      Very interesting, Kevin. There have been a lot of reports like yours that testing has been very buggy and constraining. It will be interesting to see how, if at all, this system goes over. Thanks for posting your experience!

      • Kevin says:

        You’re welcome! I hope the future still allows for us to enjoy the hopper pass and the Fastpass+.

  42. Beth says:

    Hi-

    We are back from our vacation and I have to say that I am HOOKED on the Fastpass+ system. We used 5 day park hopper passes, and had no issues in the parks with them whatsoever. We were at 9 and 10 capacity days and rode every ride in the park that we wanted to multiple times over the course of our stay and never waited in a line more than 5 minutes. Suffice to say that our kids are entirely spoiled at this point! The original paper Fastpass system was still operational for us (which, of course it won’t be in the future), so doubling up played a huge role in the experience. I scheduled all of our Fastpass+ selections for the afternoons, and then spent the mornings riding standby in very short lines. When the crowds hit we returned to the room and rested until the Fastpass+ selection times came around. In between the Fastpass+ selections, I walked around and got paper Fastpasses, as well. Add in to those walking on the shorter standby rides and you have one jam packed ride itinerary! When the paper system shuts down, that will be cut, of course, but for the present it was incredible. We were given 3 Fastpass+ selections plus a bonus 4th that they choose for you in the Magic Kingdom, and 3 in the other parks as a guest of a Deluxe level resort. I’ve read that the numbers of selections you can make in the future will depend on your level of accommodation. I could go on and on about the experience, but I won’t bore everyone to tears…If you have questions I will be glad to answer them!

    • Kevin says:

      It was fun getting all those extra fast passes. Did you have room keys AND park cards? The cards would work in the Fastpass machines as well, so with our online selections and 4 room keys…AND our park cards, we could rack up the passes!

      I hope they keep it this way!

      • Beth says:

        We used the bands as our room keys and for the fastpass+ selections, and then used the Key to the World cards for the paper fastpasses. It would be lovely if they did keep it that way, but doubtful! It was my most fulfilling organizational success ever. LOL!

      • Kevin says:

        I bought our Hopper passes separately from our room reservation, that’s why we had all those extra passes! I agree, it was a well organized trip because you could adjust AND pre-plan with the bands. My fingers are crossed because the whole family is looking forward to The Yacht Club next year.

  43. Larry Demars says:

    My party is in WDW from Sept 1-15. When we change hotels to Animal Kingdom Lodge on Sept 12, we will be part of Magic Band Beta testing. We have already linked to our iPhones, chosen wrist band colours, linked our annual passes and Mickey’s Not So Scary Halloween Party tickets, linked in our dining plan and meal reservations, and booked our fast passes. Very convenient.

    Issue #1: We are all wondering what the Disney execs were smoking when they decided that 3 fast passes a day would be enough.

    Issue #2: During the time when we are Magic Band beta testers we will all be limited to 3 fast passes a day while non-magic band guests, who are using paper fast passes will still have access to unlimited fast passes, which is very unfair.

    Issue #3: Disney tends to ship magic bands out to guests at home. This is very silly, since it gives guests one more thing to pack, and it would make more sense just to get them at the resort at check in. Thankfully we are Canadian (eh?), and Disney does not ship magic bands outside of the US. Still, they sent us a confusing e-mail stating that they had sent them to our home address. Since we actually leave Sept 1, had they shipped to our home they’d have arrive after we left.

    Issue #4: It took us about 2 hours and some trial and error before we accidentally realized that we can alter the times for any fast pass, but in order to do so, we first had to accept the fast pass times as offered, and then we could go back and change them. on the plus side, the system knew our reservations and alerted us to any conflicts.

    We will add more comments after we get back.

    Larry

    • Kevin says:

      Larry,

      You will still be able to get paper fast passes while the testing is going on. Be sure to get room key cards. You can book your Fastpass+ online and when you get to the park, go to the machines with your room key cards and load up! Again, just be sure when you check in, they give you room key cards. Also, if you have hard cards for entry into the park, they work in the fast pass ticket machine as well. :)

      Yes, you are correct, three at one park only per day on your magic band. This is what keeps me from booking our next trip. There is no evidence or information that says the magic bands are NOT the future and the paper machines may be going away.

      This trip for you should be awesome!

    • Beth says:

      For park hopping (and even when you are not), utilize those Extra Magic Hours (especially in the morning!) and take advantage of short (or non-existent) wait times during those hours. Let’s say they have EMH at Magic Kingdom in the morning, but you want to go to Epcot and see Illuminations in the evening. Fastpass+ your Epcot selections for the late afternoon/evening, and even book preferential standing room for the fireworks, if you want. Head to Magic Kingdom in the morning and ride everything you want before the crowds. You can even grab a paper Fastpass or two to get on the Mountain rides without waiting mid-morning. Head back to your hotel around noon and relax, heading into Epcot in the afternoon. Grab some more paper Fastpasses when you get there, so they are staggered around your Fastpass+ selections. The result is maximum ride time with minimum waiting! It takes some planning, but strategizing around those EMH works wonders. Also, be sure to check crowd calendars to see what the projected park outlooks are for your trip dates.

      Keep in mind that paper Fastpasses are not unlimited to other guests- once you get one, you cannot get another one until you are within that pass’ ride time, or 2 hours after you got it. So, non-magic+ folks are not racking up benefits that you yourself won’t be entitled to, and you get all of those PLUS your Fastpass+ selections!

      Good Luck!

      • Tom Bricker says:

        That’s what I was thinking. I think it would be advantageous for people who park hop, especially those who like popular attractions like Soarin’ and Toy Story Mania that run out of FastPasses.

      • Larry says:

        Actually, my party will be in a good position to test that theory. For Sept 1-7 we will be on paper fast passes, then after a 4 day cruise on the Dream, we’re coming back Sept 12-14 for 3 days beta testing magic+. I’ll have some direct comparisons when I get back.

