How to Score Same-Day Star Wars & Spider-Man Boarding Groups
Currently, both Web Slingers: A Spider-Man Adventure in Marvel’s Avengers Campus in Disney California Adventure and Star Wars: Rise of the Resistance in Galaxy’s Edge at Disneyland are using virtual queues. This post will offer strategy for scoring boarding groups for both in the same day.
Much has been made of the virtual queue “rules” for these two attractions, with viral posts on social media using flow charts to “help” guests determine eligibility. That has underscored just how confusing the process can be, and overwhelming to first-time visitors and even Disneyland regulars.
There’s no denying any of that. We’ve repeatedly described these virtual queues as Disney making “lemonade out of lemons,” which is not to excuse their convoluted nature, but more to convey that Disney has a veritable buffet of bad options, and this is arguably the “least bad” of the bunch.
With that said, we’ve also started to suggest that it might be time for one or both to offer a standby line. Now that physical distancing has been dropped and party mixing is occurring on both coasts, the capacity and efficiency of each attraction (and the small Avengers Campus as a whole) has increased.
Moreover, Star Wars: Rise of the Resistance’s reliability has improved, with the attraction processing more boarding groups per day on average. The data also shows that the ride is experiencing shorter and fewer breakdowns per day at both Disney’s Hollywood Studios and Disneyland. As such, allocating capacity to a standby line makes sense, and would at least give guests who are shut out of the virtual queue some semblance of control. But I digress.
To access either Web Slingers: A Spider-Man Adventure or Star Wars: Rise of the Resistance, guests are required to join the virtual queue, only accessible via the Disneyland mobile app.
We aren’t going to detail all the minutiae of the protocol here–please refer to our Strategy Guide for Star Wars: Rise of the Resistance at Disneyland and Virtual Queue Tips for Web Slingers: A Spider-Man Adventure at DCA for all of that.
For the purposes of this post, we’re going to boil this down to the simplest terms (well, at least as simple as this process gets). What you need to know is that distribution times for both virtual queues are daily at 7:00 am and 12:00 pm Pacific.
Unfortunately, you cannot enter both virtual queues simultaneously at 7 am. This is both a matter of policy and practicality. On the practicality front, both virtual queues fill instantly, and you’d never be able to join both during the morning drop, even with the fastest fingers in the West!
On the policy front, guests may only enter a virtual queue once per day for each attraction, and may not hold a boarding group for Star Wars: Rise of the Resistance and Web Slingers: A Spider-Man Adventure at the same time.
In effect, this requires four things:
- You need Park Hopper tickets
- You need to join a virtual queue at 7 am
- You need to be really efficient at step 2
- You need to be scanned into the physical queue of your first boarding group before noon
Out of our 4 attempts at joining both virtual queues, we were successful 3 times. The only reason we “failed” the fourth time is because we didn’t try for Star Wars: Rise of the Resistance that day, opting instead to do only Web Slingers: A Spider-Man Adventure.
The other steps should be self-explanatory, so let’s discuss maximizing your efficiency at joining the virtual queues.
This is something we’ve already been over in our various guides, but it’s worth quickly reiterating. First, ensure your timing is accurate and your phone and internet connection are as fast as possible. Do a speed test a few minutes before it’s time to join the virtual queue.
Do this speed test on both WiFi and cellular to see which is faster and use that. If necessary, move around to get away from other people or increase your speed.
Second, make sure your phone is fully updated and force close all apps, including the Disneyland app shortly before it’s time to join the virtual queue. This will speed up your phone so there’s no lag on your end.
Finally, double-check the time on your phone or watch against time.gov, which is what Disneyland uses for opening the virtual queue. Be on the screen above, pulling down “hard” and releasing the second the clock on time.gov hits 7 am or noon. The blue “join” button will appear and you’ll need to hit “select all” on the next screen and then confirm. Speedily following these simple steps will often be the difference between success and failure!
