How to Ride Star Wars: Rise of Resistance Strategy Guide
The most popular attraction at Walt Disney World is Star Wars: Rise of the Resistance in Hollywood Studios. This guide covers how to ride now that the virtual queue is done: avoiding lines or minimizing the multi-hour wait times and strategy for successfully scoring an Individual Lightning Lane at the Galaxy’s Edge blockbuster.
We update this guide regularly based on the latest changes at Disney’s Hollywood Studios. Last year, Walt Disney World announced that it was “pausing” the virtual queue for Star Wars: Rise of the Resistance. However, that hasn’t happened even during peak weeks since then, including on occasions when the standby wait has hit 420 minutes. We love Star Wars: Rise of the Resistance and consider it the best attraction at Walt Disney World, but I cannot imagine waiting 7 hours!
In any case, the virtual queue is gone for good. In addition to the Disney’s Hollywood Studios headliner having a standby line, there have been a lot of other changes: Walt Disney World’s 50th Anniversary plus the debut of Early Theme Park Entry for on-site hotel guests plus the controversial Lightning Lane and Genie+ system. Suffice to say, a ton is happening with queueing at Walt Disney World right now. We’re here to break it all down and explain your best and worst options for doing Star Wars: Rise of the Resistance.
Before we dig in, one final note: Walt Disney World tinkers with this ride regularly. We’re diligent in keeping this updated and the information here is current as of Late 2023, but things could change. Be sure to check back for the latest info–or subscribe to our free Walt Disney World email newsletter for instant updates about all of the latest news, when discounts are released, etc.
With that said, let’s start in sequential order, so to speak. Although Star Wars: Rise of the Resistance is not using a virtual queue anymore, you still might want to be up at 7 am. This is because the ride now uses a traditional standby line and is one of Hollywood Studios’ two Individual Lightning Lane (ILL) attractions.
Star Wars: Rise of the Resistance is actually the most popular Individual Lightning Lane in all of Walt Disney World, routinely booking up before the park even opens. In general, we’re not fans of paying extra for ILLs…with the exception of Star Wars: Rise of the Resistance. That’s true even after the latest price increase–Star Wars: Rise of the Resistance can cost as much as $25. Our Individual Lightning Lane Info & Tips post covers the why of that and what to do to reserve this ride via ILL.
It’s also worth noting that it’s difficult to book both Slinky Dog Dash via Genie+ and Star Wars: Rise of the Resistance in the same morning unless you have multiple people trying and use our “speed strategy.” For advice on the latter, consult our Guide to Genie+ at Walt Disney World and Lightning Lane FAQ.
Continuing before Disney’s Hollywood Studios officially opens for the day, there’s the option of Early Theme Park Entry, which replaced morning Extra Magic Hours. Officially, Early Entry is offered at all 4 theme parks every single day and offers 30-minute access to guests staying in on-site hotels at Walt Disney World. (See our Guide to Early Entry at Walt Disney World for more info & strategy.)
Unofficially, Early Entry often ends up being much more than a 30 minute head-start at Disney’s Hollywood Studios, which often quietly opens before that and starts operating Star Wars: Rise of the Resistance. Check out our report on Early Entry at Disney’s Hollywood Studios that covers our experience knocking out the trio of most popular attractions at DHS before the park opened to regular guests.
This brings us to normal park opening time for everyone else. Because you’re almost an hour behind on-site guests at this point and other off-site visitors will be racing to Star Wars: Rise of the Resistance, this is actually one of the worst times to do the attraction via the standby line.
In fact, wait times for Star Wars: Rise of the Resistance essentially have two peaks: about 30-60 minutes after official opening time and in early afternoon. This is the direct result of the park opening race to Rise of the Resistance and another spike following lunch.
If you want the best time to do Star Wars: Rise of the Resistance in the first half of the day, line up around 11 am. The posted wait time will still likely be triple digits, but it’s typically falling at this point rather than rising.
This is because the influx of park opening guests is cycling out, and fewer new guests are jumping into line because the wait will conflict with lunch. Objectively, this is the optimal time unless you’re staying late–assuming no ride breakdowns.