        Cheers
        Larry

  44. Kevin says:

    I agree Tom, it would be. Oh, and it was on our trip a week ago. I’m just fearful that the paper machines are going away and the Fastpass+ system will roll out as is…..that scares me. We are considering becoming DVC members, but only if we can enjoy the hopper option with fast pass capability. O

  45. Kevin says:

    I agree Tom, it would be. Oh, and it was on our trip a week ago. I’m just fearful that the paper machines are going away and the Fastpass+ system will roll out as is…..that scares me. We are considering becoming DVC members, but only if we can enjoy the hopper option with fast pass capability. If they roll it out as is and eliminate the machines, my shopping expenses will go WAAAYYYY down because we will be locked into 60-80 minute waits on Stand-by. I know Disney wont like that part, that’s why they rolled out fast passes. Seems counter productive doesn’t it?!

  46. Kristina Heaton says:

    I got my Magic Bands in the mail a couple days ago for my trip coming up in a week and a half. I logged onto the My Disney Experience site to look into selecting fast pass+ selections and I was disappointed (already) at how un-flexible the time slot combinations are. For example- I selected 3 attractions in magic kingdom, went to the next page of the site and if auto populated me with 3 different options of combinations of times to ride those rides… Unfortunately all the times they gave me for the rides were all in the PM… I had no option to say I’d rather have am… Probably because AM slots are no longer available… This worries me, if it isnt even rolled out to the public yet and you cant get a fast pass befor 2pm for a ride, is it going to be like ADRs? I like to plan, but give us a LITTLE spontinaety! this is not conducive to park hopping either.

    • Brooke says:

      Have you tried accepting the PM slots it offers and then going back to adjust them? I did that for my trip next week, and it worked pretty well.

      • Larry says:

        As the post I just left indicates, we were able to change all of our time slots into ones better suited for us. Disney is just trying to group your selections into what it supposes are popular choices for organization of your
        rides.

        Larry

  47. Larry says:

    In a few days, Sept 1, my party of 6 leaves for WDW. We are spending 7 days at Boardwalk Villas, then going on a 4 day cruise on the Dream, then returning to Jambo House on the 12th, where we will be a part of the magic+ beta testing. Thus we will be able to compare both systems when we get back on the 15th.

    For now, we have customized our magic bands, linked all of our dining reservations, park tickets, annual passes, dining plan, and even Mickey’s Not So Scary Halloween Party. We have also booked fast passes already for the 3 days we’ll be in the magic+ system.

    There was a bit of a snafu when we feared they would ship our magic bands to our home in Canada while we were already in WDW, but that seems resolved and magic bands, perhaps a whole new set, are en route to Jambo House.

    One downer for us, or at least me, is the reduction to 3 fast passes a day, while I usually go through 8-12 a day of the paper versions.

    Hot tip: You can customize your fast passes to nearly any time of day you want. Just agree to one of the options you are given, even if you don’t like the times, and then you can modify them to any time you like, I assume provided those times are still available.

    Which leads to downer #2. Planning your fast passes in advance of your trip, which necessitates what parks you’ll be in when, kinda of takes that spark of spontaneity out of Disney Parks.

    Cheers, and more on the 15th,
    Larry

    • DizLuvr says:

      Downer number 1: you would have to be in the parks for 8-12 hours a day to use that many fastpasses and to get that many in the first place means park attendance was low and so you have to ask yourself, how many fastpasses did you use for rides that had less than a 20 minute wait time?

      Downer number 2: Planning in advance is not a necessity. It’s no different than going up to a machine, sticking your ticket in and it spitting out a time that you didn’t choose. For example, it spits out “Space Mountain Fast Pass: Return to redeem between 7:35pm and 8:35pm” but I have reservations at Crystal Palace at 7:00pm I either have to sacrifice my reservation or my fastpass. NOW I can say, hold up, I have reservations, I want a fastpass that won’t overlap my dinner…maybe something around 5:30pm would be good. Voila, 5:30pm to 6:30pm it is. Yes it is subject to availability but unlike the old system where everyone got the same time until it ran out, now people are picking their times which logically dictates that you have a MUCH better chance at getting a time frame that works with what you want to do that day…and worst case scenario, you can always change that fastpass attraction and/or time later.

      I think FastPass+ makes spontaneity easier because you may have a fastpass for big thunder mountain and walk by Buzz Lightyear Space Ranger Spin with 75 minute wait time and say I want to do that! Go into your app or stop by the kiosks by Stitch’s Great Escape and change your fastpass to Buzz Lightyear and see what the next available time is, most likely you’ll find that you can get a time slot that just started or will be starting in just a few minutes!

  48. Natalie says:

    Hey Tom!
    So we are going to WDW in October with 4 families! That is 17 people! We have been invited to try the BANDS. I went into the website to add the fast passes for our group. It was not an easy task. First of all, I was having a hard time linking the families together. If I got connection with one, then I wouldn’t be able to add their children and so on….I ended up calling Disney and they said for one family to pick all the fast passes and then have each family call Disney and have them copy that one families itinerary. Ugh..anyway, that was the easy part. Having to pick your fast passes in advance sort of means you need to know exactly what your schedule is going to be for that day. Making sure you don’t overlap a fastpass with a scheduled dinner or scheduled show is sort of hard too. I did use the LINES app and that helped a whole bunch! I don’t think I could have done it with out it! I have never been to Disney but I feel I am somewhat of an expert after all this! I know the parks so well now:)
    I also want to know…once you use your fastpass can you get another one? I don’t see how they can get away with only 3? My friends who have gone say that they have used 5/6 a day???

    • DizLuvr says:

      I’m not Tom, but I’m hoping that by answering some of your questions that I can help other families that may stumble across your post.

      First off, the My Disney Experience (MDE) App is still in it’s testing phase and has some things that can be bettered, in fact there should be an update coming out in the next few weeks to help correct some of the issues guests have been having and also simplifying/making it more user friendly.

      Also, you really don’t have to schedule your fastpasses out in advance. If a cast member encouraged you to do so, well, that was that cast member and to be honest, most resort cast members really don’t understand how the program works. I’ve been testing it for the past three months and have real experience with it. Advance scheduling is recommended to guarantee you get the times and fastpasses you want if you know what your plan is (this is a benefit for those guests that schedule their whole vacation out minute by minute days, weeks, or even months in advance)…I am not a planner though. I go with the flow and have RARELY had a problem getting a fastpass I wanted for when I wanted it even though it was the day of, obviously (just like the old paper tickets) it’s first come, first served so once you know where you’re going that day, go ahead and schedule you some fastpasses.

