How to Ride Star Wars: Rise of Resistance Strategy Guide
The most popular attraction at Walt Disney World is Star Wars: Rise of the Resistance in Hollywood Studios. This guide covers how to ride now that the virtual queue is done: avoiding lines or minimizing the multi-hour wait times and strategy for successfully scoring an Individual Lightning Lane at the Galaxy’s Edge blockbuster.
We update this guide regularly based on the latest changes at Disney’s Hollywood Studios. Last year, Walt Disney World announced that it was “pausing” the virtual queue for Star Wars: Rise of the Resistance. However, that hasn’t happened even during peak weeks since then, including on occasions when the standby wait has hit 420 minutes. We love Star Wars: Rise of the Resistance and consider it the best attraction at Walt Disney World, but I cannot imagine waiting 7 hours!
In any case, the virtual queue is gone for good. In addition to the Disney’s Hollywood Studios headliner having a standby line, there have been a lot of other changes: Walt Disney World’s 50th Anniversary plus the debut of Early Theme Park Entry for on-site hotel guests plus the controversial Lightning Lane and Genie+ system. Suffice to say, a ton is happening with queueing at Walt Disney World right now. We’re here to break it all down and explain your best and worst options for doing Star Wars: Rise of the Resistance.
Before we dig in, one final note: Walt Disney World tinkers with this ride regularly. We’re diligent in keeping this updated and the information here is current as of Late 2023, but things could change. Be sure to check back for the latest info–or subscribe to our free Walt Disney World email newsletter for instant updates about all of the latest news, when discounts are released, etc.
With that said, let’s start in sequential order, so to speak. Although Star Wars: Rise of the Resistance is not using a virtual queue anymore, you still might want to be up at 7 am. This is because the ride now uses a traditional standby line and is one of Hollywood Studios’ two Individual Lightning Lane (ILL) attractions.
Star Wars: Rise of the Resistance is actually the most popular Individual Lightning Lane in all of Walt Disney World, routinely booking up before the park even opens. In general, we’re not fans of paying extra for ILLs…with the exception of Star Wars: Rise of the Resistance. That’s true even after the latest price increase–Star Wars: Rise of the Resistance can cost as much as $25. Our Individual Lightning Lane Info & Tips post covers the why of that and what to do to reserve this ride via ILL.
It’s also worth noting that it’s difficult to book both Slinky Dog Dash via Genie+ and Star Wars: Rise of the Resistance in the same morning unless you have multiple people trying and use our “speed strategy.” For advice on the latter, consult our Guide to Genie+ at Walt Disney World and Lightning Lane FAQ.
Continuing before Disney’s Hollywood Studios officially opens for the day, there’s the option of Early Theme Park Entry, which replaced morning Extra Magic Hours. Officially, Early Entry is offered at all 4 theme parks every single day and offers 30-minute access to guests staying in on-site hotels at Walt Disney World. (See our Guide to Early Entry at Walt Disney World for more info & strategy.)
Unofficially, Early Entry often ends up being much more than a 30 minute head-start at Disney’s Hollywood Studios, which often quietly opens before that and starts operating Star Wars: Rise of the Resistance. Check out our report on Early Entry at Disney’s Hollywood Studios that covers our experience knocking out the trio of most popular attractions at DHS before the park opened to regular guests.
This brings us to normal park opening time for everyone else. Because you’re almost an hour behind on-site guests at this point and other off-site visitors will be racing to Star Wars: Rise of the Resistance, this is actually one of the worst times to do the attraction via the standby line.
In fact, wait times for Star Wars: Rise of the Resistance essentially have two peaks: about 30-60 minutes after official opening time and in early afternoon. This is the direct result of the park opening race to Rise of the Resistance and another spike following lunch.
If you want the best time to do Star Wars: Rise of the Resistance in the first half of the day, line up around 11 am. The posted wait time will still likely be triple digits, but it’s typically falling at this point rather than rising.
This is because the influx of park opening guests is cycling out, and fewer new guests are jumping into line because the wait will conflict with lunch. Objectively, this is the optimal time unless you’re staying late–assuming no ride breakdowns.
In general, later in the day is better than the first half, with posted wait times typically bottoming out about 2 hours before park closing. There are a couple of things you need to be aware of here, however.
First, posted wait times typically don’t drop much after 6 pm. That doesn’t mean actual wait times aren’t still declining, though. Walt Disney World often inflates posted times later in the day to discourage people from queueing up. Usually, an attraction’s actual wait time will be shortest in the last 30 minutes of the night, regardless of posted waits.