Our first couple days, we stayed on a high floor at the Radisson Blu Anaheim (the other hotel in the photo above) and had incredibly fast cellular and WiFi speeds. Now, I wouldn’t recommend booking that (or any) hotel solely on those bases, but it certainly doesn’t hurt. Subsequently, we moved to the Anaheim Hotel and stayed in what was basically the basement. Both our cellular and WiFi absolutely crawled, to the point that I left the room and went to a courtyard when trying for the 7 am drop.
In both Disneyland and Disney California Adventure, the situation was somewhere between the two extremes. We ended up moving around and away from people–we dedicated about 10 minutes to finding a good location each day, and deliberately avoided being in queues or on attractions during the noon virtual queue entry time. (This might be overkill–but you absolutely need to avoid both Soarin’ and Indiana Jones Adventure during the noon drops, as you’ll likely lose service in both.)
It also helped that there were three of us with experience in the virtual queue trenches doing this (we were joined by Guy Selga of TouringPlans for a couple of our days in the parks). We linked our tickets in the Disneyland app beforehand, and everyone tried to join the virtual queue at each drop time.
Everyone was successful at joining the virtual queue at least once, and everyone else got the standard “Something Went Wrong” message (see above). In this case, the something that went wrong is someone else in our group already scoring the boarding passes. I’m fairly certain we wouldn’t have been 3 for 4 if it had just been one of us trying.
Disney’s official advice is to only have one person per party try to join the virtual queue, as having multiple accounts attempt simultaneously can cause issues. This is bad advice. We’ve done this dozens of times and not once have we had an issue.
My guess is that this is the official line from Disney because it causes less strain on their systems and/or makes things less confusing. You’re welcome to listen to them, but just remember that the odds won’t be in your favor if you do.
For our attempts, we started in Disney California Adventure on 3 of the 4 days. From a regular touring perspective, that’s probably not going to be ideal for most guests. Honestly, it wasn’t for us, either. (Side note: rope drop Radiator Springs Racers–do not rope drop Avengers Campus!)
Our thought process was that Web Slingers is more reliable and likely to open on time, making it easier to get a low boarding group and be done riding by noon. (Also, it was easier to get reservations for DCA when we visited, so this was partly for lack of better options!)
That reasoning ended up being at least partially vindicated. Web Slingers: A Spider-Man Adventure started operating earlier than Star Wars: Rise of the Resistance most mornings of our trip and got through boarding groups faster.
However, that’s very much anecdotal and subject to luck. Both attractions experienced multiple prolonged breakdowns during our visits, and things could’ve played out differently for us. The same could likewise happen for you, or not. Accordingly, I probably would not base my starting park around virtual queue strategizing. The difference simply is not significant or consistent enough.
One problem we (almost) found ourselves having was making it into Disney California Adventure early enough to do Web Slingers.
On two occasions, we got called back before official park opening time and had only an hour to return. However, due to the long line on Harbor Boulevard for bag check, we cut it close twice.
This probably is not a “real” problem. For one, if we had an issue getting into the park on time, Cast Members almost certainly would’ve granted an exception (just as they do for conflicting dining reservations) and allowed us to enter the Web Slingers queue after our window closed.
I’m guessing this is a relatively common occurrence around park opening. For another thing, the arrival experience became smoother every day we were at Disneyland, to the point this may no longer even be an issue.
Ultimately, that’s our experience in a nutshell and hopefully conveys what you need to do in a relatively straightforward way (at least, as much as is possible given the convoluted process). It’s worth reiterating that all of this is subject to change as Disneyland and Disney California Adventure continues to tweak how these virtual queues work, as well as capacity and more.
With that said, even if details do change, you are better prepared than ~90% of other guests simply by virtue of reading reports like this one. We spoke to several otherwise well-informed guests who had no clue they could even try for a second boarding group at noon after they had done Web Slingers in the morning because the wording of Disneyland’s policies makes it confusing. At the very least, you now know that it is possible, how to do it, and the best ways to increase your chances of success!