      Okay, so your friends used 5 or 6 fastpasses in a day, the question is, were they really necessary? Most people would grab a fastpass for a ride and then get there to find it is only a 15 minute wait (which fastpass isn’t going to be much faster than that). A guest who took the time to get a paper fastpass would go ahead and use it only to find out it would have been the same wait had they gone standby. I can say this because I’ve been doing that exact thing for years. What it boils down to is that if you are able to get 5 or 6 passes in a day (remember you can only get 1 per ticket per hour and only after the last pass has expired it’s time slot) which means there had to have been fastpasses available all day for all hours…either they got REALLY lucky or the park attendance wasn’t really validating a need for ALL of those fast passes.

      After using the FastPass+ system, I’ve learned that I don’t really ever use more than a couple fastpasses in a day when I’m trying to conserve my limit of 3 for when I really need them. My rule is if the standby line is less than 20 mins, go standby and save my fastpass+ for a different attraction. I often find I don’t even end up using my third fastpass+ for the day because it isn’t needed (unless it is peak season)

      I hope this helps!

  49. Kerry W says:

    We are headed to Disney World next week with my inlaws (Sept 6-12), and we are testing the magic bands. It has been a lot of work getting our reservations linked with my inlaws, and making fast pass selections. I did it all once, and the then went back a week later and realized that they had added more Fastpass + options to choose from. So I rearranged everything all over again. It takes time to make selections, pick time slots, and then adjust it to you own schedule (like scheduling around ADR’s, kid afternoon pool time, etc). And since we are doing park hoppers, and spending most mornings in one park, and evenings in another, I had to decide which park to use our Fastpass + selections for. I like planning, and details, but it has been a bit much even for me! I like the flexibility of the paper Fastpasses, where I can use them if and when I want to. And because this is still in the testing phase, not all of attractions are available for Fastpass + that will probably be available later (spots for fireworks, shows, etc). I do like the idea of not having to carry around KTTWvcards, paper fast passes, etc, and being able to use band as room key, and to pay for meals, etc. I am hoping that we can still use the paper Fastpasses on this trip, even though I know that won’t be available probably on future trips.

  50. Tracy says:

    So…we will be first time visitors to Disney World in February 2014. While I feel generally well prepared (on resort hotel location, ADRs all planned, etc.), I’m still a bit baffled about Fastpass+ and Annual passes. Since my kids are young, I anticipate DW being a big hit and going back regularly. I’d like to by an AP and activate it…when I arrive in Feb. But how would I plan any FastPass+ activities? Right now it seems I can’t, and Disney is pushing me to just buy a 6 day ticket instead. Doesn’t seem very smart to me! Is there a fix for this coming? Do they realize this is a problem for the first year anyone signs up for an Annual Pass?

    • Tom Bricker says:

      It simply hasn’t been rolled out for AP holders yet. If you book a Disney hotel, there’s a good chance you’ll be offered it through that reservation, though. Remember, this is all still in the testing phase.

    • Tammy says:

      We had this same concern. Even if you are staying on WDW property you have to have an active pass. If you only have a voucher for an AP or if you intend to purchase your AP at the time of arrival then you can’t make any fastpass+ selections until after you get to the park and activate the pass. That means you can’t take advantage of early window for booking fastpass selections. While this is in beta testing it shouldn’t be a problem as there are so few users & fastpass selections should be abundant. That won’t be the case once this rolls out to everyone and may change how people choose their park passes if they don’t find a fix for it. The restriction of needing active passes to make fastpass selections only makes sense or people would bog down the system on a whim that they might go to WDW and then never go & never cancel their fastpass selections.

  51. Beth says:

    Will end of year (2013) check in at the Disney resorts be much more time consuming because of Magic+ set up and interactions?

  52. Beth says:

    For those of us that have end of year vacations booked, do you think Disney will give us time to do advanced on line Magic+ Theme Park choices? Or will they just institute the new system and require smart phone arrangements? Any thoughts on when Magic+ will hit the ground running? Thanks!

  53. Kerry W says:

    Just got back from Disney World, and we used the new magic bands. Overall, I would say it was a positive experience. The fact that they are your room key, your park entry key, your Fastpasses, and your dining plan payment really streamlines everything – less to keep up with and carry with you – easier with kids – they can open the room when your arms are full of towels from the trip to the pool! And kids loved being able to scan their own wristband to get into park and onto Fastpass rides. Since we went at a low crowd time of year, we didn’t use all of our Fastpass+ reservations each day, an had a couple of mixups, when I was trying to change our choices at the last minute. And the app is very slow! So trying to pull up the info for our Fastpasses of change our selections was very time consuming and sometimes frustrating. I can tell they still need to work some of the bugs out of the system. But overall, I would say it worked well, but just be prepared to have a very scheduled trip!

  54. Chris says:

    I wouldn’t be surprised if these bracelets have a GPS in them so Disney can track the flow of traffic at each park. If everyone at MK are heading right when they enter the park maybe drop a character on the left side to even the flow.

    • Aimee says:

      As somebody who has inside information, I can confirm to you that they do. They will know when you are in a restaurant, using the bathroom, on a bus, in your room, etc. They also store your name, address, credit card information, what you purchase, etc.

      • DizLuvr says:

        This is grossly false. These magicbands have an RFID chip that is all. There is no GPS tracking device, there is no credit card information stored, there is no personal information that you couldn’t go into My Disney Experience and change or delete, for example your name. If I want my name to be Daisy Duck, it will show up as Daisy Duck in their system. Simply put, the RFID chip that is read links to a profile number which is linked to a My Disney Experience profile stored in a secure internal network which is programmed by you as the guest. Here’s how it works:

        There are two parts to this system…
        1)MagicBand RFID Chip (ie. Chip #1234)
        2)Your Profile through My Disney Experience(MDE)(which has a number that can only be accessed through secure Disney network channels ie Profile #5678)

        Until you choose to do so, your MagicBand (Chip #1234) and MDE Profile (Profile #5678) are two completely separate entities.

