Disney World Could Fix the Guest Experience by Improving These Things.
After a few years of price increases and negative changes, Walt Disney World is trying to improve satisfaction and restore lost magic. There are several instances of guest experience enhancements for 2024, but they haven’t gone far enough to move the needle. This list covers what else Disney should do if they want to make fans happier.
Frankly, these improvements are overdue. Guest satisfaction and intent to return or recommend metrics took a beating after the “honeymoon” period post-reopening, as cuts were made that eliminated Disney’s Magical Express, free FastPass, Extra Magic Hours, etc–while also implementing policies that many fans hated.
This didn’t negatively impact Walt Disney World vacation bookings for a couple of years. Revenge travel was running hot, and travelers–especially those with kids who had missed a couple valuable vacations–were making up for lost time. Some Walt Disney World diehards would grumble about paying more and getting less, but other fans and average tourists were just satisfied to be back in their happy places. However, things have changed.
Pent-up demand has largely exhausted itself, and Walt Disney World has seen a slowdown in the last year. As a result, they’ve gotten much more aggressive about discounts, with some of the best special offers we’ve seen since 2018-2019, including the return of fan-favorite Free Dining.
That’s not all. The company announced 5 major improvements to make your visit easier. That followed 3 big changes to bring value and flexibility, including the return of free overnight parking at the hotels. The start of 2024 brought with it the end of park reservations for most guests, “good-to-go” dates for APs, resumption of regular Park Hopping, and return of the Disney Dining Plan. At some point later this year, pre-arrival Lightning Lane ride reservations will roll out.
Point being, all of these are initiatives to improve guest satisfaction and common complaints about Walt Disney World being too complicated. A lot of those announcements crossed off entries in our Wish List for Changes Bob Iger Could Make Upon Returning as CEO. from immediately after he returned. So we’re quite pleased with these incremental improvements, and recognize that nothing happens fast at Walt Disney World. Progress takes time.
However, it’s also very obvious that Walt Disney World still needs to do more to fix guest satisfaction and rebuild goodwill with lifelong fans who have become jaded, disillusioned, or stopped visiting entirely. If all of the discounting and statements on earnings calls are any indication, this is pretty urgent.
Discounting alone isn’t going to solve the problem (well, unless they get 2008-2009 levels of aggressive!). If Walt Disney World wants to make a big splash and win back fans, we’d recommend another “we’re listening and fixing stuff we broke” announcement with a grab bag of at least 3 of the following experience updates to improve guest satisfaction…
Bring Back Entertainment
Here’s just a partial list of the atmospheric acts and shows that are still conspicuous omissions from Walt Disney World entertainment lineup:
- Citizens of Hollywood
- Jedi Training Academy
- Voyage of the Little Mermaid
- Citizens of Main Street
- Main Street Trolley Show
- Pandora Rangers & Drummers
It boggles the mind that some of this is still missing. Jedi Training Academy was absolutely adored by guests, and was a ‘magical moment’ for so many kids and their families who had the chance to participate. Voyage of the Little Mermaid will be returning in reimagined form at Disney’s Hollywood Studios, but not until late 2024.
Look, I’m not asking for this list of things to come back on a one-for-one basis, identical to what was offered in early March 2020. But I think it absolutely makes sense to have another big ‘entertainment update’ demonstrating that Walt Disney World still cares about streetmosphere and live performers.
Add Nighttime Spectaculars
On the nighttime spectacular front, the following remain missing:
- Star Wars: A Galactic Spectacular
- Once Upon a Time
- Rivers of Light
Three entries may seem insignificant, but we’d argue that’s a large number when it comes to spectaculars. Not only that, but daytime parades were cut from Animal Kingdom and Disney’s Hollywood Studios several years pre-closure, and Magic Kingdom lost its nighttime parade. Comparing nighttime spectaculars and entertainment today to a decade ago is a pretty brutal comparison.
Again, not asking for these exact offerings to return. But if Walt Disney World is serious about getting people to stay longer in Animal Kingdom, the answer until Tropical Americas opens (2026?) is necessarily going to be entertainment. Well, unless Dr. Seeker starts taking hostages.
Concrete Calendars
This is not a new problem. For as long as I can remember, Walt Disney World has published boilerplate park hours with extensions and the actual hours not coming until much later. Even preclosure, we frequently complained about how Walt Disney World expects guests to plan months in advance, but didn’t hold themselves to the same standard. It’s frustrating that Disney practically forces you to plan, but also doesn’t allow you to properly plan.