In general, later in the day is better than the first half, with posted wait times typically bottoming out about 2 hours before park closing. There are a couple of things you need to be aware of here, however.
First, posted wait times typically don’t drop much after 6 pm. That doesn’t mean actual wait times aren’t still declining, though. Walt Disney World often inflates posted times later in the day to discourage people from queueing up. Usually, an attraction’s actual wait time will be shortest in the last 30 minutes of the night, regardless of posted waits.
This is almost always true with Star Wars: Rise of the Resistance, too. The one wildcard is ride breakdowns, which are still semi-frequent with this complex attraction. Breakdowns earlier in the day can create a backlog of Individual Lightning Lane guests, and Disney prioritizes those–this means standby will be slow later in the night when the ride has a “bad” day.
The other risk with downtime is that Star Wars: Rise of the Resistance will have problems towards the end of the night and simply not reopen. A breakdown earlier in the day is one thing–you can always come back later. If it’s the last hour of operations, there are no second chances, unless you have another day at Disney’s Hollywood Studios. As such, assess your “risk tolerance,” how important Star Wars: Rise of the Resistance is to you, and plan accordingly.
That wraps up our revised strategy guide for riding Star Wars: Rise of the Resistance. We’ll keep you updated with what you need to know for doing Star Wars: Rise of the Resistance.
As far as current info goes, that’s it. What follows is ‘legacy’ info about the now-defunct virtual queue, preserved for posterity–and just in case it returns…
As with every other theme park at Walt Disney World, you’ll need to start by booking a Park Pass reservation before visiting Disney’s Hollywood Studios, usually at least several weeks in advance. The good news is that park capacity has increased significantly throughout summer, so obtaining Park Pass reservations is easier. The bad news is that it’s also easier for everyone else, which means higher attendance and more competition for a Star Wars: Rise of the Resistance boarding pass. That’s why we’re here to help you improve your odds of success in beating the crowds.
A comprehensive ‘how to ride’ guide might seem excessive, after all, isn’t it just a matter of “sitting down and buckling up”?! However, protocol for Star Wars: Rise of the Resistance is unprecedented in several ways. The procedure for getting a chance to ride Rise of the Resistance is confusing even longtime Walt Disney World fans, so our goal here is to help you avoid similar frustrations.
If you simply show up at park opening for Disney’s Hollywood Studios and think you’re going to be able to rope drop Star Wars: Rise of the Resistance, you’re in for disappointment. To the contrary, your odds are significantly worse if you only do that. It cannot be overstated how different and difficult Star Wars: Rise of the Resistance is to experience.
Hence this ride guide and FAQ, so you can plan accordingly, beat the crowds, and have an incredibly efficient day in Disney’s Hollywood Studios. Here’s everything you need to know about the attraction and how to access it. While the second section is largely spoiler-free, it does remove some ‘elements of surprise.’
Virtual Queue
What is the virtual queue for Star Wars: Rise of the Resistance?
The virtual queue is the sole system for accessing Star Wars: Rise of the Resistance.
Rather than FastPass or a standby line, you join this virtual line via the My Disney Experience (MDX) app and are notified when it’s your turn to ride. The process requires a few clicks in-app, but it’s pretty intuitive.
What are boarding groups for Star Wars: Rise of the Resistance?
Boarding groups are the means of organizing guests into groups when it’s their turn to ride.
For example, rather than having a set 3-4 pm return time, you might be in boarding group 55. Your return time is not specified in advance, but rather, based upon how quickly the attraction cycles the guests through who are in front of you in the virtual queue. (Plus how many or few times it breaks down.)
When can we enter the virtual queue?
One new positive change Disney has made since reopening is multiple ‘drop times’ for Star Wars: Rise of the Resistance virtual queue boarding passes.
You can join the Star Wars: Rise of the Resistance virtual queue at 7 am or 1 pm via the My Disney Experience app.
