How to Make Park Pass Reservations for Disney World
Disney Park Pass is the new advance theme park reservations system for booking entry to Magic Kingdom, Animal Kingdom, Epcot, and Hollywood Studios. If you are planning to visit Walt Disney World between now and September 26, 2021, a reservation is required to enter the parks. In this how-to guide, we cover the steps for how to make a Disney Park Pass entry reservation, offer troubleshooting advice, and make predictions about the popularity of WDW’s new reserved admission system. (Updated July 30, 2020.)
For starters, the Disney Park Pass system is available on DisneyWorld.com–not the My Disney Experience app. To use this system, start by making sure your tickets and resort reservation are linked in My Disney Experience, and your family and friends list is properly populated.
We’ve now used the Disney Park Pass system numerous times, and after the initial day’s hiccups, the process has worked pretty smoothly. Nevertheless, you might have issues getting DisneyWorld.com to work. In terms of troubleshooting, our #1 solution is always to use private browsing or incognito mode on your desktop browser to access DisneyWorld.com. This won’t always resolve your problem, but usually it will. It’s at least worth a shot. In any case, hopefully that preemptively answers some reader questions we’d otherwise receive and saves some of you some headaches…
On with the details of Disney Park Pass, and making advance online reservations for the theme parks at Walt Disney World!
Step 1: Link Your Admission to Your Disney Account
To get started, you’ll need valid park admission that’s linked to your Disney account.
- First, you’ll need a Disney account, which is where your Walt Disney World plans are stored and managed. Create an account or sign in to your existing account.
- Then, link your valid admission to your Disney account. All Guests in your party must also have valid park admission linked to their profile. Note: At this time, new ticket sales are temporarily paused, and sales will resume at a later date.
- If you have a Disney Resort hotel reservation, be sure to link it to your Disney account as well.
Once your admission is linked to your account, you can begin to make a park reservation…
Step 2: Create Your Party
When you begin to make a reservation, you’ll be prompted to create your party from your Family & Friends list.
Simply select the family and friends you’d like to include, then hit the Continue button.
Don’t see someone in your travel party? Select “Add a Guest” to include them.
You may need to make more than one Disney Park Pass reservation for your party depending on your admission type. Please make sure your party consists of Annual Passholders or theme park ticket holders.
Staying in a Disney Resort or other select hotel with a package that includes tickets? Everyone in your party must also have a hotel reservation. If this varies, you will need to make separate Disney Park Pass reservations.
Step 3: Select a Date and Park
Choose the date and the theme park that you’d like to visit from the available reservations. Please note that dates and theme park selections are limited and subject to availability.
After creating your party in the Disney Park Pass system, you’ll be prompted to:
- Select a Date: View a calendar and choose one of the available dates for your visit.
- Select a Theme Park: Park hours will be displayed for your convenience.
- Select a Time: This is the time that you can visit the park.
NOTE: Selecting a time is simply “confirming” the park hours, not an actual arrival window.
After selecting your date and park, you can confirm your reservation.
Step 4: Review and Confirm Your Plans
Carefully review and confirm your selected park and date.
If you need to make any changes, select “Back” to revise your selections.
Before confirming, you’ll need to agree to the Terms & Conditions, including the health certification and liability disclaimer waiver. (For this reason, it’s unlikely that travel agents will book Disney Park Pass reservations like they do/did for FastPass+ or ADRs.)
Then, select “Confirm” to complete your park reservation. Once confirmed, your reservation will appear in My Plans on My Disney Experience or DisneyWorld.com.
Want to make another park reservation? Select “Make Another Reservation” to continue planning. As a reminder, if you have a multi-day ticket, you will be required to make a park reservation for each date of your visit. If you need to cancel a reservation, view your daily itinerary in My Plans, then select “Reservation Details”.
Resort guests will be able to hold reservations for every day of their stay. Annual Passholders will be able to hold 3 simultaneous reservations by default, and more with resort stays. (In total, APs will be able to hold up to 14 simultaneous reservations with accompanying resort stays.) With that, you’re all set to visit!
Park Hopping will not be available when the Disney Park Pass system first launches, but we’re told it’s Walt Disney World’s goal to reintroduce it as soon as possible. (Guests will park tickets for fall and later are encouraged not to cancel/request refunds on their Park Hoppers yet.)
Commentary
Don’t freak out too much over Disney Park Pass availability. If you’re an on-site resort guest or theme park ticket holder, you will not have trouble booking Disney Park Pass reservations 99% of the time. Annual Passholders are a different story, but even that is improving, with the exception of availability for Disney’s Hollywood Studios.