It also seems like it has gotten worse. In the last 6 months or so, park hours extensions have frequently been more last minute and also less predictable. Magic Kingdom hasn’t consistently done 8am openings on party days and other parks less consistent schedules. It’s a similar story with Extended Evening Hours, which has been all over the place–I can’t imagine shelling out big bucks for a Deluxe Resort months in advance, only to find out that I’d have consecutive nights of EPCOT.
But the final “straw” that landed this entry on the list was the Skyliner gondola refurbishment. We’ve been warning readers for over a year that there’d likely be a refurbishment during the winter off-season, since there has been for the last few years. However, not everyone reads this blog (the vast majority of guests do not!) and the refurbishment was longer than ever before. (Fair warning: although yet unannounced, there’s likely to be another Skyliner closure in mid to late January 2025.)
Despite that, Walt Disney World waited until the end of last October to release dates and, adding insult to injury, there have been several reader reports of the call center not being willing to rebook guests at different resorts under previously-released special offers. (It’s understandable that availability might be limited, which is kinda the point–this info should’ve been released earlier. The “old Disney” would’ve understood the issue, and upgraded guests or offered recovery to compensate for the inconvenience and lack of a defining feature of the resorts in question.)
Some fans will make all sorts of excuses for Walt Disney World being slow to release this info or update hours, but none of them are good excuses. The bottom line is that expecting people to plan months in advance while being slow to release the info that’s needed to make informed decisions for planning is poor guest service.
Longer Regular Hours
Effective arsonist fails at fighting fire.
So many of Walt Disney World’s ineffectual “solutions” to overcrowding are fixing a problem that they themselves created. We discussed this at length in Disney Doesn’t Really Want Lower Crowds, but restoring park hours would instantly increases park capacity by redistributing crowds over the course of the day. It would also relieve some of the pressure to purchase the Genie+ line-skipping service.
Adding hours is a time-tested solution, and precisely the reason why Magic Kingdom used to open at 7am during peak season dates and stay open until midnight in the summer in the aughts. Even then, Main Street was busy until 1am with shoppers. It’s also why Magic Kingdom used to have Extra Magic Hours until 2am or 3am. (Yes, really–Evening Extra Magic Hours were 3 hours long!)
Now, attendance is significantly higher (by several millions of guests per year) and regular park hours have been reduced by several hours per day–most notably at Magic Kingdom. There’s also less entertainment due to the stage shows and atmospheric acts that have been cut, as well as the loss of 3 different parades.
To Walt Disney World’s credit, we’re finally starting to see significant park hours extensions this holiday season, with three midnight closings scheduled for Magic Kingdom in November. That’s a good start, but it’s only a start. Given contemporary crowd levels, those should be commonplace–and 9am to 9pm hours for Magic Kingdom should be a thing of the past entirely.
(Combining the two issues above, rather than doing week-by-week park hours extension, they should identify all dates far in advance when park hours should definitely be longer. Make those extensions in one fell swoop, and make an official announcement trumpeting the number of “more midnights in Magic Kingdom!” It’d be an easy win with fans, similar to when Disneyland advertised adding more of the cheapest ticket dates.)
Restore Upcharges
Nothing says “address guest complaints about pricing” like adding things that cost extra money…right?!?
Well actually, yeah. Not everyone has problems with the guest experience that revolve around price increases. Not only that, but it’s possible to take issue with paying more while getting the same or less, but also wanting certain upcharge opportunities that offer something for the extra money to return. The two notions are not in conflict–it’s possible to hold both!
There’s actually a lot in the Enchanting Extras Collection (and associated add-ons) that gives Walt Disney World a tremendous amount of repeatability for regulars. Things like certain behind the scenes or VIP tours, dining or dessert parties, early or late park access, and much more. The big one for us is the EPCOT festival seminars and experiences–without those, Food & Wine has lost a lot of its luster. (They’re also missing from other festivals, but it’s most glaring at Food & Wine.)
Although I’m not huge on upcharges, I’d likewise love to see another themed After Hours at Magic Kingdom event. The short-lived Villains After Hours was better than the vanilla version, and it’s about time Walt Disney World revived the Pirates & Princess concept. Earlier this week, I made a plea for a Nostalgia Nite at Magic Kingdom with Wishes, SpectroMagic 2.0, and Disney Afternoon characters.