This is almost always true with Star Wars: Rise of the Resistance, too. The one wildcard is ride breakdowns, which are still semi-frequent with this complex attraction. Breakdowns earlier in the day can create a backlog of Individual Lightning Lane guests, and Disney prioritizes those–this means standby will be slow later in the night when the ride has a “bad” day.
The other risk with downtime is that Star Wars: Rise of the Resistance will have problems towards the end of the night and simply not reopen. A breakdown earlier in the day is one thing–you can always come back later. If it’s the last hour of operations, there are no second chances, unless you have another day at Disney’s Hollywood Studios. As such, assess your “risk tolerance,” how important Star Wars: Rise of the Resistance is to you, and plan accordingly.
That wraps up our revised strategy guide for riding Star Wars: Rise of the Resistance. We’ll keep you updated with what you need to know for doing Star Wars: Rise of the Resistance.
As far as current info goes, that’s it. What follows is ‘legacy’ info about the now-defunct virtual queue, preserved for posterity–and just in case it returns…
As with every other theme park at Walt Disney World, you’ll need to start by booking a Park Pass reservation before visiting Disney’s Hollywood Studios, usually at least several weeks in advance. The good news is that park capacity has increased significantly throughout summer, so obtaining Park Pass reservations is easier. The bad news is that it’s also easier for everyone else, which means higher attendance and more competition for a Star Wars: Rise of the Resistance boarding pass. That’s why we’re here to help you improve your odds of success in beating the crowds.
A comprehensive ‘how to ride’ guide might seem excessive, after all, isn’t it just a matter of “sitting down and buckling up”?! However, protocol for Star Wars: Rise of the Resistance is unprecedented in several ways. The procedure for getting a chance to ride Rise of the Resistance is confusing even longtime Walt Disney World fans, so our goal here is to help you avoid similar frustrations.
If you simply show up at park opening for Disney’s Hollywood Studios and think you’re going to be able to rope drop Star Wars: Rise of the Resistance, you’re in for disappointment. To the contrary, your odds are significantly worse if you only do that. It cannot be overstated how different and difficult Star Wars: Rise of the Resistance is to experience.
Hence this ride guide and FAQ, so you can plan accordingly, beat the crowds, and have an incredibly efficient day in Disney’s Hollywood Studios. Here’s everything you need to know about the attraction and how to access it. While the second section is largely spoiler-free, it does remove some ‘elements of surprise.’
Virtual Queue
What is the virtual queue for Star Wars: Rise of the Resistance?
The virtual queue is the sole system for accessing Star Wars: Rise of the Resistance.
Rather than FastPass or a standby line, you join this virtual line via the My Disney Experience (MDX) app and are notified when it’s your turn to ride. The process requires a few clicks in-app, but it’s pretty intuitive.
What are boarding groups for Star Wars: Rise of the Resistance?
Boarding groups are the means of organizing guests into groups when it’s their turn to ride.
For example, rather than having a set 3-4 pm return time, you might be in boarding group 55. Your return time is not specified in advance, but rather, based upon how quickly the attraction cycles the guests through who are in front of you in the virtual queue. (Plus how many or few times it breaks down.)
When can we enter the virtual queue?
One new positive change Disney has made since reopening is multiple ‘drop times’ for Star Wars: Rise of the Resistance virtual queue boarding passes.
You can join the Star Wars: Rise of the Resistance virtual queue at 7 am or 1 pm via the My Disney Experience app.
How can I enter the virtual queue at 7 am given that Disney’s Hollywood Studios isn’t open then?
This is the latest change to the virtual queue for Star Wars: Rise of the Resistance virtual queue, and allows guests to attempt joining from their hotel room or wherever they may be.
For those successful at the 7 am entry time, this effectively removes the need to be at Disney’s Hollywood Studios by rope drop. There are still some strategic advantages to that, but it allows for a more leisurely start to the day.
Is one of the entry times easier for the virtual queue?
Right now, yes.
The 1 pm virtual queue is currently staying open for hours almost every single day. By contrast, the 7 am entry time fills up in seconds. This difference is due to the incredibly low crowds Walt Disney World is currently experiencing–in normal times, both fill up in seconds.
What is the process like for joining the virtual queue?
The steps are pretty similar to the FastPass+ selection process (if you used that before Walt Disney World suspended the service).
With that said, there’s no substitute for seeing for yourself. While it won’t let you complete the process, you can go through the first several steps of joining the virtual queue from home. Be on the MDX app some morning right when Disney’s Hollywood Studios opens and go through the motions. It’s good practice for the real thing!