How can I enter the virtual queue at 7 am given that Disney’s Hollywood Studios isn’t open then?
This is the latest change to the virtual queue for Star Wars: Rise of the Resistance virtual queue, and allows guests to attempt joining from their hotel room or wherever they may be.
For those successful at the 7 am entry time, this effectively removes the need to be at Disney’s Hollywood Studios by rope drop. There are still some strategic advantages to that, but it allows for a more leisurely start to the day.
Is one of the entry times easier for the virtual queue?
Right now, yes.
The 1 pm virtual queue is currently staying open for hours almost every single day. By contrast, the 7 am entry time fills up in seconds. This difference is due to the incredibly low crowds Walt Disney World is currently experiencing–in normal times, both fill up in seconds.
What is the process like for joining the virtual queue?
The steps are pretty similar to the FastPass+ selection process (if you used that before Walt Disney World suspended the service).
With that said, there’s no substitute for seeing for yourself. While it won’t let you complete the process, you can go through the first several steps of joining the virtual queue from home. Be on the MDX app some morning right when Disney’s Hollywood Studios opens and go through the motions. It’s good practice for the real thing!
Disney WiFi v. Cellular Data?
It really depends on your carrier and where you’re located in the park/resort/etc.
We’d recommend doing a quick speed test with both a few minutes before it’s time to join the virtual queue. Anything at or above 50 Mbps should be sufficient, but the higher the better. If necessary, move around to get away from other people or increase your speed to that threshold.
How should we prepare for joining the virtual queue?
This might sound like overkill, but milliseconds matter.
Make sure your phone is fully updated and force close all apps, including My Disney Experience shortly before it’s time to join the virtual queue. Double-check the time on your phone or watch against time.gov, which is what Disney uses for opening the virtual queue.
What’s the best strategic approach for joining a boarding group? Should one person try for everyone, should we each try individually, or what?
Do not try individually–you won’t be in the same boarding groups, meaning you won’t ride together.
We recommend everyone try for everyone in your party. Launch the MDX app about 10 seconds before the official virtual queue entry time and hit the “Join Boarding Group” button. If that doesn’t work, force-refreshing by pulling down “hard.”
Everyone in your party who has a valid Disney Park Pass reservation for Disney’s Hollywood Studios should already be pre-selected. The person in your party with the fastest fingers will score the boarding group, while everyone else will receive a “Not So Fast/Already in Boarding Group” message. Just be sure that anyone in your party who tries for boarding passes attempts to add everyone.
Again, it’s good to do a practice run or two at home so you’re comfortable with the process in the My Disney Experience app so you don’t get flustered and mess up. We’ve heard horror stories of readers clicking through too quickly and forgetting to add one of their family members. Don’t freak out if that happens–go to the Guest Experience Team Cast Members stationed at the blue umbrellas.
What if not everyone in my party is pre-selected?
During the process of joining the Star Wars: Rise of the Resistance virtual queue, everyone in your party who has a Park Pass reservation for Disney’s Hollywood Studios and/or has tapped into the park (as applicable) should already be pre-selected. However, you have the option to hit “Change Party” before tapping the “Join Virtual Queue” button.
Our strong advice is not mess with this–don’t even check whether they are or are not in your party–simply to click “Join Virtual Queue” as fast as possible. Pausing for even a second to review this screen can doom your chances of success. If, for some reason, someone in your party was not selected, see a Cast Member at the Guest Experience Team stands (look for the blue umbrella) in the park. Adding one person to an existing boarding group is a problem they can fix. No one in your party getting boarding groups because you hesitated or didn’t join due to an error is not a problem they can fix.
Do we need to be in the park for the 1 pm virtual queue opening?
No. However, everyone in your party does need to enter Disney’s Hollywood Studios at some point before 1 pm in order to “unlock” access to the virtual queue at 1 pm. Meaning you could arrive for park opening, take the Skyliner back to your hotel for lunch and a pool break, and try again at 1 pm.