Also, Kingdom of the Planet of the Apes comes out soon–a bunch of fighting monkeys in the park would be the perfect synergy play for Animal and/or Magic Kingdom. It’s right there in the title of the movie!!!
Remake Missing Meals
This seems like such a little and inconsequential thing, but we hear from longtime Walt Disney World fans who are still disappointed by restaurants or special meal options that are still missing:
- 1900 Park Fare
- Be Our Guest Restaurant – Breakfast & Counter Service Lunch
- Brunch at California Grill
- Dining with an Imagineer
- Grand View Tea Room
- Plaza Restaurant – Breakfast
- Trattoria al Forno – Bon Voyage Character Breakfast
- Pizzafari Family Style Dining
- Restaurantosaurus Burgers & Sundaes
- Restaurant Marrakesh
The two character meals, in particular, are big ones with families. Same goes with breakfast and lunch at Be Our Guest Restaurant–a venue that’s fairly beloved, but not for the current prix fixe dinner. Probably less significant to average guests, but we really miss Brunch at the Top and Restaurantosaurus Burgers & Sundaes (don’t laugh!).
Bringing these back would give the Disney Dining Plan more appeal and provide needed dining capacity. Win-win!
Rejuvenate Restaurant Menus
No first-timer is sitting on pins and needles, waiting to book their rite of passage Walt Disney World vacation until the Grilled Hanger Steak returns to Primo Piatto. They don’t care that the menus at Contempo Cafe or Gasparilla Island Grill are shadows of their former selves. They probably are even unbothered or unaware that the counter service scene sucks at Magic Kingdom. I get all of that.
This is about winning back longtime fans, though, and Walt Disney World’s culinary landscape is very much ‘a thing’ to the diehards, and it’s noticeably worse than it was in early 2020 due to scaled back menus. Improve enough of those, and it would move the needle for at least some Walt Disney World regulars.
Frankly, we know this because of the positive response to recent menu changes at Wilderness Lodge, Saratoga Springs, and even Plaza Restaurant in Magic Kingdom. With food inflation relenting, it’s time to let culinary teams get creative again. Highlight that on “Disney Eats” (or whatever it is), and then emphasize the ‘new menus’ as a line item in a guest experience improvements post.
Return of Extra Magic Hours
I’ve been singing the praises of Early Entry at three of the parks (and even Magic Kingdom when the park opens at 8am) for over two years, and very few of you agree with me. It’s one of those why are you booing me, I’m right situations. But perception is reality, and most fans still prefer the former morning Extra Magic Hours to their replacement.
It’s a similar story with Extended Evening Hours. I love the perk and think it’s far superior to evening Extra Magic Hours, which had become unbearably uncrowded. This is an even more pronounced perception problem, but in a different (and worse) way. Fans know this is a good perk, but are downright disillusioned and disenchanted that it’s reserved exclusively “for the rich.”
In a period of pent-up demand where consumers were spending freely/recklessly, such an approach might’ve worked or been “worth it” to incentivize Deluxe Resort bookings. As people tighten the pursestrings, it’s not going to move the needle as much, and sticks out like a sore thumb as an easily-identifiable instance of Walt Disney World “ignoring the middle class.”
Undo that damage, bring back Extra Magic Hours, and win back fans who feel ignored. As for fixing Extra Magic Hours, stop offering it to the Disney Springs Area Resorts. Sure, that’s actually just shifting around the class hierarchy, but now at least most of those who were complaining loudest are part of the in-group! 😉
Retire Genie+
Remember how I spent like a dozen blog posts whining about how Genie+ and Lightning Lanes were the dumbest and most confusing branding decisions of all time? (Then HBO and Twitter both said, “hold my beer!”) Well, as much as I hate being wrong, I have to admit as much here.
It turns out that Robert Chapek was a visionary thinker in some regards. He must’ve known that he was launching such a half-baked product that would take years of tweaks to get in a semi-functioning state and would be so reviled by guests that it’d become a toxic brand on par with Monsanto, Philip Morris, or Comcast. Chapek was such a great thinker that he foresee a day when Disney fans would jump for joy just at malevolent Genie going away. (It’s honestly impressive, in a way, that Chapek somehow managed to make us hate something associated with Robin Williams.)