        What is on your MDE Profile?
        *Your Park Admission Ticket Number and Fingerprint Profile
        *Your name, as entered by you (the guest)
        *Your Room Key (which has an RFID chip)
        *Your Itinerary (optional)

        How does it work with my magicband?
        *Accessing your room: Tapping your magicband to the mickey logo on your door activates the RFID reader which tells the computer linked to a secure internal network to search for your profile linked to that magicband (chip #1234), in nanoseconds it responds with a yes/no. If yes, it will then check for a MDE profile number attached to your MagicBand. In this example we will use profile #5678. Once a MDE profile is located, it will use a secure Disney network to access the mainframe database that your MDE profile information is stored, in this case it is looking for your roomkey access code (the RFID chip number of your RoomKey) and grants your access.
        *Making Purchases: Your credit card is NEVER attached to your magicband. By tapping your magicband to the mickey logo on an enabled credit/debit pad it will search for your profile as explained above but this time it is looking for your roomkey. Attached to your roomkey profile will be a yes/no response for the purchasing option. If it is returned as a yes response, it will then require you to enter the pin that only the owner of the profile will know. This DOES NOT Charge a credit card on file! Your resort profile is SEPARATE from your MDE profile. Instead it sends a dollar amount to your profile that will be listed in your incidentals of your room (which populates from your roomkey information) upon checking out, at which time you can even opt to change how you will pay for your incidentals (you are not REQUIRED to use the card on file, that is just in case you leave without paying for something owed)By the way, you have been able to use this same technology with your Disney Resort RoomKey for several years now, way before MagicBands were even conceived. The tool has changed, the technology hasn’t. Also, you can opt out of this option as you have always been able to do. NOTE: Receipts of transactions maybe kept on file for purchases made with MagicBands since it may be requested at checkout when paying for incidentals charged to the room. The receipt number is kept, all items purchased have always been tracked using a separate logistics system and while they can pull up your transactions by the magic band used, it is no different than tracking your purchases based on the roomkey or credit card used.
        *For park access: Just like everything else, once you touch your magic band to the mickey logo on the pedestal, it pulls the park ticket and fingerprint profile from MDE through the secure internal network.
        *For FastPass+: Once again, once you touch your magic band to the mickey logo on the pedestal, it pulls the fastpass+ ticket from MDE through the secure internal network.

        So to answer the question, “what is stored on your MagicBand?” Your MDE Profile Number. If anyone tried to access your information, they would only find your profile number. Not the information LINKED to your profile. Just simply your profile number.

        And yes, you can make an itinerary as well as reservations on MDE which that information can be viewed and used as demographic/logistics information only to help Disney understand it’s habits and needs of it’s guests (no different than any rewards card used by department and grocery stores…heck even Starbucks!) however this is information that you have to WILLINGLY choose to input into MDE, you are not tracked by GPS. You can choose to make your reservations by phone without releasing room information to the guest attendant. You can write your itinerary on paper and not use the app.

        I hope that this help clear some air about how the MagicBand works.

  55. GoldieK says:

    At WDW right now, as a day guest. FastPass+ appears to be negatively impacting FP availability for the rest of us. I am an experienced WDW visitor, and am almost shocked by how hard it is to get on rides now. I am hearing from guests and from CM’s how often the system breaks down, whether trying to use while still at home or once in park. One food cart CM told me that for her whole shift one day, MagicBands could not be read. We always use Disney gift cards while in parks (how I budget)and are often finding they cannot be read at carts and the Food & Wine festival booths this year. I am not of the techie generation, don’t need to be connected at all when I am trying to enjoy WDW. As an educator and a mom, it is making me very sad to see how many kids at WDW this week are focused on devices, whether sitting in strollers, on the monorail or walking in a theme park. There are appropriate times to use a “distractor” with a child, but that is not what I am noticing. Not at all the experience Walt hoped to provide families.

    • Alicia says:

      Just got back from Disney and Epcot and was very disappointed. We are annual passholders that do not stay at their resorts because we live close enough, so we didn’t have Magic Bands. We can usually enjoy all the rides at the park in one day, not hopping just one park per day. When we arrived at Epcot at 9:30am the FastPasses for Test Track and Soarin where already at 7:30pm. Never before have they ever been this bad. The standby wait times ranged from 70-90 minutes all day. It is hard to stand in line with a five year old for that long. I understand that the Magic Bands are still in the testing phases but it appeared that a very large percentage of the people at the parks were wearing them. It is unfair to those who don’t have the option to book FastPasses in advance. We talked to a couple of people that said they didn’t even end up going on the ride that they had booked. Disney is taking away the spontaneous day trips and wanting people to spend more money. Very disappointed with the whole thing and will probably not be buying passes again.

    • Alicia says:

      Couldn’t agree with you more. We had the same negative experience.

  56. NATALIA says:

    Hello. We just got back from WDW and it was FANTASTIC, mainly because of the My Magic+ system. We are form Spain so it’s quite a long journey and we wanted to make the most of it. Once you book a Disney Vacation Package (by the way, WDW Disney Dining Plan worths every dollar to us), My Magic+ is optional, that is, we had no invitation, we just signed up online and customized our Magic Bands (color and name printed on it)and picked them up directly in our Disney Hotel; so no worrying about the tickets before and during our stay! The band was nice and comfortable (you almost didn’t noticed it) and as you explain it worked as room key, park ticket, Fastpass+ ticket, Photopass, redeeming your dining tickets and credit card.
    I don’t agree that Fastpass+ gets spontaneity down. On the contrary, I’m a planning person (althoug in this case I did my reservation only 3weeks ahead) but waiting times is something that you can’t control in advance so we used our FastPass+ choices (3 per day and per person) for the attractions that are supposed to be busier and have no regular FastPass (Fantasmic or Enchanted Tales with Belle, for example) and regular FastPass for the others. Every time we finished a ride we checked waiting lines and return Fastpasses time for each attraction with My Disney Experience app to choose our next Fastpass or stand by line attraction between Fastpasses.
    And if waiting times were high all day (Toy Story didn’t get under 60-90 minutes) we used the app to change our Fasstpass+ initial selection. This way we didn’t have to wait more than 15-20 minutes (except from Be Our Guest Restaurant which has no FP+, but the 60minutes waiting was totally worth it)
    To me the key is that 1) Fastpass and Fastpass+ can be used simultaneosly (if not, I’d prefer Fastpass) and 2)you can change your Fasstpass+ selections online (or using the Park machines, but you need to find one first) as long as you do it before your first choice time expires. If system stays the same I’d definetely pay (well, depending on how much) for using MyMagic+. I suppose I’m one of those CASUAL guests you talk about…
    We often travel to Disneyland Paris and I was surprised that all the rides that exist in both parks (Space Mountain or Aerosmith Rollercoaster) were softer in Magic Kingdom or Hollywood Studios; which doesn´t mean worse, in fact, they were longer and visually more entertaining. Anyway, I think your site is AWESOME and I’m geting information for my Disneyland Resort visit (maybe 2015)!