Disney WiFi v. Cellular Data?
It really depends on your carrier and where you’re located in the park/resort/etc.
We’d recommend doing a quick speed test with both a few minutes before it’s time to join the virtual queue. Anything at or above 50 Mbps should be sufficient, but the higher the better. If necessary, move around to get away from other people or increase your speed to that threshold.
How should we prepare for joining the virtual queue?
This might sound like overkill, but milliseconds matter.
Make sure your phone is fully updated and force close all apps, including My Disney Experience shortly before it’s time to join the virtual queue. Double-check the time on your phone or watch against time.gov, which is what Disney uses for opening the virtual queue.
What’s the best strategic approach for joining a boarding group? Should one person try for everyone, should we each try individually, or what?
Do not try individually–you won’t be in the same boarding groups, meaning you won’t ride together.
We recommend everyone try for everyone in your party. Launch the MDX app about 10 seconds before the official virtual queue entry time and hit the “Join Boarding Group” button. If that doesn’t work, force-refreshing by pulling down “hard.”
Everyone in your party who has a valid Disney Park Pass reservation for Disney’s Hollywood Studios should already be pre-selected. The person in your party with the fastest fingers will score the boarding group, while everyone else will receive a “Not So Fast/Already in Boarding Group” message. Just be sure that anyone in your party who tries for boarding passes attempts to add everyone.
Again, it’s good to do a practice run or two at home so you’re comfortable with the process in the My Disney Experience app so you don’t get flustered and mess up. We’ve heard horror stories of readers clicking through too quickly and forgetting to add one of their family members. Don’t freak out if that happens–go to the Guest Experience Team Cast Members stationed at the blue umbrellas.
What if not everyone in my party is pre-selected?
During the process of joining the Star Wars: Rise of the Resistance virtual queue, everyone in your party who has a Park Pass reservation for Disney’s Hollywood Studios and/or has tapped into the park (as applicable) should already be pre-selected. However, you have the option to hit “Change Party” before tapping the “Join Virtual Queue” button.
Our strong advice is not mess with this–don’t even check whether they are or are not in your party–simply to click “Join Virtual Queue” as fast as possible. Pausing for even a second to review this screen can doom your chances of success. If, for some reason, someone in your party was not selected, see a Cast Member at the Guest Experience Team stands (look for the blue umbrella) in the park. Adding one person to an existing boarding group is a problem they can fix. No one in your party getting boarding groups because you hesitated or didn’t join due to an error is not a problem they can fix.
Do we need to be in the park for the 1 pm virtual queue opening?
No. However, everyone in your party does need to enter Disney’s Hollywood Studios at some point before 1 pm in order to “unlock” access to the virtual queue at 1 pm. Meaning you could arrive for park opening, take the Skyliner back to your hotel for lunch and a pool break, and try again at 1 pm.
It is not geofenced or based upon proximity—this functionality unlocks in the My Disney Experience app for each guest after they have physically tapped into the park’s tap/turnstiles. You can leave after tapping in and still join during the afternoon entry time from your hotel room or wherever.
You could literally be inside Disney’s Hollywood Studios or in Duluth, Minnesota. The system only validates whether you’ve tapped into Disney’s Hollywood Studios, not your current location. It can actually be advantageous to leave Disney’s Hollywood Studios midday, as that’s when crowds and wait times are worst.
Anything else we can do pre-vacation to improve chances of success?
If you don’t mind monitoring the Disney Park Pass reservations calendar, consider booking multiple days at Disney’s Hollywood Studios. Even if you’re only going to do DHS one day, it’s savvy strategy to book reservations for DHS on your Epcot and possibly Animal Kingdom days in addition to your dedicated DHS day.
With the 7 am entry time, it’s possible to attempt to score Star Wars: Rise of the Resistance boarding passes from outside the park before you start your day. If you’re unsuccessful, you can change your Disney Park Pass reservations day-of to Epcot or Animal Kingdom subject to availability.
This is our recommendation because it’s always easier to change from Disney’s Hollywood Studios to another park than vice-versa. By the time your travel dates arrive, it’s entirely conceivable that DHS will be fully booked for every day of your trip. Same goes for Magic Kingdom on some dates, whereas Animal Kingdom and EPCOT usually have same-day availability.
Walt Disney World significantly increased attendance caps in mid-July, and it is now much easier to score same-day Disney Park Pass reservations. However, we must emphasize that there is some risk in getting “stuck” with multiple DHS reservations, so keep an eye on the Disney Park Pass availability calendar and switch in advance if this looks like it’s becoming an issue around your travel dates.