We already know that the pre-booking of Lightning Lanes is arriving at some point in 2024. What that’ll entail is unclear, and it sounds like Walt Disney World has not yet settled on specifics. Whatever the new line-skipping system does end up being, I’d advise Disney to ditch the Genie name. Everyone hates it. There is nothing of value to be lost. It taints the legacy of a national treasure.
It’s time to break from the past and ditch both Genie+ and Genie (I cannot imagine the latter is being used in meaningful numbers, let alone fulfilling its goals of crowd redistribution/utilization). Regardless of what the new system ends up being–my guess is pretty close to paid FastPass Plus–it will benefit from not being attached to this toxic brand.
I’ll take this advice a step further. Call it MaxPass to benefit from the degree of goodwill attached to that, even if it is fundamentally different from that paid FastPass system. Then, in another year or so (or whenever the United States enters a recession) when Walt Disney World needs to boost hotel bookings and attendance, bring back free FastPass+ for resort guests with the option for a paid MaxPass+ tier.
One way or another, I still don’t think we’ve seen the last of FastPass at Walt Disney World. It probably won’t be back in 2024, but the 2025 opening of Universal’s Epic Universe is right around the corner, and Walt Disney World hasn’t broken ground on any “answer” to that. That pretty much leaves options like adding entertainment, restoring FastPass or Disney’s Magical Express as an indirect response to Epic Universe.
Planning a Walt Disney World trip? Learn about hotels on our Walt Disney World Hotels Reviews page. For where to eat, read our Walt Disney World Restaurant Reviews. To save money on tickets or determine which type to buy, read our Tips for Saving Money on Walt Disney World Tickets post. Our What to Pack for Disney Trips post takes a unique look at clever items to take. For what to do and when to do it, our Walt Disney World Ride Guides will help. For comprehensive advice, the best place to start is our Walt Disney World Trip Planning Guide for everything you need to know!
YOUR THOUGHTS
What would you like to see done to improve the guest experience and satisfaction at Walt Disney World? Which of the entries on this list have a realistic chance of coming to fruition? Think things will get better or worse throughout 2024? Do you agree or disagree with our assessment? Any questions we can help you answer? Hearing your feedback–even when you disagree with us–is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!
Disney World ride reliability is the more important thing to vastly improve the customer experience. We were in Disney World twice this year in August and October and it seemed every ride suffered from significant downtime. No one ever talks bout this in any of their blogs.
“No one ever talks bout this in any of their blogs.”
We talk about this all the time. I also know of several other blogs that do. Heck, there was even an article in the Wall Street Journal about this last year!
The biggest reason it’s not on the list is because it’s not easily fixable–and this is an actionable list. The main reason this is happening is because Disney lost so much institutional knowledge with the closure. The maintenance teams were made up of a lot of old-timers. Those baby boomers were near retirement age and this issue would’ve likely cropped up over time, but the closure accelerated and consolidated it with a slew of early retirements all at once.
It’s definitely a problem, and Disney’s shortsightedness in furloughs and layoffs didn’t help, but a decent part of that problem is out of their control.
Agree 100% with the calendar hours and how we have to plan everything so far in advance then to be disappointed when they modify the calendar and it doesn’t mesh with the plans you made based on the original calendar info and trying to modify plans. Another BIG irritation you hit on is booking a deluxe resort to not receive that benefit of extended evening hours for MK especially because of the parties, which in my opinion is a big benefit that people book a deluxe for. They seriously can’t offer extended hours on a non-party day? Or ensure party days don’t fall on the “normal” extended hours for MK,?? It’s taking advertised benefit (still being advertised on their website for deluxe resorts) away from those guests just to make more money.
As many others have mentioned, poor ride maintenance is probably the single biggest deterrent for a future visit for us. Our last trip was during an extremely crowded spring break week in March 2023. A majority of the rides were experiencing some sort of malfunction–from complete stoppage to distortions and glitches. This affected rides from the complex, like ROTR, to the classic, like Under the Sea and Haunted Mansion. At the time, I thought that if this had been our first visit to Disney, I would conclude that the park was severely underfunded and shoddy. It was really an embarrassment.
Coupling this with my concerns about broader management issues affecting the parks–totally apart from politics, the new CFTOD is beset by huge morale problems and an exodus of skilled, experienced employees. I worry that this will have an eventual effect on safety at the parks, from everything from ride condition to emergency response.
