How to Ride Star Wars: Rise of Resistance Strategy Guide
The most popular attraction at Walt Disney World is Star Wars: Rise of the Resistance in Hollywood Studios. This guide covers how to ride now that the virtual queue is done: avoiding lines or minimizing the multi-hour wait times and strategy for successfully scoring an Individual Lightning Lane at the Galaxy’s Edge blockbuster.
We update this guide regularly based on the latest changes at Disney’s Hollywood Studios. Last year, Walt Disney World announced that it was “pausing” the virtual queue for Star Wars: Rise of the Resistance. However, that hasn’t happened even during peak weeks since then, including on occasions when the standby wait has hit 420 minutes. We love Star Wars: Rise of the Resistance and consider it the best attraction at Walt Disney World, but I cannot imagine waiting 7 hours!
In any case, the virtual queue is gone for good. In addition to the Disney’s Hollywood Studios headliner having a standby line, there have been a lot of other changes: Walt Disney World’s 50th Anniversary plus the debut of Early Theme Park Entry for on-site hotel guests plus the controversial Lightning Lane and Genie+ system. Suffice to say, a ton is happening with queueing at Walt Disney World right now. We’re here to break it all down and explain your best and worst options for doing Star Wars: Rise of the Resistance.
Before we dig in, one final note: Walt Disney World tinkers with this ride regularly. We’re diligent in keeping this updated and the information here is current as of Late 2023, but things could change. Be sure to check back for the latest info–or subscribe to our free Walt Disney World email newsletter for instant updates about all of the latest news, when discounts are released, etc.
With that said, let’s start in sequential order, so to speak. Although Star Wars: Rise of the Resistance is not using a virtual queue anymore, you still might want to be up at 7 am. This is because the ride now uses a traditional standby line and is one of Hollywood Studios’ two Individual Lightning Lane (ILL) attractions.
Star Wars: Rise of the Resistance is actually the most popular Individual Lightning Lane in all of Walt Disney World, routinely booking up before the park even opens. In general, we’re not fans of paying extra for ILLs…with the exception of Star Wars: Rise of the Resistance. That’s true even after the latest price increase–Star Wars: Rise of the Resistance can cost as much as $25. Our Individual Lightning Lane Info & Tips post covers the why of that and what to do to reserve this ride via ILL.
It’s also worth noting that it’s difficult to book both Slinky Dog Dash via Genie+ and Star Wars: Rise of the Resistance in the same morning unless you have multiple people trying and use our “speed strategy.” For advice on the latter, consult our Guide to Genie+ at Walt Disney World and Lightning Lane FAQ.
Continuing before Disney’s Hollywood Studios officially opens for the day, there’s the option of Early Theme Park Entry, which replaced morning Extra Magic Hours. Officially, Early Entry is offered at all 4 theme parks every single day and offers 30-minute access to guests staying in on-site hotels at Walt Disney World. (See our Guide to Early Entry at Walt Disney World for more info & strategy.)
Unofficially, Early Entry often ends up being much more than a 30 minute head-start at Disney’s Hollywood Studios, which often quietly opens before that and starts operating Star Wars: Rise of the Resistance. Check out our report on Early Entry at Disney’s Hollywood Studios that covers our experience knocking out the trio of most popular attractions at DHS before the park opened to regular guests.
This brings us to normal park opening time for everyone else. Because you’re almost an hour behind on-site guests at this point and other off-site visitors will be racing to Star Wars: Rise of the Resistance, this is actually one of the worst times to do the attraction via the standby line.
In fact, wait times for Star Wars: Rise of the Resistance essentially have two peaks: about 30-60 minutes after official opening time and in early afternoon. This is the direct result of the park opening race to Rise of the Resistance and another spike following lunch.
If you want the best time to do Star Wars: Rise of the Resistance in the first half of the day, line up around 11 am. The posted wait time will still likely be triple digits, but it’s typically falling at this point rather than rising.
This is because the influx of park opening guests is cycling out, and fewer new guests are jumping into line because the wait will conflict with lunch. Objectively, this is the optimal time unless you’re staying late–assuming no ride breakdowns.
In general, later in the day is better than the first half, with posted wait times typically bottoming out about 2 hours before park closing. There are a couple of things you need to be aware of here, however.