Should we buy Park Hopper tickets?
If you’ve read our Money-Saving Walt Disney World Ticket Guide, you know that we typically recommend Park Hopper tickets. They allow you to bounce around, which is strategically advantageous.
For guests who really want to ride Star Wars: Rise of the Resistance, we recommend booking Park Pass reservations for at least two days at Disney’s Hollywood Studios. However, we also do not believe DHS is a full-day park right now. As with the above day-of switcheroo above, we’d actually recommend reserving 2 days at DHS and 0 days at Epcot—and plan on sticking with those reservations.
Morning at Disney’s Hollywood Studios and evening at Epcot is our preferred way to experience both parks. This isn’t just personal preference–it’s strategically superior given normal operating hours.
Accordingly, starting your morning at DHS and ending at Epcot can extend your day by a couple of hours. (Additionally, rope dropping Epcot doesn’t offer any advantage–it’s more crowded due to the late opening time.) For this reason, we highly recommend purchasing Park Hopper tickets right now. Read about what to expect and why in our Guide to Park Hopping at Walt Disney World.
Which days of the week are best for visiting Disney’s Hollywood Studios?
When Walt Disney World was regularly running out of Park Pass reservations, we recommended doing Disney’s Hollywood Studios on Saturday or Sunday. However, that’s no longer the case and this is no longer our advice. We now recommend any weekday. It doesn’t really matter which one, but Friday is objectively the best by a small margin.
As a whole, wait times in DHS are still lower on weekends. This is because locals are more likely to visit on weekends and less likely to stand in long lines since they’ve done everything before. They are also more likely to be skilled and experienced at doing Star Wars: Rise of the Resistance, making them tougher competition. It’s like playing against the Los Angeles Dodgers instead of a little league team. (Not that your family should go around trouncing kids at baseball, but you get the idea!)
Can we get more than one boarding pass per day?
No.
Do reservations for Oga’s Cantina or Droid Depot get us spots in the virtual queue for Star Wars: Rise of the Resistance?
No.
What happens if we have an Advance Dining Reservation that conflicts with our return time?
Ideally, you should see a Cast Member at the Guest Experience Team stands (look for the blue umbrella) located throughout the park. They can assist with scheduling conflicts.
Failing that, see a Cast Member at the attraction entrance–they are typically pretty flexible.
When should we get to Disney’s Hollywood Studios for rope drop?
If you’re wanting to do park opening, arrive at Disney’s Hollywood Studios at least 30 minutes before the official park opening time. It’ll take around 15 minutes to get through bag check and the turnstiles, that should give you at least 15 minutes to join the masses and be ready to go at official park opening time. See our updated 1-Day Disney’s Hollywood Studios Itinerary for morning ride recommendations and step-by-step advice for your entire day.
When you should leave your hotel room in order to arrive by then is a different matter entirely and depends upon where you’re staying and the mode of transportation you use. Don’t cut things too close–Walt Disney World transportation usually takes longer than anticipated.
How do we time our arrival if we score Star Wars: Rise of the Resistance spots but want to arrive late?
A good rule of thumb is that Star Wars: Rise of the Resistance averages about 12 boarding groups per hour. However, due to its reliability woes, sometimes that can be as low as 0 per hour or as high as 18 per hour. Over the course of most days, it averages out to about 10-14 per hour, though.
Accordingly, if you’re boarding group 48, you could plan to arrive at Disney’s Hollywood Studios around 4 hours after park opening. Boarding group 60 could do 5 hours after park opening (and so on).
When will crowds subside?
Currently, Walt Disney World attendance, crowds, and congestion have all increased dramatically as compared to even a few months ago. Demand still far exceeds supply for Star Wars: Rise of the Resistance. For every boarding pass that’s distributed, there are several guests who want to experience the attraction.
Is it safe to rely on Walt Disney World transportation for getting to DHS in time for park opening?
Yes.
If you’re staying at one of the Crescent Lake resorts, it’s easiest just to walk to DHS. For other resorts, the buses and Skyliner, are also once again reliable for arriving at park opening. Still, guests who stay at BoardWalk, Yacht & Beach Club, and Swan & Dolphin should walk rather than using boats or the Skyliner. Walking is far and away the fastest and best way to arrive in the morning.
What time is Rise of the Resistance running out of boarding passes?
There is no set time, but it has been occurring in under 10 seconds of boarding group distribution times.
Going forward, we expect this trend will continue.
Does everyone have to be present to join or can we send one ‘runner’ to the park?