We are visiting relatives in California next June, and decided to add a side trip to Disneyland. It will be our first visit ever to the west coast park, and we are hoping this feels like a better value than WDW has in recent years.
I couldn’t agree more that it’s ridiculous that Disney wants its guests to plan every detail months out but can’t manage to finalize its park hours until a couple of weeks out. Guests can’t plan unless they know what the park hours will be. Indeed, that knowledge helps inform what parks they might want to go to on a given day, or even what dates they might want to visit. Disney’s hours should be set at least six months in advance, preferably a year. (If they want to add, or perhaps even subtract, an hour here or there after that, fine. But don’t just use minimum boilerplate hours and leave everyone in the dark.)
Tom,
You forgot to mention the potential impact of Columbia Harbor House bringing back the Tuna sandwich.
What? Just me?? I loved that sandwich.
We wish The Columbia Harbor House would go back to fried chicken pieces like in the early years. That was always one of our favorite meals. Even miss the line up to the cashiers taking your order the old fashion way.
Dont expect any reprisals of free fast pass. Free has been wiped out of the Disney vocabulary… all of the planning needed takes the fun out of Disney, atleast for the planner.
Disney has done so much to destroy the magic as the happiest place on earth. The beauty of it was the surprises and entertainment at every turn. Relying on apps to order your food is super annoying. The planning required for everything takes away the fun of being spontaneous and having surprises wherever you go. Even the trolleys that you could take in EPCOT years ago brought extra fun. Now you feel that everything requires extra planning and extra charges. Way
Too much fun has been taken away.
I would like real life photographers back at character meet and greets. The camera in the box just doesn’t capture photos the same!
I used to be able to buy out if queues. By staying in a club room, I could reserve six fast passes a day. I could buy “ultimate” tours as well. I was am willing to pay for these luxuries. Right now, however, roses options do not exist. The only alternative is a VIP tour which is beyond my budget (in the crazy range). If these options do not return in some form, neither will I.
The problems I’m sure all boils down to labor shortages and budget.
This could be the best written article on the current state of Walt Disney World, and what could be done to improve/restore it. Well done.
We did a Disney vacation this past summer. We had a great time, it I didn’t feel like a valued guest. I feel that Disney is not focusing on Walt’s vision. We already paid $$$$, to go, and then to have to wait in lines longer so that people who have more $$$$$$ can cut every regular guest is just wrong. It makes everyone feel less valued. I was in the lines, I could hear all the guest complaining about it. Why can’t there be just one line for the rides, and everyone is treated the same.
The fact that 1909 Park Fare is not back with character meals is BAFFLING to me. I absolutely love the characters at that one (Alice and friends, Pooh and friends, Mary Poppins). It’s such a delight. What is taking so long???
Sorry I meant to type 1900!
I agree Tom. Disney is losing a lot of its fans do to all the Nickle and Diming. Since the costs for the parks have gone up and people have spent most of their Covid/Cabin Fever money, it is just too expensive to go there. Granted we did go to Universal this year and stayed there. The rooms were great but they too have issues with things they need to add to their resorts. That being said, Disney needs to up their game if they want to compete with US in 2025. Epic Universe is a park that everyone is waiting for. Disney needs to think about the best way to get their core back and make us happy. Fix the Extra Magic hours. That is so not fair across the board. Ditch Genie+ and start thinking about bringing back the original name, and make some changes that would make it worth it for people to actually like it. The fees is too high and it is a mess with the lines. They never were this bad when they were Fast Pass+ and FREE. DME certainly needs to be brought back even if just for the luggage pick up. THAT was the best perk we all had flying in. Hell they can even charge a flat rate of $10 to pick up my luggage and I would be happy.
Last time I was there, my granddaughter and I were preparing to ride Mission Space and one of the cast members was chatting about picking her prescription later. What happened to being in character? There were missing ceiling tiles in Its a Small World. The Carousel of Progress is a joke. The “Modern” family talks about watching video discs. Tomorrow Land is full and depressing. It was so much better when it was Sci-fi campy and colorful. The park looks like it’s in decline. Maybe instead of shelling out money on theater flops, they should spend the money on the parks.
I agree, for all the refurbishing they have scheduled, there still areas that desperately need it and don’t seem to have been kept up at all. Between Disneyland and WDW, I really feel like DLR is a lot more “on the ball” in this area.
For me, WDW has the worst value for the money of any Disney resort out there.