It is not geofenced or based upon proximity—this functionality unlocks in the My Disney Experience app for each guest after they have physically tapped into the park’s tap/turnstiles. You can leave after tapping in and still join during the afternoon entry time from your hotel room or wherever.
You could literally be inside Disney’s Hollywood Studios or in Duluth, Minnesota. The system only validates whether you’ve tapped into Disney’s Hollywood Studios, not your current location. It can actually be advantageous to leave Disney’s Hollywood Studios midday, as that’s when crowds and wait times are worst.
Anything else we can do pre-vacation to improve chances of success?
If you don’t mind monitoring the Disney Park Pass reservations calendar, consider booking multiple days at Disney’s Hollywood Studios. Even if you’re only going to do DHS one day, it’s savvy strategy to book reservations for DHS on your Epcot and possibly Animal Kingdom days in addition to your dedicated DHS day.
With the 7 am entry time, it’s possible to attempt to score Star Wars: Rise of the Resistance boarding passes from outside the park before you start your day. If you’re unsuccessful, you can change your Disney Park Pass reservations day-of to Epcot or Animal Kingdom subject to availability.
This is our recommendation because it’s always easier to change from Disney’s Hollywood Studios to another park than vice-versa. By the time your travel dates arrive, it’s entirely conceivable that DHS will be fully booked for every day of your trip. Same goes for Magic Kingdom on some dates, whereas Animal Kingdom and EPCOT usually have same-day availability.
Walt Disney World significantly increased attendance caps in mid-July, and it is now much easier to score same-day Disney Park Pass reservations. However, we must emphasize that there is some risk in getting “stuck” with multiple DHS reservations, so keep an eye on the Disney Park Pass availability calendar and switch in advance if this looks like it’s becoming an issue around your travel dates.
Should we buy Park Hopper tickets?
If you’ve read our Money-Saving Walt Disney World Ticket Guide, you know that we typically recommend Park Hopper tickets. They allow you to bounce around, which is strategically advantageous.
For guests who really want to ride Star Wars: Rise of the Resistance, we recommend booking Park Pass reservations for at least two days at Disney’s Hollywood Studios. However, we also do not believe DHS is a full-day park right now. As with the above day-of switcheroo above, we’d actually recommend reserving 2 days at DHS and 0 days at Epcot—and plan on sticking with those reservations.
Morning at Disney’s Hollywood Studios and evening at Epcot is our preferred way to experience both parks. This isn’t just personal preference–it’s strategically superior given normal operating hours.
Accordingly, starting your morning at DHS and ending at Epcot can extend your day by a couple of hours. (Additionally, rope dropping Epcot doesn’t offer any advantage–it’s more crowded due to the late opening time.) For this reason, we highly recommend purchasing Park Hopper tickets right now. Read about what to expect and why in our Guide to Park Hopping at Walt Disney World.
Which days of the week are best for visiting Disney’s Hollywood Studios?
When Walt Disney World was regularly running out of Park Pass reservations, we recommended doing Disney’s Hollywood Studios on Saturday or Sunday. However, that’s no longer the case and this is no longer our advice. We now recommend any weekday. It doesn’t really matter which one, but Friday is objectively the best by a small margin.
As a whole, wait times in DHS are still lower on weekends. This is because locals are more likely to visit on weekends and less likely to stand in long lines since they’ve done everything before. They are also more likely to be skilled and experienced at doing Star Wars: Rise of the Resistance, making them tougher competition. It’s like playing against the Los Angeles Dodgers instead of a little league team. (Not that your family should go around trouncing kids at baseball, but you get the idea!)
Can we get more than one boarding pass per day?
No.
Do reservations for Oga’s Cantina or Droid Depot get us spots in the virtual queue for Star Wars: Rise of the Resistance?
No.
What happens if we have an Advance Dining Reservation that conflicts with our return time?
Ideally, you should see a Cast Member at the Guest Experience Team stands (look for the blue umbrella) located throughout the park. They can assist with scheduling conflicts.
Failing that, see a Cast Member at the attraction entrance–they are typically pretty flexible.
When should we get to Disney’s Hollywood Studios for rope drop?