    • Lauren says:

      How were you able to use Fastpass+ and the regular fastpass? Did you buy your park tickets separately when booking the vacation?

  57. Jadkdd says:

    We are experienced Disney vacation club members, and I can honestly say that we have used virtually every product or service that Disney has offered over the last 25 years. Of all the innovations which Disney has introduced, we would rate magic bands as the worst. As a businessman, I can see the logic of it: one wristband serves as room key, payment authorization, admission to the park, and, when properly linked to your account, a way to authorize fast passes. The problem is, it just hasn’t worked. We’ve had difficulty about half the time getting into the parks as the wristband and fingerprint ID did not match. We also went through a burdensome process on checking in, where the concierge attempted to match us up with fast passes for the next two days. It was a noble effort on his part, but it completely takes away the spontaneity of the vacation. We now must carefully plan and compete with others for the rides we most want to take. As one of Disney’s best customers, it’s a ridiculous way to be treated. Couple this with completely jammed Parks ( I do admit that it is Christmas time) and we find ourselves actively considering other choices for next year. Considering the Disneyland is 20 minutes from our home in California, we will be watching for the dreaded magic bands to show up there, and then we will avoid that place too.

  58. Chuck Newhouse says:

    NEW FASTPASS PLUS IS A MONSTER – This has made attending the theme parks a HORRIBLE experience for those not staying at Disney hotels. I visit the Orlando Disney parks every year during the last week of Dec. This is the last time I go to Disney. On one day at Epcot, we were only able to go on three rides in the ENTIRE day!!! The lines for Soarin and Test Trac were 3.5 hours because now Disney gives every one of their hotel guests a choice of 3 Fastpass rides per day. Imagine the thousands of hotel guests booking the rides up to 60 days early. This equals ridiculously long “Stand-by lines”!!! The regular lines are now truly standby lines as the priority is for the Fastpass holders. Prior to this horrific Fastpass Plus, everyone had an equal chance to get Fastpass tickets, and yet not everyone searched for them. Now, every single Disney hotel guest will get the passes, thus leaving the day-trippers and non-Disney hotel guests in the cold!!! There is no point in going to Disney if you are not planing on staying at their resorts—it is a waste of time and money!!! FASTPASS PLUS WILL RESULT IN DISNEY LOSING A KEY SECTOR OF PARK VISITORS — THEY WILL NOT RETURN AFTER SEEING THE SECOND-CLASS TREATMENT OF THE PUNISHINGLY LONG “STAND-BY LINES”. THIS IS A LOSER FOR DISNEY.

  59. Amy says:

    Will guests who are not staying in Disney resorts/hotels, still be eligible for Fast Pass +?

  60. DizLuvr says:

    Okay, so nothing against the blog writer but this article is extremely outdated in comparison to the actual speed that the FastPass+ and My Disney Experience programs are changing and progressing. To stay truly informed, this blog would need to be updated almost every 2 weeks. I’ve read through most of the posts here and saw trends along the lines of many other blogs. First off, the reasoning for this “NexGen” as it has been dubbed, has nothing to do with the app or trending fads of ipads or other technology devices. Disney has always been on the forefront of technology and this is just the next step in streamlining their fastpass system and becoming more efficient. The app is a tool that can be used but it is not the sole access point for setting up fastpass+ nor is it required at all, you don’t even need an internet connection to use FastPass+. The REAL reason for this change is to better the experience for ALL guests. Here is what I just posted on another blog with similar concerns…

    So, I’ve heard a lot of negative responses to this and have seen it here as well. The fact is that it is going to happen. All fastpass legacy machines are going to go away. The fuss seems silly to me because no one is looking at how the system truly works. First off, it is in a testing phase which means it is constantly being changed and get better but even as it stands, this new FastPass+ is WAY better than it used to be. I’m a Florida local and have been testing this program for the last 3 months, both using My Disney Experience as well as solely using the kiosks inside the parks for my “day of” experiences. I have only ONCE come across an attraction I wanted a fastpass for that was not available and that was Toy Story Midway Mania which was also on New Year’s Eve and I don’t bother booking in advance because I never know what park I’m going to when my family and I decide to randomly visit for an evening. So let’s look at the old system vs the new…

    LEGACY FastPass
    *No limit on how many you could get (but how many could you really get anyway? (Chances are that if you got more than 3 or 4 in a day for popular attractions, the park wasn’t probably busy enough to need all of them)
    *You were stuck with whatever time slot was available on the sign
    *If you missed your time, you lost your fastpass all together and wasted the time you waited to get a new one.
    *You couldn’t get another fastpass until your time had passed on your last fastpass (How many times did you get to the fast pass machine for a popular attraction like Toy Story Midway Mania at 10AM only to find that the earliest fastpass available was at 7pm? It happened a lot to me…this is actually because fastpasses were printed from the earliest time to the latest time moving later as each time slot before it was used up which is no longer an issue with fastpass+)
    *You couldn’t change your mind about what you wanted your fastpass for
    *You felt like you wasted your fastpass when you went to redeem it at the attraction and it had less than a 15 minute wait time when you got there (you could have just walked on and used it for something else…oh well.)