First, posted wait times typically don’t drop much after 6 pm. That doesn’t mean actual wait times aren’t still declining, though. Walt Disney World often inflates posted times later in the day to discourage people from queueing up. Usually, an attraction’s actual wait time will be shortest in the last 30 minutes of the night, regardless of posted waits.
This is almost always true with Star Wars: Rise of the Resistance, too. The one wildcard is ride breakdowns, which are still semi-frequent with this complex attraction. Breakdowns earlier in the day can create a backlog of Individual Lightning Lane guests, and Disney prioritizes those–this means standby will be slow later in the night when the ride has a “bad” day.
The other risk with downtime is that Star Wars: Rise of the Resistance will have problems towards the end of the night and simply not reopen. A breakdown earlier in the day is one thing–you can always come back later. If it’s the last hour of operations, there are no second chances, unless you have another day at Disney’s Hollywood Studios. As such, assess your “risk tolerance,” how important Star Wars: Rise of the Resistance is to you, and plan accordingly.
That wraps up our revised strategy guide for riding Star Wars: Rise of the Resistance. We’ll keep you updated with what you need to know for doing Star Wars: Rise of the Resistance.
As far as current info goes, that’s it. What follows is ‘legacy’ info about the now-defunct virtual queue, preserved for posterity–and just in case it returns…
As with every other theme park at Walt Disney World, you’ll need to start by booking a Park Pass reservation before visiting Disney’s Hollywood Studios, usually at least several weeks in advance. The good news is that park capacity has increased significantly throughout summer, so obtaining Park Pass reservations is easier. The bad news is that it’s also easier for everyone else, which means higher attendance and more competition for a Star Wars: Rise of the Resistance boarding pass. That’s why we’re here to help you improve your odds of success in beating the crowds.
A comprehensive ‘how to ride’ guide might seem excessive, after all, isn’t it just a matter of “sitting down and buckling up”?! However, protocol for Star Wars: Rise of the Resistance is unprecedented in several ways. The procedure for getting a chance to ride Rise of the Resistance is confusing even longtime Walt Disney World fans, so our goal here is to help you avoid similar frustrations.
If you simply show up at park opening for Disney’s Hollywood Studios and think you’re going to be able to rope drop Star Wars: Rise of the Resistance, you’re in for disappointment. To the contrary, your odds are significantly worse if you only do that. It cannot be overstated how different and difficult Star Wars: Rise of the Resistance is to experience.
Hence this ride guide and FAQ, so you can plan accordingly, beat the crowds, and have an incredibly efficient day in Disney’s Hollywood Studios. Here’s everything you need to know about the attraction and how to access it. While the second section is largely spoiler-free, it does remove some ‘elements of surprise.’
Virtual Queue
What is the virtual queue for Star Wars: Rise of the Resistance?
The virtual queue is the sole system for accessing Star Wars: Rise of the Resistance.
Rather than FastPass or a standby line, you join this virtual line via the My Disney Experience (MDX) app and are notified when it’s your turn to ride. The process requires a few clicks in-app, but it’s pretty intuitive.
What are boarding groups for Star Wars: Rise of the Resistance?
Boarding groups are the means of organizing guests into groups when it’s their turn to ride.
For example, rather than having a set 3-4 pm return time, you might be in boarding group 55. Your return time is not specified in advance, but rather, based upon how quickly the attraction cycles the guests through who are in front of you in the virtual queue. (Plus how many or few times it breaks down.)
When can we enter the virtual queue?
One new positive change Disney has made since reopening is multiple ‘drop times’ for Star Wars: Rise of the Resistance virtual queue boarding passes.
You can join the Star Wars: Rise of the Resistance virtual queue at 7 am or 1 pm via the My Disney Experience app.
How can I enter the virtual queue at 7 am given that Disney’s Hollywood Studios isn’t open then?
This is the latest change to the virtual queue for Star Wars: Rise of the Resistance virtual queue, and allows guests to attempt joining from their hotel room or wherever they may be.
For those successful at the 7 am entry time, this effectively removes the need to be at Disney’s Hollywood Studios by rope drop. There are still some strategic advantages to that, but it allows for a more leisurely start to the day.
Is one of the entry times easier for the virtual queue?