If you’re wanting to do park opening, arrive at Disney’s Hollywood Studios at least 30 minutes before the official park opening time. It’ll take around 15 minutes to get through bag check and the turnstiles, that should give you at least 15 minutes to join the masses and be ready to go at official park opening time. See our updated 1-Day Disney’s Hollywood Studios Itinerary for morning ride recommendations and step-by-step advice for your entire day.
When you should leave your hotel room in order to arrive by then is a different matter entirely and depends upon where you’re staying and the mode of transportation you use. Don’t cut things too close–Walt Disney World transportation usually takes longer than anticipated.
How do we time our arrival if we score Star Wars: Rise of the Resistance spots but want to arrive late?
A good rule of thumb is that Star Wars: Rise of the Resistance averages about 12 boarding groups per hour. However, due to its reliability woes, sometimes that can be as low as 0 per hour or as high as 18 per hour. Over the course of most days, it averages out to about 10-14 per hour, though.
Accordingly, if you’re boarding group 48, you could plan to arrive at Disney’s Hollywood Studios around 4 hours after park opening. Boarding group 60 could do 5 hours after park opening (and so on).
When will crowds subside?
Currently, Walt Disney World attendance, crowds, and congestion have all increased dramatically as compared to even a few months ago. Demand still far exceeds supply for Star Wars: Rise of the Resistance. For every boarding pass that’s distributed, there are several guests who want to experience the attraction.
Is it safe to rely on Walt Disney World transportation for getting to DHS in time for park opening?
Yes.
If you’re staying at one of the Crescent Lake resorts, it’s easiest just to walk to DHS. For other resorts, the buses and Skyliner, are also once again reliable for arriving at park opening. Still, guests who stay at BoardWalk, Yacht & Beach Club, and Swan & Dolphin should walk rather than using boats or the Skyliner. Walking is far and away the fastest and best way to arrive in the morning.
What time is Rise of the Resistance running out of boarding passes?
There is no set time, but it has been occurring in under 10 seconds of boarding group distribution times.
Going forward, we expect this trend will continue.
Does everyone have to be present to join or can we send one ‘runner’ to the park?
For the 7 am entry, the only requirement is a valid Disney Park Pass reservation. Since DHS isn’t open at that hour, entering the park isn’t even possible for that.
For the 1 pm entry, everyone in your party must tap into Disney’s Hollywood Studios before they’re eligible to join the VQ.
What if we’re all near the park?
Nope.
It’s not based upon proximity–this functionality only unlocks in the My Disney Experience app once you physically tap into the park’s tap/turnstiles. It’s worth noting that you can leave after tapping in and still join during the afternoon entry time from your hotel room or wherever. The system only validates whether you’ve tapped in, not your current location.
Can we leave the park once joining the queue?
Yes. You could go back to your resort and take a nap, eat lunch, etc.
How do we know when we can return?
If your phone has push notifications for My Disney Experience enabled, you’ll receive an alert that your boarding group has been called.
Failing that, the “My Status” screen on the Star Wars: Rise of the Resistance screen displays the same information.
Does Star Wars: Rise of the Resistance accommodate Disability Access Service (DAS) card?
Yes, but this is still truly first come, first served.
That means everyone must join the virtual queue first, which means arriving and going through that just like everyone else. To take advantage of DAS, go to the FastPass return line once your boarding group is called.
What about Rider Switch?
Yep, same process as above.
How long is the average wait once in the physical line?
Assuming nothing breaks down and the attraction didn’t just return from being down, around 20-40 minutes.
Boarding groups are fairly small in size, so if you get lucky and return at the “right” time, most of the queue will be empty and you’ll practically walk on the attraction. Time it poorly and things can back up quite a bit, and you might be in a line that’s closer to an hour long. We’ve been in line when the ride breaks down and ended up having to wait over 2 hours.
Should we just wait to do Rise of the Resistance until our 2024 Walt Disney World trip?
We wouldn’t recommend it for both the reasons identified immediately above and below.