Planning a Southern California vacation? For park admission deals, read Tips for Saving Money on Disneyland Tickets. Learn about on-site and off-site hotels in our Anaheim Hotel Reviews & Rankings. For where to eat, check out our Disneyland Restaurant Reviews. For unique ideas of things that’ll improve your trip, check out What to Pack for Disney. For comprehensive advice, consult our Disneyland Vacation Planning Guide. Finally, for guides beyond Disney, check out our Southern California Itineraries for day trips to Los Angeles, Laguna Beach, and tons of other places!
Have you had success with the Web Slingers: A Spider-Man Adventure and/or Star Wars: Rise of the Resistance virtual queues at Disneyland Resort? What are your thoughts on the virtual queue? Any other strategy or tips to add? Are you planning a visit to Disneyland Resort for Avengers Campus, or will you wait until later? Do you agree or disagree with our assessment? Any questions? Hearing your feedback–even when you disagree with us–is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!
I came across your blog when i was looking for tips on how to get rise of the resistance and web slingers passes. My family of 7 spent 3 days this past weekend. We took your tips and had 5 phones ready each morning at 7am…and twice at noon we tried. We rode both rise and web slingers twice! Thank u for making our trip magical!
We’ve not been to the parks in a few years. I made reservations and have e-tickets in the app. Are those linked since purchased together? Am I able to attempt a 7 AM boarding group for our reserved park on day 1, having never entered the parks? At my last visit, they’d scan e-tickets from your app and give you a physical pass. Just want to ensure we don’t that or any additional steps for day 1. I appreciate any tips!
I think the tip to watch the time.gov clock is the ticket! Scored both web slingers and rise passes both days!
Thank you so much for this write-up!! I am wondering how to this part that you wrote about:
“It also helped that there were three of us with experience in the virtual queue trenches doing this (we were joined by Guy Selga of TouringPlans for a couple of our days in the parks). We linked our tickets in the Disneyland app beforehand, and everyone tried to join the virtual queue at each drop time.”
Right now, only I have the app on my phone where I’ve linked all of my group’s passes (7 in total). From what I’m understanding, I need to ask the others in my group to also get the app and link all of the. Do they would need to create their own account, or can they all use mine?
We just finished five days in the parks and were successful 9/9 tries (we didn’t try for Web Slingers one afternoon) on two phones. We even managed to get cell signal in Soarin’ and grab a Rise boarding pass there, though I’d note that I heard multiple other groups around me complaining that they didn’t have signal. The tips that worked best for us were using an atomic clock app on our phones (or switching to a clock face on a watch that showed seconds) and then doing the pull-down refresh right at 7 or 12.
I’m guessing that they’re giving out more boarding groups for Web Slingers, as several days we noticed that the “Join” button at noon drop stayed up for several minutes. This definitely backfired yesterday as when we tried to return right at our callback time the line to scan boarding passes was all the way back to the Avengers campus sign! It’s a fun ride, but we weren’t wasting an hour or more on our last afternoon in the parks waiting for it.
Hi folks, the family and I are planning a trip to Disneyland shortly and just like when ROTR first opened I’ve been taking the time to practice the virtual queue sign up a bit. Unlike the last time we went I am now a “Legacy Passholder” so I have two legacy passholder discount tickets associated with my account. Immediately after clicking to join the queue you get the page where you must select your party. If I push select all, rather than individually selecting human tickets as opposed to the discount tickets, it selects all and returns an error message.
It seems like the individual selection process is likely to slow things down just enough that we will miss out on the queue. Anyone have experience with this? Will I be able to push select all when the tickets are actually live on the day of our reservation?
If we’re a family of five (with 5 phones), can we all log-in to the same Disney account to try to score ROTR? Or will we need to create 5 different accounts? Thanks.
We have never tried all logging into the same account, but others have reported that working.