Right now, yes.
The 1 pm virtual queue is currently staying open for hours almost every single day. By contrast, the 7 am entry time fills up in seconds. This difference is due to the incredibly low crowds Walt Disney World is currently experiencing–in normal times, both fill up in seconds.
What is the process like for joining the virtual queue?
The steps are pretty similar to the FastPass+ selection process (if you used that before Walt Disney World suspended the service).
With that said, there’s no substitute for seeing for yourself. While it won’t let you complete the process, you can go through the first several steps of joining the virtual queue from home. Be on the MDX app some morning right when Disney’s Hollywood Studios opens and go through the motions. It’s good practice for the real thing!
Disney WiFi v. Cellular Data?
It really depends on your carrier and where you’re located in the park/resort/etc.
We’d recommend doing a quick speed test with both a few minutes before it’s time to join the virtual queue. Anything at or above 50 Mbps should be sufficient, but the higher the better. If necessary, move around to get away from other people or increase your speed to that threshold.
How should we prepare for joining the virtual queue?
This might sound like overkill, but milliseconds matter.
Make sure your phone is fully updated and force close all apps, including My Disney Experience shortly before it’s time to join the virtual queue. Double-check the time on your phone or watch against time.gov, which is what Disney uses for opening the virtual queue.
What’s the best strategic approach for joining a boarding group? Should one person try for everyone, should we each try individually, or what?
Do not try individually–you won’t be in the same boarding groups, meaning you won’t ride together.
We recommend everyone try for everyone in your party. Launch the MDX app about 10 seconds before the official virtual queue entry time and hit the “Join Boarding Group” button. If that doesn’t work, force-refreshing by pulling down “hard.”
Everyone in your party who has a valid Disney Park Pass reservation for Disney’s Hollywood Studios should already be pre-selected. The person in your party with the fastest fingers will score the boarding group, while everyone else will receive a “Not So Fast/Already in Boarding Group” message. Just be sure that anyone in your party who tries for boarding passes attempts to add everyone.
Again, it’s good to do a practice run or two at home so you’re comfortable with the process in the My Disney Experience app so you don’t get flustered and mess up. We’ve heard horror stories of readers clicking through too quickly and forgetting to add one of their family members. Don’t freak out if that happens–go to the Guest Experience Team Cast Members stationed at the blue umbrellas.
What if not everyone in my party is pre-selected?
During the process of joining the Star Wars: Rise of the Resistance virtual queue, everyone in your party who has a Park Pass reservation for Disney’s Hollywood Studios and/or has tapped into the park (as applicable) should already be pre-selected. However, you have the option to hit “Change Party” before tapping the “Join Virtual Queue” button.
Our strong advice is not mess with this–don’t even check whether they are or are not in your party–simply to click “Join Virtual Queue” as fast as possible. Pausing for even a second to review this screen can doom your chances of success. If, for some reason, someone in your party was not selected, see a Cast Member at the Guest Experience Team stands (look for the blue umbrella) in the park. Adding one person to an existing boarding group is a problem they can fix. No one in your party getting boarding groups because you hesitated or didn’t join due to an error is not a problem they can fix.
Do we need to be in the park for the 1 pm virtual queue opening?
No. However, everyone in your party does need to enter Disney’s Hollywood Studios at some point before 1 pm in order to “unlock” access to the virtual queue at 1 pm. Meaning you could arrive for park opening, take the Skyliner back to your hotel for lunch and a pool break, and try again at 1 pm.
It is not geofenced or based upon proximity—this functionality unlocks in the My Disney Experience app for each guest after they have physically tapped into the park’s tap/turnstiles. You can leave after tapping in and still join during the afternoon entry time from your hotel room or wherever.
You could literally be inside Disney’s Hollywood Studios or in Duluth, Minnesota. The system only validates whether you’ve tapped into Disney’s Hollywood Studios, not your current location. It can actually be advantageous to leave Disney’s Hollywood Studios midday, as that’s when crowds and wait times are worst.
Anything else we can do pre-vacation to improve chances of success?
If you don’t mind monitoring the Disney Park Pass reservations calendar, consider booking multiple days at Disney’s Hollywood Studios. Even if you’re only going to do DHS one day, it’s savvy strategy to book reservations for DHS on your Epcot and possibly Animal Kingdom days in addition to your dedicated DHS day.