Additionally, this is a very complex attraction with a lot of practical effects, some of which may not exist forever. Just ask anyone who rode Expedition Everest or Indiana Jones Adventure the first year those attractions were open how the original rides compare to today.
This is pretty complicated…is Star Wars: Rise of the Resistance worth jumping through all of these hoops?
It’s complicated to understand because it’s new and different, but once you experience it in person, it’s really not that difficult.
Moreover, as we write in our spoiler-free Star Wars: Rise of the Resistance Ride Review, this is one of Walt Disney World’s best attractions ever. It’s absolutely worth the effort.
When will this all die down?
Never? Maybe when your kids have kids?
Flight of Passage is just as popular today as it was ~6 years ago, and still can be a hassle. And that’s for a ride based on Avatar–this is Star Wars. Don’t wait.
Ride Info for Star Wars: Rise of the Resistance
Will I like this if I’m not a huge Star Wars fan?
Much like you can enjoy Splash Mountain without ever seeing Song of the South or Flight of Passage without ever seeing Avatar, you can enjoy Rise of the Resistance without ever seeing a single Star Wars film.
Fans of the franchise will likely get more out of it, but the ride works on multiple levels and the storyline requires no prior knowledge to understand. In fact, our favorite character in Rise of the Resistance is new for this attraction!
If I have a YouTube channel dedicated to complaining about how Disney destroyed Star Wars with the last movie, will I enjoy this?
I hope not.
What’s the heigh requirement?
You must be at least 40″ tall to ride Star Wars: Rise of the Resistance.
What rides does Star Wars: Rise of the Resistance compare to?
Not much at Walt Disney World.
It’s a bit like a dark ride, except trackless and mildly exhilarating. Think somewhere between Spaceship Earth and Dinosaur, with some qualities of Tower of Terror. The trackless dark ride element is comparable to the upcoming Remy’s Ratatouille Adventure at Epcot. (Ride vehicle pictured below.)
Is it family friendly?
Absolutely. There’s the aforementioned height requirement due to a drop and a variety of boilerplate health warnings, but otherwise this is okay for all ages.
Is the drop intense?
No. The drop in Star Wars: Rise of the Resistance is more like the one in Pirates of the Caribbean than the ones in Tower of Terror. It might catch you by surprise, but it’s more of a “haha” thrill than an “aaaahhhh” thrill.
That still sounds too intense–is there a ‘chicken exit’?
Yes, and we’d highly encourage you to utilize it, as over half of the attraction occurs before boarding a ride vehicle.
If you don’t want to ride, simply notify a Cast Member at the point where they’re assigning colors. They will direct you to the exit at that point.
Any issues for guests with motion sickness?
If you’re fine doing Toy Story Mania, you’ll be fine here. The ride portion utilizes a trackless ride system, and the vehicles have nimble and dynamic ‘dancing’ movements.
Star Wars: Rise of the Resistance is not like motion simulator like Star Tours or even Millennium Falcon: Smugglers Run.
Wait a second…Toy Story Mania…is this 3D?!
Nope. There are some screens, but no 3D.
The Toy Story Mania comparison is most apt because of the way that can spin you around at times.
Is Star Wars: Rise of the Resistance better than Smugglers Run, Slinky Dog Dash, Frozen Ever After, or Flight of Passage?
Yes, yes, yes, and yes.
The only one of those that even belongs in the same conversation as Rise of the Resistance is Flight of Passage, and although they’re very different attractions, we’ll state this without equivocation: Star Wars: Rise of the Resistance is better than Avatar Flight of Passage.
Star Wars: Rise of the Resistance is one of the top 10 Disney attractions in the world, on an epic scale that’s only rivaled by Pirates of the Caribbean: Battle for the Sunken Treasure at Shanghai Disneyland. Whether it has the same longevity as all-time greats like Haunted Mansion and (regular) Pirates of the Caribbean remains to be seen.