For the 7 am entry, the only requirement is a valid Disney Park Pass reservation. Since DHS isn’t open at that hour, entering the park isn’t even possible for that.
For the 1 pm entry, everyone in your party must tap into Disney’s Hollywood Studios before they’re eligible to join the VQ.
What if we’re all near the park?
Nope.
It’s not based upon proximity–this functionality only unlocks in the My Disney Experience app once you physically tap into the park’s tap/turnstiles. It’s worth noting that you can leave after tapping in and still join during the afternoon entry time from your hotel room or wherever. The system only validates whether you’ve tapped in, not your current location.
Can we leave the park once joining the queue?
Yes. You could go back to your resort and take a nap, eat lunch, etc.
How do we know when we can return?
If your phone has push notifications for My Disney Experience enabled, you’ll receive an alert that your boarding group has been called.
Failing that, the “My Status” screen on the Star Wars: Rise of the Resistance screen displays the same information.
Does Star Wars: Rise of the Resistance accommodate Disability Access Service (DAS) card?
Yes, but this is still truly first come, first served.
That means everyone must join the virtual queue first, which means arriving and going through that just like everyone else. To take advantage of DAS, go to the FastPass return line once your boarding group is called.
What about Rider Switch?
Yep, same process as above.
How long is the average wait once in the physical line?
Assuming nothing breaks down and the attraction didn’t just return from being down, around 20-40 minutes.
Boarding groups are fairly small in size, so if you get lucky and return at the “right” time, most of the queue will be empty and you’ll practically walk on the attraction. Time it poorly and things can back up quite a bit, and you might be in a line that’s closer to an hour long. We’ve been in line when the ride breaks down and ended up having to wait over 2 hours.
Should we just wait to do Rise of the Resistance until our 2024 Walt Disney World trip?
We wouldn’t recommend it for both the reasons identified immediately above and below.
Additionally, this is a very complex attraction with a lot of practical effects, some of which may not exist forever. Just ask anyone who rode Expedition Everest or Indiana Jones Adventure the first year those attractions were open how the original rides compare to today.
This is pretty complicated…is Star Wars: Rise of the Resistance worth jumping through all of these hoops?
It’s complicated to understand because it’s new and different, but once you experience it in person, it’s really not that difficult.
Moreover, as we write in our spoiler-free Star Wars: Rise of the Resistance Ride Review, this is one of Walt Disney World’s best attractions ever. It’s absolutely worth the effort.
When will this all die down?
Never? Maybe when your kids have kids?
Flight of Passage is just as popular today as it was ~6 years ago, and still can be a hassle. And that’s for a ride based on Avatar–this is Star Wars. Don’t wait.
Ride Info for Star Wars: Rise of the Resistance
Will I like this if I’m not a huge Star Wars fan?
Much like you can enjoy Splash Mountain without ever seeing Song of the South or Flight of Passage without ever seeing Avatar, you can enjoy Rise of the Resistance without ever seeing a single Star Wars film.
Fans of the franchise will likely get more out of it, but the ride works on multiple levels and the storyline requires no prior knowledge to understand. In fact, our favorite character in Rise of the Resistance is new for this attraction!
If I have a YouTube channel dedicated to complaining about how Disney destroyed Star Wars with the last movie, will I enjoy this?
I hope not.
What’s the heigh requirement?
You must be at least 40″ tall to ride Star Wars: Rise of the Resistance.
What rides does Star Wars: Rise of the Resistance compare to?
Not much at Walt Disney World.
It’s a bit like a dark ride, except trackless and mildly exhilarating. Think somewhere between Spaceship Earth and Dinosaur, with some qualities of Tower of Terror. The trackless dark ride element is comparable to the upcoming Remy’s Ratatouille Adventure at Epcot. (Ride vehicle pictured below.)
Is it family friendly?
Absolutely. There’s the aforementioned height requirement due to a drop and a variety of boilerplate health warnings, but otherwise this is okay for all ages.
Is the drop intense?
No. The drop in Star Wars: Rise of the Resistance is more like the one in Pirates of the Caribbean than the ones in Tower of Terror. It might catch you by surprise, but it’s more of a “haha” thrill than an “aaaahhhh” thrill.
That still sounds too intense–is there a ‘chicken exit’?
Yes, and we’d highly encourage you to utilize it, as over half of the attraction occurs before boarding a ride vehicle.
If you don’t want to ride, simply notify a Cast Member at the point where they’re assigning colors. They will direct you to the exit at that point.
Any issues for guests with motion sickness?