With the 7 am entry time, it’s possible to attempt to score Star Wars: Rise of the Resistance boarding passes from outside the park before you start your day. If you’re unsuccessful, you can change your Disney Park Pass reservations day-of to Epcot or Animal Kingdom subject to availability.
This is our recommendation because it’s always easier to change from Disney’s Hollywood Studios to another park than vice-versa. By the time your travel dates arrive, it’s entirely conceivable that DHS will be fully booked for every day of your trip. Same goes for Magic Kingdom on some dates, whereas Animal Kingdom and EPCOT usually have same-day availability.
Walt Disney World significantly increased attendance caps in mid-July, and it is now much easier to score same-day Disney Park Pass reservations. However, we must emphasize that there is some risk in getting “stuck” with multiple DHS reservations, so keep an eye on the Disney Park Pass availability calendar and switch in advance if this looks like it’s becoming an issue around your travel dates.
Should we buy Park Hopper tickets?
If you’ve read our Money-Saving Walt Disney World Ticket Guide, you know that we typically recommend Park Hopper tickets. They allow you to bounce around, which is strategically advantageous.
For guests who really want to ride Star Wars: Rise of the Resistance, we recommend booking Park Pass reservations for at least two days at Disney’s Hollywood Studios. However, we also do not believe DHS is a full-day park right now. As with the above day-of switcheroo above, we’d actually recommend reserving 2 days at DHS and 0 days at Epcot—and plan on sticking with those reservations.
Morning at Disney’s Hollywood Studios and evening at Epcot is our preferred way to experience both parks. This isn’t just personal preference–it’s strategically superior given normal operating hours.
Accordingly, starting your morning at DHS and ending at Epcot can extend your day by a couple of hours. (Additionally, rope dropping Epcot doesn’t offer any advantage–it’s more crowded due to the late opening time.) For this reason, we highly recommend purchasing Park Hopper tickets right now. Read about what to expect and why in our Guide to Park Hopping at Walt Disney World.
Which days of the week are best for visiting Disney’s Hollywood Studios?
When Walt Disney World was regularly running out of Park Pass reservations, we recommended doing Disney’s Hollywood Studios on Saturday or Sunday. However, that’s no longer the case and this is no longer our advice. We now recommend any weekday. It doesn’t really matter which one, but Friday is objectively the best by a small margin.
As a whole, wait times in DHS are still lower on weekends. This is because locals are more likely to visit on weekends and less likely to stand in long lines since they’ve done everything before. They are also more likely to be skilled and experienced at doing Star Wars: Rise of the Resistance, making them tougher competition. It’s like playing against the Los Angeles Dodgers instead of a little league team. (Not that your family should go around trouncing kids at baseball, but you get the idea!)
Can we get more than one boarding pass per day?
No.
Do reservations for Oga’s Cantina or Droid Depot get us spots in the virtual queue for Star Wars: Rise of the Resistance?
No.
What happens if we have an Advance Dining Reservation that conflicts with our return time?
Ideally, you should see a Cast Member at the Guest Experience Team stands (look for the blue umbrella) located throughout the park. They can assist with scheduling conflicts.
Failing that, see a Cast Member at the attraction entrance–they are typically pretty flexible.
When should we get to Disney’s Hollywood Studios for rope drop?
If you’re wanting to do park opening, arrive at Disney’s Hollywood Studios at least 30 minutes before the official park opening time. It’ll take around 15 minutes to get through bag check and the turnstiles, that should give you at least 15 minutes to join the masses and be ready to go at official park opening time. See our updated 1-Day Disney’s Hollywood Studios Itinerary for morning ride recommendations and step-by-step advice for your entire day.
When you should leave your hotel room in order to arrive by then is a different matter entirely and depends upon where you’re staying and the mode of transportation you use. Don’t cut things too close–Walt Disney World transportation usually takes longer than anticipated.
How do we time our arrival if we score Star Wars: Rise of the Resistance spots but want to arrive late?
A good rule of thumb is that Star Wars: Rise of the Resistance averages about 12 boarding groups per hour. However, due to its reliability woes, sometimes that can be as low as 0 per hour or as high as 18 per hour. Over the course of most days, it averages out to about 10-14 per hour, though.