We feel like a broken record at this point, but organic demand is going to be low at Walt Disney World for the next couple years. We would not expect the parks to hit their reduced capacity (~30% of normal at first, scaling up from there) on most days for the remainder of the year.
Our prediction that demand will plummet is predicated upon a variety of factors, including but not limited to health & safety concerns, mandatory mask opposition, unemployment levels, economic uncertainty, high heat & humidity, general travel trepidation, Annual Pass cancellations, and guests feeling that the value proposition simply isn’t there with shorter park hours, reduced entertainment, and more.
Ultimately, that’s our prediction and it could very well be wrong, but at least we’ve “shown our work” and offered a basis for it. On top of that, take a look at what has happened thus far at Universal Orlando, SeaWorld Orlando, and other Florida theme parks. After busy AP previews or opening days, all of those have been ghost towns during the week and moderately busier on weekends, but none have hit capacity. Walt Disney World could be the “rising tide that lifts all boats” attendance-wise by drawing tourists to Florida–or it could further dilute the local audience across more theme parks.
While we’re currently seeing a lot of Disney fans stressing out about the Disney Park Pass reservation process, just think about the comments section on this blog and elsewhere in the last month or so from diehard Walt Disney World vacation planners. Have you seen more “I’m out–we’re cancelling” comments or more enthusiastic “I can’t wait to book a trip” feedback? From the feedback we’ve observed, the cancellation comments outnumber the excited to go back ones by about 20 to 1. That’s among diehard Disney fans–the demographic most likely to visit, even if in the presence of obstacles–now imagine sentiment among the general public.
Planning a Walt Disney World trip? Learn about hotels on our Walt Disney World Hotels Reviews page. For where to eat, read our Walt Disney World Restaurant Reviews. To save money on tickets or determine which type to buy, read our Tips for Saving Money on Walt Disney World Tickets post. Our What to Pack for Disney Trips post takes a unique look at clever items to take. For what to do and when to do it, our Walt Disney World Ride Guides will help. For comprehensive advice, the best place to start is our Walt Disney World Trip Planning Guide for everything you need to know!
YOUR THOUGHTS
What do you think about the Disney Park Pass reservation system? Think these policies seem fair in light of the ongoing global pandemic and reduced capacity of the parks? Think that many days will sell out, or that most will be available on short notice? Will you be attempting to visit Walt Disney World this summer or fall, or are you waiting until after September 2021 when this (presumably) goes away? Do you agree or disagree with our advice? Any questions we can help you answer? Hearing your feedback—even when you disagree with us—is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!
Appreciate the information I agree I’m hoping once we check into the resort we are able to purchase park passes
When I was unable to get through to anyone via phone or chat, I sent several emails re: resort reservations and not enough or no tickets. I got the following response about a week later:
“Please note if you have with existing tickets that include the Park Hopper® Option or Park Hopper® Plus Option, additional ticket options for modifications will be introduced. Continued updates will be shared on our website as details evolve.
If you have not yet purchased your tickets or package that includes tickets, please visit the Know Before You Go page on our website regarding the new Disney Park Pass reservation system, as it includes helpful timelines for when new plans can be made, and is updated regularly to keep you informed. This information is designed to help guide you to the next steps in your planning process.
There are additional links can be found in the, “Your Guide to Updated Experiences” banner near the bottom of this page, which will connect you to more great information regarding our plans for a phased reopening. We recommend to visit our website regularly as new information regarding our Disney Park Pass system and other key components of our reopening plans are being updated on our website as new details become available.”
My personal opinion, with park pass reservations in full swing and the resort guest calendar being pretty solid green (the exception being mid-July), I’m guessing resort guests will be able to purchase additional tickets. I believe this will depend on how the number of COVID cases transforms in the Orlando area and with CMs, etc. as the parks open. This probably won’t help those with resort stays in July.
I’m not having any issues using the park pass reservations, but was so extremely disappointed in how things went yesterday with the pass holder preview e-mails. We did not receive an e-mail and we found out that some of our friends didn’t either. I know it filled up fast and we might not have gotten in anyway, but we were not even afforded the opportunity to try. I’m not a big complainer about what happens with Disney technology because it is usually expected to not go well. You would think after all the issues they have they would have hired people that can figure this out. BUT, I will say that the e-mail situation was handled VERY poorly. Not all the pass holders were given the chance to get in to the preview. They should have called it a “no go” and figured something else out. There should have been a link that was available to ALL pass holders that took you to a website where you are put in a virtual “line”. You wait to see if there are enough spaces. If you get in great; if not you were at least given the chance to get a reservation. At this point only a some were aloud in and now you have to wait to see if there are any cancellations. This just was not “right”.