In my view, you’re paying the highest prices for the most stressful, most planning-intensive experience possible, and in return, what to you get? Parks that don’t have enough capacity, that have the least amount of entertainment options, that have among the shortest hours, and expect you to plan to the nines, with no compensation when they mess up (I still remember when we planned to go to Typhoon Lagoon and were there and ready before the park opened, only for them to announce about five minutes after the park was supposed to open that it was going to be closed for the entire day. Accidents happen, but they didn’t offer any sort of assistance or compensation in that scenario). I love planning, but what WDW requires is excessive, especially when they can’t follow through themselves on things like maintenance, which to me is generally worse than it is at any other Disney complex.
I also haven’t forgotten the changes to ticket validity they made a few years ago. In the past, and at other Disney parks, to my understanding, you have always had 14 days from first use to use all park days you paid for. But when I went to Orlando in October 2021, they had changed it so that all two day tickets had to be used within a four day window. Because the two days I was planning on visiting Disney parks were five days apart, if I wanted to have two WDW days, I would have to pay the higher price of buying two 1-day tickets instead of a two day ticket. There’s no reason to make such a change other than blatant greed IMO, and it really irriated me. So their greed directly resulting in them losing money and me buying a one day ticket and me going elsewhere for the second day.
I have continued, and plan to continue, visiting other every other Disney resort out there, but WDW has lost me.
Can we add Resort Pacakge Delivery to the list? Especailly for high ticket bulkynutems lime droids and ligh sabers?
Definitely agree and the fact they took free photos that were included in the annual pass holders they keep charging more and taking away benefits
That is the reason I haven’t bought any park merchandise during my last two trips.
This is a phenomenal list. I keep watching and waiting, but so few positive changes have been made. I, too, have written a note to customer service. We were once out-of-state passholders because I felt the joy, magic and some return on investment (ROI) for waiting in line for a bulk of the vacation. Now, I see no ROI and more stress than what it’s worth. Disney needs to understand that there are better vacations worth going on for $6k-withouy the heat, lines or headaches of Genie+. I liked the inclusiveness of the old Disney and the value put on families and service. I was fine paying a little more upfront, knowing fastpass was free, meals were high, but doable, Magical Express was easy, planning was easy, and there would be superior service along the way. Now Disney is equivalent to Carnival or Spirit…nickel and diming across the way…a practice I personally despise. It is evident Disney doesn’t care enough about families, its fans, or customer experiences today…only money. As such, I am officially disenchanted with Disney and have no plans to return unless they take these recommendations to heart.
Bringing back Magical Express would be top tier but seems u didn’t include.
Bringing back 7-12am would be second on my list. Back in the day before Chapek, we would stay on resort, arrive at 7am because the little kids were awake and bouncing off the hotel walls anyway, and then shuttle back to the room for naps in the afternoon. From there, I could easily jump back on the shuttle with either an older kid (my adult kids still say these times were some of the best with Dad at Disney) or the wifey for a dinner/late night park run where often by 10:30 we could walk on ride our favorites over and over. Oh, and must not forget the more tired we were, the more money would flow to Uncle Walt from purchases.
It’s astonishing to me when u consider your list and other things they have cut out or diminished while also jacking prices up. Crazy.
The ‘why’ of Disney’s Magical Express being absent is mentioned at the very end of the article:
“That pretty much leaves options like adding entertainment, restoring FastPass or Disney’s Magical Express (an otherwise conspicuous omission from this list, but this is improvements for 2024, and realistically, the ship has sailed on bringing back DME next year) as an indirect response to Epic Universe.”
I probably should’ve been clearer in the beginning that this is a list of suggestions that could realistically still be implemented for 2024. It’s too late to bring back DME next year.
I would also like the return of magic Express from the airport, even for a fee. it just made the whole trip more pleasurable.
I like to see more short shows in the parks for example Hollywood studios used to do a Star wars show right in front of the old Chinese theater and as far as I know they don’t exist anymore.
Parades or cavalcades are always a highlight for me, seems like there’s less of them in Hollywood studios in animal Kingdom.
Finally I’d like to see them repair the miniature golf courses that they have, summerland and winterland. there are multiple functions on those courses that just aren’t working and have not been for some time.
I concur that the DME is one of my wish list items. It was to me (and probably most visitorss) the start of the magical adventure of going to Disney World. I always felt it was a major mistake to stop it. I really hope Disney would listen.