Accordingly, if you’re boarding group 48, you could plan to arrive at Disney’s Hollywood Studios around 4 hours after park opening. Boarding group 60 could do 5 hours after park opening (and so on).
When will crowds subside?
Currently, Walt Disney World attendance, crowds, and congestion have all increased dramatically as compared to even a few months ago. Demand still far exceeds supply for Star Wars: Rise of the Resistance. For every boarding pass that’s distributed, there are several guests who want to experience the attraction.
Is it safe to rely on Walt Disney World transportation for getting to DHS in time for park opening?
Yes.
If you’re staying at one of the Crescent Lake resorts, it’s easiest just to walk to DHS. For other resorts, the buses and Skyliner, are also once again reliable for arriving at park opening. Still, guests who stay at BoardWalk, Yacht & Beach Club, and Swan & Dolphin should walk rather than using boats or the Skyliner. Walking is far and away the fastest and best way to arrive in the morning.
What time is Rise of the Resistance running out of boarding passes?
There is no set time, but it has been occurring in under 10 seconds of boarding group distribution times.
Going forward, we expect this trend will continue.
Does everyone have to be present to join or can we send one ‘runner’ to the park?
For the 7 am entry, the only requirement is a valid Disney Park Pass reservation. Since DHS isn’t open at that hour, entering the park isn’t even possible for that.
For the 1 pm entry, everyone in your party must tap into Disney’s Hollywood Studios before they’re eligible to join the VQ.
What if we’re all near the park?
Nope.
It’s not based upon proximity–this functionality only unlocks in the My Disney Experience app once you physically tap into the park’s tap/turnstiles. It’s worth noting that you can leave after tapping in and still join during the afternoon entry time from your hotel room or wherever. The system only validates whether you’ve tapped in, not your current location.
Can we leave the park once joining the queue?
Yes. You could go back to your resort and take a nap, eat lunch, etc.
How do we know when we can return?
If your phone has push notifications for My Disney Experience enabled, you’ll receive an alert that your boarding group has been called.
Failing that, the “My Status” screen on the Star Wars: Rise of the Resistance screen displays the same information.
Does Star Wars: Rise of the Resistance accommodate Disability Access Service (DAS) card?
Yes, but this is still truly first come, first served.
That means everyone must join the virtual queue first, which means arriving and going through that just like everyone else. To take advantage of DAS, go to the FastPass return line once your boarding group is called.
What about Rider Switch?
Yep, same process as above.
How long is the average wait once in the physical line?
Assuming nothing breaks down and the attraction didn’t just return from being down, around 20-40 minutes.
Boarding groups are fairly small in size, so if you get lucky and return at the “right” time, most of the queue will be empty and you’ll practically walk on the attraction. Time it poorly and things can back up quite a bit, and you might be in a line that’s closer to an hour long. We’ve been in line when the ride breaks down and ended up having to wait over 2 hours.
Should we just wait to do Rise of the Resistance until our 2024 Walt Disney World trip?
We wouldn’t recommend it for both the reasons identified immediately above and below.
Additionally, this is a very complex attraction with a lot of practical effects, some of which may not exist forever. Just ask anyone who rode Expedition Everest or Indiana Jones Adventure the first year those attractions were open how the original rides compare to today.
This is pretty complicated…is Star Wars: Rise of the Resistance worth jumping through all of these hoops?
It’s complicated to understand because it’s new and different, but once you experience it in person, it’s really not that difficult.
Moreover, as we write in our spoiler-free Star Wars: Rise of the Resistance Ride Review, this is one of Walt Disney World’s best attractions ever. It’s absolutely worth the effort.
When will this all die down?
Never? Maybe when your kids have kids?
Flight of Passage is just as popular today as it was ~6 years ago, and still can be a hassle. And that’s for a ride based on Avatar–this is Star Wars. Don’t wait.
Ride Info for Star Wars: Rise of the Resistance
Will I like this if I’m not a huge Star Wars fan?
Much like you can enjoy Splash Mountain without ever seeing Song of the South or Flight of Passage without ever seeing Avatar, you can enjoy Rise of the Resistance without ever seeing a single Star Wars film.