    FastPass+
    ****INCLUDED IN ALL PARK ADMISSION once it is rolled out officially to all parks. Currently available to all guests with park admission at Animal Kingdom and Magic Kingdom (No FastPass Legacy Machines are available at these parks anymore). EPCOT and Hollywood Studios have yet to go fully FastPass+ so FastPass+ is still only available to Disney Resort Guests at these two parks (Legacy FastPass machines are available at EPCOT and HS).
    *You only get 3 fastpasses for one park each day (Keep in mind it is still in the testing phase, and this may change)
    *The FastPass+ fast passes are flexible…You don’t lose it if you don’t use it. In other words, as long as you haven’t redeemed your fastpass, you can change what attraction you want to go to in the park, or change the time slot you want, or both as long as it’s still available (which I have rarely had to adjust my schedule around my fastpasses and have also rarely come across unavailable fastpasses even during the busiest days of the year … Christmas week through New Years) Meaning that it doesn’t matter if you missed your time, or decide before your time slot you want to change your attraction choice.
    *While advance booking (if you choose to do so but it is not required, nor is it a necessity by any means in my opinion) through My Disney Experience is currently only testing with Disney Resort Guests, it is intended to become available to all guests regardless of where they are staying or whether or not they are local day guests. The Kiosks are only intended as an alternative for those who don’t have smartphones and/or computers with internet connection in the long term.
    *FastPass+ offers new options for fastpass including priority seating and/or viewing at experiences like Fantasmic!, Wishes!, and even parades.
    *FastPass+ let’s you pick what times work for you and the system is smart enough to offer alternate options if a specific time requested isn’t available that is usually very comparable to your request (sometimes within a matter of just a five minutes of the time you requested)
    *No more running all over the park in a mad dash to get to the machines first. Kiosks located all over the park have access to set up fastpasses for the whole park as well as access through My Disney Experience

    Basically, FastPass+ is the future of FastPass and is still a work in progress which everyone seems to forget. Try it out, take the time to learn what you can do with it, use it to your advantage, and share your feedback with Guest Relations…good and bad. The program and infrastructure for FastPass+ and the My Disney Experience was designed with flexibility in mind so changes could be made to accommodate guest feedback. Ultimately, the way I explain FastPass+ to my family and friends that visit is that it is only as good as you make it. Disney has given us the power of choice versus making us run all over the park and forcing times on us that we had to change reservations or plans to accommodate if we wanted to use a fastpass.

  61. Fran says:

    I was in WDW just a few days ago and I really hated this new system! The bracelet was REALLY uncomfortable, and I hated how they only let you get Fastpasses for 3 rides only :( No more and no less! And also, at EPCOT they split attractions into two groups, and for the 3 fastpasses you could only choose one from group 1, and two from group 2. I was planning to get fastpass for Soarin, Mission SPACE and Test Track but both Soarin and Test Track were on group 1 so I had to choose one of them! Also, as a person who doesnt have a smartphone and didnt bring my camera to my trip (as i’ve already been to Disney more than 10 times)it was really bothering me. I literally take NOTHING with me to the parks so I had almost no was of remembering the times. When I was first getting fastpasses with the new system I asked a cast member why didnt I get a ticket with the time of return printed on it and she said that I had to check it on the Disney app on my smartphone, when I told her I do not have a smartphone she just looked really surprised and said that I would just have to try and remember it in my head… Also they screen where you choose your Fastpasses (in the kiosks)is really confusing, for example when you choose the fastpass for an attraction, instead of just telling you which times are available, you just have to configure the fastpass ALL OVER AGAIN with each time until you find one available and it’s kind of tiring. I too hated how (at least when I was these earlier this month) there were so few kiosks for this thing… there were always lines at the kiosks!

    This article was right – the element of spontaneity is totally gone. I’m a HUGE Disney fan, like I said, i’ve been there more than 10 times ever since I was only a few months old, but this new system didnt make my last trip as enjoyable as the ones before. I understand that some people like things perfectly planned but I think this is too much. For example, each and every time I have gone to WDW in the last years I have gone on the Mission SPACE ride 5 or 6 times in one day, because I could ALWAYS encounter random people just outside this ride giving out their fastpasses for who-knows-what reason (Its funny because it’s only happened to me on this ride in particular) so without plan, we just went on the ride again because a random guy wanted to give us his ticket! This and many other things were part of my Disney experience, the spontaneity, just walking around going on the rides and getting a fastpass not knowing what return time it would give you… You can imagine that i’m not a big fan of the regular Dining Plan either, I much prefer the quick-service plan and just eat whenever I want :P But at least that you can choose!

    Well I understand this comment is very subjective, and I know some people would like it better like this, planning everything, so If most people like it then its ok, i’ll just have to get used to it :) However I did try my best to express this opinion to every cast member I could, and I saw many many people who didnt like it as well, and very few who actually liked it.

    Now, if the limitation of only 3 Fastpasses per day is “supposed to make lines shorter because many people abuse the Fastpass system” (this is what a cast member told me) then it’s not working at all. The standby lines are still as fuckin’ long as they’ve always been and the shorter but still existant Fastpass lines are STILL THE SAME as always, believe me, I have JUST been there.

    ONE LAST UNREALTED THING, I really dont like how there’s wifi at the parks now. It was ok on the hotels but now EVERYONE’s just staring at their phones like zombies, makes me want to say to them “HEY, YOURE IN DISNEY WORLD, you’ll have time to stare at your phone later, just enjoy yourself now!” But oh well to each their own, they’re the ones missing out.

  62. Amy says:

    I don’t have any inside info but my understanding of these band systems is that they have less to do with tracking guests and more to do with money handling/finances. I would not be surprised to see disney parks go cashless at some point in the future. If the band is tied to a credit card or prepaid account then they can eliminate every CM whose primary function is checkout, or getting cash into the bank at the end of the day, that’s a lot of jobs/cost the parks will save. Not to mention theft protection. And all those transaction fees paid to the credit card companies. It will speed up food lines and trinket sales which should make guests happy. It’s already what cruise lines do. And if you’ve been to a great Wolfe lodge then you can see where it’s headed. They will get the kinks worked out with the value-added aspects, get guests comfortable with it and then move into the financial advantages for them. I would expect that the expense of the system will be absorbed by the projected savings after its fully implemented. These are my own guesses. After doing Great Wolfe last year I can totally see how it would be nice not to need a wallet, room key etc while inside the park. kids bands could be customized to have a spending limit or only be room key only. It would be an awesome way to locate a lost kid. They could add games that you play by swiping your band at points throughout the park. The possibilities are endless. I can’t wait to see what’s coming.