@Bren T, the tabs are at the top of the Join Boarding Group screen (you can see them in the screenshot Tom provided above, or even on your own app if you like). There’s one for Disneyland and one for California Adventure. These are new, since prior to the debut of Web Slingers, only Disneyland had anything with a virtual queue. If you want to get a RotR boarding group, you can use Tom’s pulldown method he outlines above, or you could just camp on the California Adventure tab and then just click over to the Disneyland tab as soon as the clock hits 7:00 AM and you should see the blue Join button after a very brief load. Vice versa if you want Web Slingers. The refresh probably takes the same amount of time no matter which method you use, but I prefer tabbing over, because I feel like my big dumb fingers might slip on the pulldown.
Disneyland’s wording is definitely confusing. Luckily we tried for both anyway and I trained all my kids how to do it so we got both in one day. We started in Disneyland and we’re on ROR before 11AM. That mess on harbor caught us off guard and killed my rope drop plans but we still did pretty much everything we wanted in both parks. This was early June but crowd and line wise it reminded me of the summer Star Wars Land opened.
Awesome share. i am going in August and had no idea you could try for both in a day!
What does that mean, switch between the two tabs? Going in July and can’t wait!
Thank you, Tom! Curious to hear your thoughts on updated rope drop strategy–looks like wait times spike early in the morning right now–and any Harbor entrance tips from your recent visit.
I should have a Disneyland rope drop report within the next few days–but don’t hold me to that. Lots to write and edit!
Thank you, Tom!
Thank you Maggie!!!
Great tip! I will try that out on my next dress rehearsal.
I have seen reports on other sites that when a line isn’t being used for Avengers Campus they open up the Guardians Hyperion access point.
Tom a topic unrelated but when you were in DCA could you still only access Guardians through the Avengers Campus or had the Hollywood Blvd side opened up to access?
You have described this all very well, but for visual learners, those viral flowcharts you alluded to can be very helpful to understand the big picture. This one does a great job spelling it all out (and my apologies if you’re not cool with the link):
This is epic, Tom! Thank you! We can’t wait to try it next week. And when you get a second to catch your breath after all the recent posts, we’d love to know more about your recent Disneyland/DCA experiences, i.e., your “(Side note: rope drop Radiator Springs Racers—do not rope drop Avengers Campus!),” etc.
I still have to go through thousands of photos, but my plan is to do that tonight and then just start churning out DLR posts and updates for the next couple of weeks to bring planners up to speed on how things are working right now. Some of the posts will be thrown together in a hurry (like this one!) but I figure I can always edit and tweak them as people have more questions.
Another thing you can do now is switch between the two tabs at drop time. It does the same thing as the pull-down refresh, but I feel like it’s just slightly faster. I was able to get groups anywhere from 13 to 71 doing that and never missed one. Also, if I give you my login, could you guys please help me get groups when I go next? Thanks in advance. Us solo parkgoers deserve as many chances as you lucky people with “friends” who get to “go to Disneyland together” and “ride in a party greater than one.”
I completely agree they need to go to a standby line, preferably for both of them. Just a normal standby/FP option, and Web Slingers I think is supposed to get single rider to boot. A concerned mom stopped me at about 11:58am and asked if I was familiar with boarding groups and what to do, and I was like, “Who? Me? You’re talking to the king of Boarding Groups here”, and so I told her what to do, and then she didn’t get a group. I felt horrible. I felt like it was my fault. When I do it, it works. All I could do was say sorry and sort of back away helplessly and hang my head in shame, no longer the king but the jester. There needs to be a plan B for people who don’t make it on the advice of awful passerby, even if that option is an hours-long queue. It would help me sleep at night.
“Another thing you can do now is switch between the two tabs at drop time. It does the same thing as the pull-down refresh, but I feel like it’s just slightly faster.”
That’s a great tip–we didn’t even think to do that!
Hopefully both the standby queue and single rider opens on this sooner rather than later. Since the ride is effectively a team effort, you really want to have 4 people in your ride vehicle to get the best experience. That works fine for parties of 2 or 4, but less so with odd numbers.