If you’re fine doing Toy Story Mania, you’ll be fine here. The ride portion utilizes a trackless ride system, and the vehicles have nimble and dynamic ‘dancing’ movements.
Star Wars: Rise of the Resistance is not like motion simulator like Star Tours or even Millennium Falcon: Smugglers Run.
Wait a second…Toy Story Mania…is this 3D?!
Nope. There are some screens, but no 3D.
The Toy Story Mania comparison is most apt because of the way that can spin you around at times.
Is Star Wars: Rise of the Resistance better than Smugglers Run, Slinky Dog Dash, Frozen Ever After, or Flight of Passage?
Yes, yes, yes, and yes.
The only one of those that even belongs in the same conversation as Rise of the Resistance is Flight of Passage, and although they’re very different attractions, we’ll state this without equivocation: Star Wars: Rise of the Resistance is better than Avatar Flight of Passage.
Star Wars: Rise of the Resistance is one of the top 10 Disney attractions in the world, on an epic scale that’s only rivaled by Pirates of the Caribbean: Battle for the Sunken Treasure at Shanghai Disneyland. Whether it has the same longevity as all-time greats like Haunted Mansion and (regular) Pirates of the Caribbean remains to be seen.
If you’re planning on visiting the new land, you’ll also want to read our Star Wars: Galaxy’s Edge Guide. This covers a range of topics from basics about the land and its location, to strategically choosing a hotel for your stay, recommended strategy for the land, and how to beat the crowds. It’s a good primer for this huge addition. As for planning the rest of your trip, we have a thorough Walt Disney World Planning Guide.
Your Thoughts
Do you have any questions this FAQ failed to answer? If you’ve done Star Wars: Rise of the Resistance, do you think there’s anything else first-timers should know? Do you agree or disagree with any of our advice or answers? Any questions? Hearing your feedback–even when you disagree with us–is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!
Nvm, I was able to change my park reservation after not getting into the RotR virtual queue. It was really easy. I just canceled the original one around 7:02 am (the same day it was scheduled) and booked the new one. Beforehand, I made sure there were still park reservations available for that day though. Hopefully, this helps anyone who has a future question about it like I did yesterday.
I’m not sure if this has already been answered, but if you don’t get into the 7 am boarding group, are you allowed to change your park pass reservation to another park if there are still other park passes available for that same day?
The size of your group does not make a difference because the names are already checked off. You don’t have to select each person. We were there Christmas week with a party of 8 and were able to join the 1pm group one Fay snd the 7am group a different day. Good luck!
We have a big family. I think selecting 8 people by someone with a group of 2, will
Drastically slow me down. Any ideas?
Sorry, meant to say “versus someone with a group of 2”
We just got back from an amazing 7 full day trip to WDW. We hit every park with HS and MK 2x on diff days. We followed Toms tips forth ROTR and got in BITH times for the 7am queue. One was boarding group 83 and for Saturday we got in the BG 27.
We set our alarms for 6:40am. We also were staying at The Grove vs the WD resorts. Made sure to turn off WiFi and had all other apps on phone “forced closed.” Once in the queue we just kept hard pulling and letting it “refresh” till it said “Join Group”…
The biggest help i think was following the time.gov website as most everyone’s cell phones are roughly :30 secs off and that could cost guests their chance to ride.
ROTR was FANTASTIC and absolutely and easily our favorite attraction! Well worth the effort as Tom has repeatedly mentioned. The actual ROTR queue is amazing as well!
We were at DHS today (12/20), so just sharing my experience with the pointers here. I did everything from closing all my apps, performing the speed test, etc. I immediately had a sinking feeling from my room last night when I did the speed test and had a measly 4.5 mbps on the hotel (CBR) wifi, and even less on my cellular data (Sprint). We headed to the lobby and still only came up with the low to mid 20s, far below the recommended 70. But it was the best we could get and obviously way better than in our room, so we headed to the lobby around 6:40 this morning and looked ridiculous walking to random corners trying to find even one more mbps. The most we could get was 26. My boyfriend did the time.gov countdown. I refreshed right before 7 and had to refresh again. Then it froze when I hit join, and I couldn’t tell if it was bad service, a glitch, or my phone. Then when it finally hit the screen to select parties, it felt like forever loading and my heart completely sank. I got to the next screen, and we were BG 63!!! It felt like forever to me, but my boyfriend was still watching time.gov and said it all happened in under three seconds. Despite down time this morning, they got to our group before 2 today. So good luck, and don’t lose all hope if the hotel wifi speeds are the best you can do. All the advice in here was invaluable, though, so thank you Tom and everyone else with tips.