If you’re planning on visiting the new land, you’ll also want to read our Star Wars: Galaxy’s Edge Guide. This covers a range of topics from basics about the land and its location, to strategically choosing a hotel for your stay, recommended strategy for the land, and how to beat the crowds. It’s a good primer for this huge addition. As for planning the rest of your trip, we have a thorough Walt Disney World Planning Guide.
Your Thoughts
Do you have any questions this FAQ failed to answer? If you’ve done Star Wars: Rise of the Resistance, do you think there’s anything else first-timers should know? Do you agree or disagree with any of our advice or answers? Any questions? Hearing your feedback–even when you disagree with us–is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!
Thanks for all the helpful articles on ROTR (and everything else in Disney 🙂 )
If we go early to to DHS and snag a boarding pass that is a higher number, our plan is to go to MK and return later in the day. Will buses be running park to park that early in the morning, or should I plan on snagging an Uber?
they were running park to park, but they were INFREQUENT. took a long time to get to animal kingdom when i was lookin for a bus after getting my group. id def recommend the friendship boat to epcot if you’re starting early for DHS and you’re ready to park hop.
That’s helpful. Thanks!
We have a grandson with autism and ADHD and a grandson in a wheelchair. Getting to HS early to gain a boarding pass will be impossible for us and also the child with autism will not be able to queue at the park entrance due to his disability. Although we will obtain a DAS as we have previously at WDW, this will not be of any use to obtain a boarding group. Please do ou have any advice ?
Unfortunately, good luck. This was our exact problem. There are differing opinions on how to get in the ride with a das required and most are inconsistent at best. One of the only things I was told is that if you can get one person, your runner from the das, a boarding pass by going extremely early, you can bring the rest of your party to a guest experiences cast member later and they can get any das on then. We’ve tried it multiple times with very little luck. It really seems Disney doesn’t want to address this exact issue. I’m sorry, I wish I had better information…
We did eventually get on the ride, after 5 attempts and basically got lucky. IMHO, as amazing as it was, it really wasn’t worth it. My wife had to get up at 4:30 and was miserable for her.
Thank you, i thought it was going to be impossible. You would have thought Disney would have a solution to this issue as we wont be the only family struggling.
We are unfortunately the minority so we are more easily ignored…
We are annual pass holders, arriving for a quick weekend trip in a month.
Questuon: Does anything happen to fast passes scheduled in parks other than Hollywood studios if you are able to get a boarding queue? I’m wondering if we can show up early fingers crossed, get into a board queue, then maybe go over to a different park other than Hollywood studios until our ride comes available.
Last question. Any benefit to staying on property to get into the queue on extra magic hours days? The site says “ Star Wars: Galaxy’s Edge is available during Extra Magic Hours at Disney’s Hollywood Studios–but the new Star Wars: Rise of the Resistance attraction is not included at this time.”. Just not sure if you can get into the queue any faster by staying on property. I know the ride is not running during emh but wondered about getting into the queue.
Thanks so much!
One last
1) you should be able to get a boarding group for RoftR and then setup FP+ at a different park if you want to hop to a different place. i had no problem doing this when i went to epcot and mk on 2 different days after getting a boarding group.
2) it wont matter if you are staying on or off property because they moved all EMH to the evening for DHS, which explains what they meant when they said the ride isnt up for EMH, it just basically closes earlier than the rest of the park like World of Tomorrow and Imagination do. As long as you get to the turnstiles between 630 and 700 you get same chance everyone else does. the key was having be INSIDE the park to register, not whether you had a resort reservation. hope this helps!
Thank you so much for this. I appreciate it!
Sun Jan 26th. Rise has been down twice this morning so far. I have spoken with two different cast members who says today a change takes place that you only have 1hour from when your boarding group is called. My app still gave us a 2 hour window, and I figured they would honor this. I confirmed when going back to the park. CM told me within reason as long as our group was called, and especially with the unplanned downtime, we could enter anytime during the day. It is interesting and thought worth noting that two CMs told us to be back within the hour (before the downtime occurred).
that definitely changes things. i can tell you i was a lot less stressed with the two hour window when i went because i used bus transportation to return to DHS all the way from AKL. with just the one hour window if you leave the park outright you could miss it. this must be a new change to increase the turnover and get thru the groups quicker.
the biggest limiting factor i noticed is the downtime. too many working parts on this attraction to guarantee it works 100% of the day.