Fans of the franchise will likely get more out of it, but the ride works on multiple levels and the storyline requires no prior knowledge to understand. In fact, our favorite character in Rise of the Resistance is new for this attraction!
If I have a YouTube channel dedicated to complaining about how Disney destroyed Star Wars with the last movie, will I enjoy this?
I hope not.
What’s the heigh requirement?
You must be at least 40″ tall to ride Star Wars: Rise of the Resistance.
What rides does Star Wars: Rise of the Resistance compare to?
Not much at Walt Disney World.
It’s a bit like a dark ride, except trackless and mildly exhilarating. Think somewhere between Spaceship Earth and Dinosaur, with some qualities of Tower of Terror. The trackless dark ride element is comparable to the upcoming Remy’s Ratatouille Adventure at Epcot. (Ride vehicle pictured below.)
Is it family friendly?
Absolutely. There’s the aforementioned height requirement due to a drop and a variety of boilerplate health warnings, but otherwise this is okay for all ages.
Is the drop intense?
No. The drop in Star Wars: Rise of the Resistance is more like the one in Pirates of the Caribbean than the ones in Tower of Terror. It might catch you by surprise, but it’s more of a “haha” thrill than an “aaaahhhh” thrill.
That still sounds too intense–is there a ‘chicken exit’?
Yes, and we’d highly encourage you to utilize it, as over half of the attraction occurs before boarding a ride vehicle.
If you don’t want to ride, simply notify a Cast Member at the point where they’re assigning colors. They will direct you to the exit at that point.
Any issues for guests with motion sickness?
If you’re fine doing Toy Story Mania, you’ll be fine here. The ride portion utilizes a trackless ride system, and the vehicles have nimble and dynamic ‘dancing’ movements.
Star Wars: Rise of the Resistance is not like motion simulator like Star Tours or even Millennium Falcon: Smugglers Run.
Wait a second…Toy Story Mania…is this 3D?!
Nope. There are some screens, but no 3D.
The Toy Story Mania comparison is most apt because of the way that can spin you around at times.
Is Star Wars: Rise of the Resistance better than Smugglers Run, Slinky Dog Dash, Frozen Ever After, or Flight of Passage?
Yes, yes, yes, and yes.
The only one of those that even belongs in the same conversation as Rise of the Resistance is Flight of Passage, and although they’re very different attractions, we’ll state this without equivocation: Star Wars: Rise of the Resistance is better than Avatar Flight of Passage.
Star Wars: Rise of the Resistance is one of the top 10 Disney attractions in the world, on an epic scale that’s only rivaled by Pirates of the Caribbean: Battle for the Sunken Treasure at Shanghai Disneyland. Whether it has the same longevity as all-time greats like Haunted Mansion and (regular) Pirates of the Caribbean remains to be seen.
If you’re planning on visiting the new land, you’ll also want to read our Star Wars: Galaxy’s Edge Guide. This covers a range of topics from basics about the land and its location, to strategically choosing a hotel for your stay, recommended strategy for the land, and how to beat the crowds. It’s a good primer for this huge addition. As for planning the rest of your trip, we have a thorough Walt Disney World Planning Guide.
Your Thoughts
Do you have any questions this FAQ failed to answer? If you’ve done Star Wars: Rise of the Resistance, do you think there’s anything else first-timers should know? Do you agree or disagree with any of our advice or answers? Any questions? Hearing your feedback–even when you disagree with us–is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!
Is there any way to space out the boarding groups? We have large group with a little human that can’t ride yet. Will someone just be out riding or is there something we can do to split it up in time?
Don’t know if this is too late to help you but you can do rider swap. When your boarding group gets called just tell a cast member at the ride entrance your situation and they will let you know exactly what to do!
We have tried practicing at home, but are not able to get past the Join because we do not have a valid entry to the park for the day.
How do we get around this to try and see how it works?
Another quick tip, your phone matters. We had multiple older phones and tried 12 times between us with zero success. We got new phones and we got through twice. It is an amazing ride! Best? Hmm, possibly, but still definitely amazing!
Just got back from two wonderful days at HS, our family of 4 were successful both days scoring a BG in the 20s. Here are a couple of other tips that might be helpful because…..