If you are lucky enough to get a pass and lucky enough to be called, how much time do you have to report to the ride? An hour? 2 hours? 15 minutes?
You get 1 hour To return back to the ride from the time it says on your boarding group. Which alleviated a lot of stress and anxiety for me… Personally I thought you had to be there within 10 minutes or you will lose your spot…whew!
We were there the first week of December. We happened to have scheduled 2 days back to back at Hollywood Studios. The first morning we attempted to score a boarding pass and they were full literally at 7:00:10. I talked to a cast member at the queue and she recommended we use our cell data vs Disney wifi and have all of our party selected. We did that at 2 pm and got group 101. That day the last group to ride was 90. So the next morning we tried again and got boarding group 11. Not sure if it was a coincidence that we were 11 groups away from boarding the day before and then ended up in that group the next day. The ride is totally worth all of the effort!
Tom is a rock star! Thanks for updating this.
After reading this update and failing to get in Tues… recruited “college student power” aka “the generation that’s been clicking screens since a birth” to man the app and I on the time.gov clock counting down. Bingo – were in for today!
The only update I would add is at least right now the click window is easily <3-5 seconds (if that). Cra cra!! Worse then trying to get nfl playoff tix last year by far.
Hey Dis Fam! We are about to hit WDW parks for 2 days after Christmas!! Excited but nervous as we’ve never been during peak times like this! We also chose to stay at Disney Nextdoor Hotel do you think the same process will work from nearby hotel (The Grove)??
Thanks so much for all your help Tom and to the many readers who comment as well with their experiences. So glad found y’all!
You already have your park reservations, right? I hadn’t heard of The Grove before, so I looked it up. It’s kind of between Western Way and 192, west of 429 toll road.
@debC yes we got our reservations for HS for 2 separate days…looks like The Grove Resort is only 6 miles from the parks. Just hoping I can still try to join the ROTR queue with any luck! I may have to have my 18 year old and 16 year old do the screen refreshing etc like Kyle above suggested.
The Grove appears to be close to the new College Program housing (when that program finally reopens). It should be good from there.
Question: I see the term “backup group” used. Does DXP use that term, do the castmembers use that term, or has it just developed unofficially by guests for high numbered groups…like 85, for instance? 🙂
Got a group!
Group: 85.
At the 27 mbs I get in my room on Pop Century’s wifi.
I read the guide and comments and started force refreshing @ 6:57 a.m., hit “join” when it popped up, confrmed, all under 3 seconds, and got a high numbered group. If the 10 per hour average holds, and my math is right, we should make it, and even have a small margin of error, sometime between 5-6 p.m. No guarantees, of course.
My LTE (Sprint/T-Mobile) was under 10 mbs. My wifi speed didn’t change with or without force closing the apps, and my room was the best wifi speed anywhere near our building.
But, yeah, when Tom says milliseconds matter, it is NOT overkill!
With a faster connection, we’d be in a higher group, with a better chance to get on. If my connection was just slightly slower, we wouldn’t have gotten a group at all.
Off to Hollywood, with fingers crossed!
Well. Going to try my luck tomorrow. The Visa Cardholder discount made me an offer my wife couldn’t refuse, as she wanted to see Christmas, but only at Pop Century, where I’m only getting about 27 mbs (Thanks again for your post on that discount!. I never could find it under special offers; I used your link to make our reservations). And, yes, that’s after I force closed everything.
But this guidehas been very helpful, even if we don’t get in at 7 or 2 tomorrow. Thanks!
I completely understand keeping up with the times and Disney will always have the need to be at the forefront of modern technology. I get it. But truth be told, the smartphone is only as ‘smart’ as its operator. Some of us over the age of 60 are plain and simply not as adroit nor as fast as those younger than we. In that respect, my chances of ever being quick enough to nab a boarding group number are slim to none – is that what you’re saying? That’s okay – I’ll leave “Rise” to those who likely would appreciate it to it’s fullest extent and go get a corn dog.
It alienates all sorts of people. No smart phone?Too bad. Have low vision, arthritis, partial paralysis or neuropathy? Too bad. Only could afford one day in this park? Cancel your reservation to the Magic Kingdom tomorrow and try again tomorrow, or too bad. WDW has a real problem here. I am surprised WDW just don’t charge extra for ROTR (a la the Disney +/Mulan experiment). I will skip that park until it is corrected.
7am today – queue was full by 10 seconds in. 2pm – was standing in line for another ride and tried to clock in same time as people in front us, they got I didn’t… literally 2-3 seconds after 2pm. Cra cra!