  63. Mon says:

    Hi, your blog its so awesome!! I´m planning a trip for september 2014, with my sister to take my goddaughter for this wonderful world!! she doesn´t know, its a surpise, and discover your blog give a tons of info that the past two times my sister and me visit wdw doesn´t know! but right now i have a concern, we are not staying at disney hotel, but at downtown disney hotel, what about the magic bands? it going to work for us? we can participate at this whole new project?

    Thanks!!

  64. barb says:

    Just got back from my 2nd trip in two months to Disney World. the fastpass plus is indeed 3 per day per park- not the entire stay. Loved them for visiting characters and parades and shows. We actually saw LESS of the park than we usually do- too much running from place to place for the fast pass+ times. We are annual pass holders as well as 13 year DVC members. Over the 28 years we have been going there I have seen the prices go up and up and up- but if you do it right, the prices are still in line. I know this is very unpopular- but I want to see the prices go even higher, the amount of riff raff at the parks has steadily increased and I would like to see them priced out of the market.

  65. Max says:

    We are in the process of planning a late March trip to WDW, our first visit. We are Disney fanatics from Southern California, so have many, many happy family memories at Disneyland. We’re doing the real splurge, staying at Grand Floridian, reserving nice restaurants, etc. I love to plan, but I have to say the planning for this trip has been extremely tedious. The website and app are Not Ready for Prime Time at all. Each time I log on, something has been changed up, and the app never shows all my reservations. I feel strongly that Disney should have done more testing of this MDE program before they put people’s precious vacation resources at risk. Nobody wants to spend expensive time in the park trying to figure out what’s on an app that is semi-functioning. As for the whole app thing in general, we just spent a lovely day at a seaside village in France when it happened to be a work holiday for the locals. We saw Not One Single Cell Phone. Instead, we saw families laughing and enjoying conversation, each other, and the lovely day.

  66. Ashley says:

    I just hope they change things to allow park hopping with fast pass+!

    • Tom Bricker says:

      Yeah, it really boggles my mind that they’d discourage park hopping like this. Maybe it will come over time once they see guest traffic patterns?

  67. Trish says:

    Just got home from Disney! I’m an AP and found the magic bands to be helpful and at times frustrating. Today the My Disney experience app updated and since that happened I was not able to pull up wait times at any park but Magic Kingdom. The dining part of the app wasn’t working either. I’m sure these will be addressed though. With the amount of money that’s been spent, I
    don’t understand why we as AP have to still carry a separate card to get free parking and discounts on merchandise. I hope this is addressed soon as it was my probably my only true complaint. The fastpass+ system was nice for the most part. I really dislike the tiers at Epcot and Hollywood Studios and also the limit of 3 and ONE park per day. But at the same time we got up somewhat late on Saturday and I just pulled up the app and changed the times with no hassle at all. This was great since before we wouldn’t be able to obtain any until we entered the park. Overall I did like the system but I do think there is still a lot of work that needs to be done to it.

    • Tom Bricker says:

      Yeah, the current AP set-up is frustrating. Hopefully they integrate Tables in Wonderland, DVC, D23, etc. I really don’t see why it would be that difficult.

      Thanks for the feedback!

  68. Pat Barraza says:

    Well I think the people at Universal must be delighted with the magic band and the “enhanced” guest experiences. I’ve been coming to WDW since it opened and my experience this trip with magic band has us considering NEVER coming back! I have never seen so many unhappy customers…oh wait maybe I have, anyone remember Diners Club Cards? Lol! They also thought they owned their customers…when was the last time you saw a diners club card?

    • Rick says:

      We had a slightly frustrating situation with ours on our last trip, but I believe that MM+ was still in beta at the time. My wife had almost no trouble with her magic band but mine kept forgetting I was in the park and I kept having to visit customer relations to get it fixed. Also, our credit cards weren’t linked for some reason either, which led to some embarrassing situations. Oh, and we were locked out of our room when we first arrived to our resort; the door panel was being screwy. Overall annoyed, but we got over it and thoroughly enjoyed our stay (and our calm reactions led to a free meal and 5 FP+ selections at DHS!)

      But sweet beans of Buddha, what happened with your magic bands that was so bad you’re considering never returning, if you don’t mind me asking? It must have been pretty dang awful to make you want to never return to the Happiest Place on Earth! :-/

  69. David says:

    If I book my hotel on Expedia, and purchase tickets on Undercover Agent, can I receive a MagicBand? And if so, when? Also, since all four of us are going to be using FastPass, can I get all four of us at the same attraction at once using FastPass? Thanks!

    • Tom Bricker says:

      If you’re staying at a Disney-owned hotel, you will receive a MagicBand. Regardless, you can book FastPass+ for all of you on the same attraction.

  70. Angus says:

    Nice review! It definitely gave me some more insight on MyMagic+.
    Here’s the big question for me: does everyone in the group have to pick the same attractions for FassPass+, or can everyone pick different ones?

  71. Rick says:

    I’m really hoping a lot of the wrinkles are ironed out of the MyMagic+ system by now… Back when my wife and I last visited in September 2013, we had a number of issues with our MagicBands related to billing (whoops, cards didn’t link), room entry (locked out on day 1), park entry (slowed at rope drop every day), and Fast Pass usage (I “wasn’t in the park” so I couldn’t get additional FastPasses without help from a Cast Member). While we didn’t let it ruin our trip, it certainly annoyed us a fair amount, but Disney did try to remedy the situation with a few small benefits here and there, so kudos for good customer service. I work in I.T. and realize giant projects like this take time to perfect, so when we return for Christmas 2014, if we encounter as little as even half of the issues that we had last time, I’ll consider it a resounding success.