*** You don’t have 30 seconds, you have about .001 seconds*****
1. Internet/wifi speed is essential. Check your Mbps free at this address: https://fast.com/. If your internet is faster- use that, if your wifi is faster use that, if it is faster somewhere else- move to a new location. Also, other apps slow down your speed. CLOSE ALL OTHER APPS You don’t have to delete them, just close them. We also deleted the My Disney Experience App all together 10 minutes before time and then reloaded 5 minutes prior so that the data cache was clear, and then logged in. Make sure your phone is updated and turn off anything running in the background. 40 Mbps is about normal, but to get a BG you are going to be looking for more than 70 Mbps, we had 94 Mbps.
2. Your Mbps doesn’t matter if you have the wrong TIME, and I’m not talking about 7am or 10am. I am talking about 7:00.3. Most cell phones/clocks are not actually on the exact correct time and can be off by a few seconds. Disney uses The National Institute of Standard Time, and the virtual cue starts at EXACTLY 7:00.00. Don’t use the clock on your cell, use: https://www.time.gov/
Have a second person count down for you. I was on time.gov and counted down for my husband with a “5, 4, 3, 2, Go” Exactly at 0. He then followed what Tom suggested with the refreshing the virtual queue. And we got it, I hope you will as well!
*Oh, and like others have said, get everyone off of your friends and family list. EVERYONE that wont be riding with you. That will mess it up.
** And don’t worry about making sure that everyone is checked, deal with that later, just click, click, click. CM are helpful later IF you have a BG. They will add or sort through additional people, or rearrange ADR, IF you have a BG. But if you don’t, they wont be able to help you at all.
***May the Force be with YOU!
This is THE MOST HELPFUL review I have read! Thank you for the tips! We are going in 2 weeks and have 2 days reserved at HS hoping to get just 1 boarding pass!
Oh I hope so Jennifer! It hated seeing so many people there who had spent SO much money and not be able to ride it. Particularly, when they just didn’t know how to access the system. It felt exclusive and elitist. Which isn’t very Jedi.
My kids don’t have a my disney account, so all our tickets are under my account. Can I log them on to my account and use my account across multiple devices, or should i sign them up for my disney accounts and try to link everything?
Thanks.
What’s the verdict on being able to switch your park pass to another park if you don’t get a boarding group at 7?
Also – can you switch park pass even if you get a ROR boarding group or are you now locked into going to HS?
I guess someone might change their mind even after getting a ROR boarding pass
Tom, this FAQ is incredible! Love the YouTube channel and chicken exit questions! Classic!
Tom, thanks for all of your tips and tricks. Because of them, I’ve gotten on this ride every time I’ve tried at both DLR and WDW. And you’re right, it is absolutely worth all of the effort!
A little off topic/on topic but might interest you
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Just got back from WDW. Went to HS 2 days – Tues & Thurs. We got boarding groups both days, but only rode once, because we didn’t know we had gotten a boarding group the first day, until I got a push notification that we were to report to the line !! So, here are my tips: 1) Make sure that someone in your group has the most current/up to date version of their phone. My husband just upgraded his phone to the newest android and he got both of our boarding groups — just faster. 2) Make sure you check the “Check Status” button, or the “Virtual Que” section of “My Plans” on the app, AFTER you try for a boarding group. It will tell you there for sure that you have got one or not. (This is how we missed our boarding group the first day – at the 2:00pm try). 3) If you do get a boarding group, Keep checking it through out the day, depending on what group # you got. A lower number, you’ll want to check it often — we checked ours every 30min (we got group 30 at the 10:00am try on our second day at HS).
Well, I am at Hollywood Studios today and to say that the virtual queue fills up in under a minute is vastly understating the situation. For both the 10:00 am and 2:00pm queue periods all availability was filled up in under 2 seconds. That’s right, under two seconds. So really it is a crap shoot.
Emphasis on crap. We had the same issue. Literally 2 seconds. We started refreshing at 15 seconds before. Ten rolls around, at the second, and we got the all gone for today message. For both the 10 and the 2. It really stinks.
Would be great if they limited each group to one ride per vacation visit. Stinks that people near us have ridden four times this week amd we won’t get to do one.