Hi,is there a distance limit when trying to check in to the queue,I’ll be in Tampa area around 7 Am is that ok or do I need to be closer to Hollywood Studios?
And is it better for 2 people to try on the app at the same time?
We are going tomorrow,Thank you!
Hi Tom! Quick question about trying to get a boarding group at 7am. So you feel that each person in our party should try to log into my Disney experience to get a boarding group for our family? I have spoken to numerous cast members who keep telling me that only one person should do it. If each person has to log into my Disney experience can they use my login or do they each have to have their own logins? I appreciate your help! Of course we are going to Disney during Christmas week so I feel my chances are even less. Any help I can get I will take it!
We successfully got a boarding group last Tuesday (Dec 7th) following Tom’s advice. Family of four, each phone with My Disney Experience with the same login. My husband and I each had two phones at 6:58 a.m. Force closed all apps. Logged into MDX, went to Join Virtual Queue and made sure everyone was selected. Forced refreshed over and over until 7:00 a.m. Got boarding group 73 on one phone, other phones showed error once we were in the boarding group. Follow Tom’s advice to the letter! If we didn’t get the boarding group we planned to switch park reservation to Epcot and try again the next day. We made multiple HS park reservations, but not sure if that will be possible around Xmas. Good luck! It’s totally worth all the effort. We didn’t read any spoilers and were blown away.
Very good FAQ, with one exception. I do think it is kid friendly for around age 7 and up. But the low height limit means kids as young as 3 could technically ride, and that is a bit dicier. We took our 4 year old and he was NOT happy (and he LOVED millenium falcon and star tours). To a little kid, in-character CMs that seem funny to us are just mean, and the main bad guy on the ride (trying to avoid spoilers) is a little too lifelike and therefore just terrifying. He was in tears by the end of the ride. We saw another family with a bawling kid and one little girl who kept burying her face in her parent’s chest. So I would not say it is totally kid friendly as it is definitely the most dark/adult of the star wars rides.
Agreed. The first time my son went, he was four and wasn’t thrilled. Luckily many of the cast members backed off a bit from their roles. He still wasn’t thrilled. He enjoyed it overall I think. We’ve been on it again a year later and he loved it.
Yesterday, we got boarding group 85. We were called at 1:35 pm. Given the time to get there, the line wait and the ride time, there was no way we could do the ride without significantly running over our ADR for 2:05 @ Prime Time Cafe. I’d noticed that at 8:41am, they were already boarding groups 1-10 and throughout that the pace, unless a breakdown happened, was going to be faster than I’d thought., so I followed the guide and went to guest relations, where I was told not to worry, that I’d have up to an hour to get our pass from the time we were called.
Since there was no way my wife or I or the kid were going to be finished by 2:32, I went and checked at Rise of the Resistance. As soon as I told them our ADR was at Prime Time, they told us to go there first, since our credit card would be charged (they’d run the numbers and realized how late we’d be if we rode the ride first).
Dine we did, and got back 2 hours after we’d initially been called. We explained and they sent us right on with zero problems.
Great ride!
FYI, when we left at park closing, they were boarding groups 140-145.
Thanks again for the great guide!
No idea how my reply got here, but as to the ability to handle this ride, my wife, who can’t handle Slinky Dog Dash, loved it and had no problems with the “drop” part of the ride.
Just depends on the child. My 4 year old son has been on it 3x and LOVES it. One of his favorite rides hands down. My 3 year old niece who chickens out on rides like pirates and anything scary or fast, did great with ROTS. No tears, she loved it!
Should we try to get a Rise boarding pass while on the Disney wifi, or should we just use data? Thanks!
I tested our hotel wifi the day before at that time, and it was surprisingly fast. I started refreshing the app at 6:58 and right at 7:00 I got all six of us in. Two minutes later, the queue was full.
My husband and I were both trying to get boarding groups this morning. We both were able to hit the join button, we got to the screen where our party should be added, and when we hit join again, an error screen popped up on the bottom. We tried refreshing that, then x-ing it. This happened several times, until a red box popped up that said all ques were distributed. I know it’s a crap shoot, but I just want to make sure this is what everyone sees and not something wrong with our app that I could fix. If it matters, I was on t-mobile let, he was on yacht club’s WiFi. We are on a (probably) once in a lifetime trip, so we moved days around and will try again tomorrow! But I have to get this to work! My kids will be devastated if we don’t.
What you saw and experienced is normal, unfortunately. The system makes it look like you might’ve done something wrong, but that’s not the case. Better luck tomorrow!