  72. Max says:

    Quick follow-up to my previous post. We just returned from a week at WDW. All I can say is WOW did we have a good time! Magic bands, FP+, My Disney Experience — all worked perfectly. Planning for the trip practically made my head explode, and I’m not sure what all this stuff means for more spontaneous types, but for our family, we had an AMAZING vacation. We’ve traveled a lot, and this trip was truly one of the greats. Fun, fun, fun!! I feel really confident that Disney will work out any wrinkles in the system.

  73. Catlyn says:

    I’m at WDW right now and unfortunately, you cannot get more fastpasses once your three pre-planned fastpasses are gone. I’ve spoken with several cast members and they seem to think the extra fastpasses are glitches.

    The bands are great for everything EXCEPT fastpass+.

    • Tom Bricker says:

      There was an official announcement from Disney regarding the additional FastPass+ beyond 3, so it’s definitely not a glitch.

      Hope you’re having a great trip! :)

      • Catlyn says:

        We had a great trip! From what I read, it seems the extra fastpasses are going to be rolled out soon, but as of yesterday, they’re still not available. Hopefully soon!

  74. Jennifer O'Callaghan says:

    Hi, my mum is there at the minute, she flys over from the UK about three times a year at a cost of about $1200 a time/per person. At least one of those occasions will be a large family holiday of between 4-8 adults and two small children, for a duration of about 6 weeks. In addition there are some friends of ours (a family of 5) who also go at least once a year for about 6 weeks. We all work very hard to be able to afford to do this and spend a lot of money not just in Disney but in the local economy (eating out) and national economy (vacation home/utility bills/taxes). It would be incredibly painful to not vacation here anymore after having invested 20+ years but such was mums experience yesterday that she doesn’t really fancy doing any more Disney this trip.

    I spoke to my mum on the phone yesterday after her first day in the parks using magic bands and fast pass plus. To say she was annoyed would be an understatement! Having been many times and considering the durations of her/our stays she/we no longer feel the need to tour the parks like we are never going back. I presume this is how most locals utilise the parks. We often decide at the last minute to nip to DHS after dinner and jump on ToT and really have no plan as to what we will do from one day to the next.

    Mum said it took over an hour for her friend to sync their mymagic accounts so they could get fp’s together. Then, once they had done that they couldn’t actually get what they wanted. The fp’s that they got were for 9am, 1pm and 8:30 pm.
    She also doesn’t have a smartphone, so when she is in the park and wants to get a fp or change an fp she has to go to a cast member with an iPad. All of then had at least 20 people in line. She said all she did was walk around and see lines for everything, things that, even in July/august didn’t used to have lines.

    Mum was so disheartened by the nightmare that was mymagic+ that she is seriously considering not renewing her AP (which would also include dad/sister/me/hubby/family friends) resulting in a lot of lost revenue for Disney. I know that the way that we tour the parks is not the way that the majority of people do and we are very lucky to be able to vacation in this way but I’m just so disappointed that Disney seem to have given absolutely no consideration to the proportion of people who like to vacation without a plan that is set in stone.

    • Tom Bricker says:

      Ouch, that sounds pretty bad! Thanks for reporting back on her experience, although I’m really sorry to hear that it happened in the first place. :(

    • angela says:

      Thank you for confirming my suspicions.Im sorry this happened. Im not “techy” either and IM sure this is the tip of the iceberg.

    • Jocelyn says:

      “Pulling numbers out of the air, I think this is 25% about guest needs/desires (mostly with a younger iDevice demographic) and 75% about the bottom line.”
      -Tom Bricker

      Your poor mum had to go to a Cast Member with an iPad to manage her disneyexperience/mymagic account? That takes up most of her time! Your feedback proves that the new mymagic+ system is only useful for the 25% of park goers, who all happen to be part of the young idevice demographic.

      • Jennifer O'Callaghan says:

        Hi,

        It’s now weeks after mums holiday and she is still ranting and raving about it! She is not averse to technology but it takes her a while to figure out how to use something :-) she has an iMac at home and just bought a MacBook Air when she was over at Easter ($$$ cheaper than the UK!) but she refuses to have a mobile phone that does anything more than call people! She said, as others have pointed out, that one of the most annoying things was how any people were walking around with their head watching a device on their hand rather than where they were going. It will only take one person to walk into my toddler or my soon to be new baby’s pushchair through not watching where they are going and I will lose it!!

        Xxx

    • Jocelyn says:

      An I’m a young person! 25 years old.

  75. Christina says:

    This is all so confusing! I was last at wdw when fp+ was being tested and paid it no mind. But it seems a lot has changed… Does this mean classic fp option is no longer available? Will we be able to use our tickets to print a fp for whatever time slot is available? Or is it fp+ or no fp at all?

  76. Angela says:

    This is very “Big Brother” and creepy technology. I hope it fails badly. Im “old” wtih technology and almost 50 years old – I never get reception in Disneyland, no wifi, and I hate to be on a phone at the park. This would force more phone time. I hate this idea and this technology.

    • maarch says:

      Well to be fair, you don’t have to use the band ( so no creepy technology here ), and then for getting fastpass you simply go to a kiosk and get the fastpass you want ( similar to how it used to, but now kiosk as for throughout the park, for whatever attraction you want to do, no more running around ).

  77. Une fois de plus un οst ɑssurément séduisant

  78. bob says:

    So the Magic Band bracelets do not let one cut to the front of the lines if you purchase them inside a theme park’s gift shop?

    • Tom Bricker says:

      No, they do not. FastPass+ is the ride reservation system that allows “cutting” (not really, but to use your term), and that’s available for all guests as discussed above.

  79. rich says:

    i recently received my magic bands, and the box includes small plastic attachments for the vacation club. are these attachments necessary, or are they just a decoration?

  80. Harley says:

    I will be visiting disney with a group of friends soon and I will likely be booking and planning everything so im concerned about the credit card part… Does credit card information have to be put onto the magic bands? Or can we keep that separate and still pay with cash or the actual credit card? I just don’t like the idea of everyone having the ability to pay for things with my card without my knowing.

    Also is it possible to link different credit cards on different bands? Thank you in advance to any that answer :)

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