Do you need to be scanned into the park in order to make a request in the virtual queue? If so how is that possible when the park opens at 10 and the queue starts at 10? If not, how do they keep people that aren’t in the park that day from bogging down the system?
EVERYONE in your party needs to be scanned in. They open the doors early. We rode Rockin’ Rollercoaster twice before 10am. However, if you don’t get in the queue and want to try again at 2pm, you don’t have to be in the park.
I am going next month it seems very difficult to get a boarding group. I have been practicing every day this week. I think I might of been able to get 2. It reaches capacity in seconds. I was able to refresh a few times today even though it said capacity filled it eventually let me get to the next screen to verify everyone is in the park.
Is there any way to ride Rise of Resistance without having the My Disney Experience app and a smart phone? I have the desktop version of My Disney Experience on my Kindle, but it will not take the smartphone app. does it have to be an “app”?
You can go to guest services and they can do it for you.
Can you only add other party members after the boarding pass lottery opens? I did a practice run this morning, and that’s what seems to hold me up. If there’s a way to do that beforehand, I’d be appreciative if someone would let me know how. Thanks!
No. When you click join the next screen will be choose your party, then you join again. That’s what everybody has to do. You can have guest services (at any park or Disney Springs or on the phone) check to make sure you have you party ready to go in the app.
Thanks, Kristin!
Following to plan for a September trip 🙂
If we have a group of people (5); is better to just get a boarding pass for one person, then ask the cast member to add the other people in our group? I noticed on youtube people who are getting a boarding pass for one person can get a lower number than those who have a group due to the 1 – 2 second delay in joining.
Your best bet is to add everyone to a travel party and get the same boarding group for everyone at once. If you attempt to get a boarding group for only one person, and then ask a Cast Member to add the other four members of your party to that boarding group, there’s really only about a 50% chance (or less) that they’ll accommodate that request since it damages the integrity of the system they’re trying to maintain. If everyone gets their own boarding group and the whole party ends up in different groups, they will help the lower number boarding groups join the highest number boarding group, but they’re really not supposed to do so in the other direction. So again, it’s about a 50/50 chance. Basically it’s always a gamble to try a workaround since you don’t know which Cast Member you’ll get that day…one who will make an exception for you, or one who will stick to the rules. Hope that helps!
Hi! Do you know if our entire party is under the same MDX login, can we still all try to login and enter the virtual queue if we are all trying under the same login but from different devices? Hope that makes sense – super helpful article!
I have the same question! Did you figure this out? We go on Monday.
Yes, you are able to use the same login with different devices. That’s what we did and had no problems. Definitely practice going through the process at home a few times. It helps! Good luck!
Thank you so much!
Planning a trip this fall but wanted to try out the Virtual Queue in advance. At 2:00 I hit “join virtual queue”. Only three members of my six member party showed up (I was not one of the one listed). Any thoughts on what happened or how I should handle that if it were to happen in the park? Thanks
Karen, I have seen in several blogs that if you have this happen, take a screenshot immediately then go ahead and get a boarding group for whomever in the party is showing. Then head to guest services. The screenshot shows what you saw on the screen at 10:00 and they should be able to add the missing party members. This will not work if the other members of your party were not in the park, but if you clearly were scanned in, documented, and got a group for some, they’ll generally help out with the others.
Thanks Karissa, taking a screenshot is a great idea.
Tom, I have seen Disney’s “you may only join 1 virtual queue per day” line but not how that works with a backup group. Let’s say the regular groups are gone at 10:01 and you join a backup group which doesn’t get called. Can you try again at 2 or was that your 1 per day? If you can not try again is it better to wait and try at 2 or snag the backup boarding group at 10?
As a follow-up to Karissa’s question, if you get a backup boarding group at 10:00 a.m., do you know if will it be called before any 2:00 p.m. boarding groups, or will there be “guaranteed” 2:00 p.m. boarding groups that jump ahead of 10:00 a.m. backup boarding groups?
Can someone explain to me how to “refresh” the WDW app page when trying to join a Virtual Queue on my iPhone 8? Tom says, “. . . if that doesn’t work, force-refreshing (pull down “hard”), but I don’t understand. When I’m on the app, if I pull down on the screen I get my notification screen. I’d like to practice and be ready before I go, but this one thing stumps me.
Swipe down from the middle of the screen, not the top.