I read about this in a Facebook group. I was hoping it wasn’t true. We were planning to hop to Epcot if we had a higher/later boarding group, but now I don’t know if we should.
I wouldn’t worry much about the 1 hour time slot if hopping to Epcot. You can keep track in the app what groups are being called and so you can get ready to head over when it looks like youre about to be called or even wait. With the walking path or the skyliner, you should be back to HS in 20-30 minutes and through security in 10-15. Its pushing it if you wait til you are called, but if you go right away or even before you’re called, you should be fine. Just make it a habit to check status before getting into a queue in Epcot
Thanks! That’s very helpful. We’ve never park hopped before, and ROTR is adding an extra layer of complications. Lol
What is the process to get a boarding pass if you do not have a cell phone?
We decided to try our luck for a boarding group on Jan 25, 2020. This website and discussion was helpful to answer most questions and what to expect, thank you so much. Highlights from our experience – arrived at 6:15am for 7am park opening. They open the turnstiles to scan your park pass or magic band 30 minutes before opening. Guests can then walk down Main Street and either turn left to stand in queue for Star Wars land or turn right and stand for park opening of Toy Story Land. They open virtual queue for everyone at park opening but only for those who scanned a park pass to gain entry can attempt a boarding group. We had 3 phones, 2 on Disney WiFi and one on Verizon and the Verizon one was the successful one in gaining Boarding Group 67 This was less than a minute after park opening, person next to us got Group 14 a few seconds before we confirmed. By 8 minutes after park opening they were already issuing backup boarding groups. They finished Issuing backup groups by an hour after park opening. Our Group 67 return call time was at 11:40am and our queue was about 30 minutes to board the ride. Bottom line – get there before park opening but don’t bother getting there any earlier than 30 minutes before as there is no additional advantage with everyone attempting via the app at the top of the hour. Best advice while waiting for your boarding group is to visit the Cantina while there are no crowds and you can ride Millennium Falcon ride in single rider queue.
What if you get in line 30 mins before opening and you are still in line once the park opens and can’t use the Que?
Then you would be SOL. You MUST be inside the park, past the turnstiles, to be able to get a boarding group.
Now someone asked if they could enter the park way early (before the official opening hour) and then leave and use the app to get a boarding pass from their hotel room or elsewhere. I have not heard of anyone trying this but I suppose it is possible. They do not scan you when you exit the park, so as long as you were scanned to go in the park early that morning before it officially opened and used the app to try and get a boarding pass the second the clock turned to the top of whatever hour the parked opened it might work.
However, I don’t think I’d risk it.
Actually, if you arrive 30 mins before opening and there is a huge crowd in front of you, you might not get into park by 7…almost happened to us, last person in our group got into park just as it turned 7…that was too stressful!
thats a good point i was able to ensure i was in the park with several minutes to spare because i didnt have a bag and went straight to the magicband scanning.
Sorry if this has already been asked but for utilizing the App to join the virtual que, does it work better when connected to the Disney Park wireless or normal cell phone data?
I haven’t noticed a difference. Both in my personal experience, and in seeing reader feedback.
when i tried getting my boarding group i used my cell phone servicensnd i got an early boarding group. i find the free wifi to be effective but notoriously unreliable if trying to accomplish something as time sensitive as this. it really did come down to seconds at a time dictating what boarding group you were and affecting your plan for the day.
I would say it depends which has better signal. Since there were 1000s on Disney WiFi – my phone wasn’t connecting to WiFi consistently in that part of the park I was standing at park opening so cell worked best. I suggest having one phone on each
Thanks for the answers. That lines up with our experiences in some of the parks during visits last year. Seemed that sometimes I needed to disconnect from the wifi in order to get the app to work or to get on the internet to manage fast passes. Maybe there are dead spots or during times of high volume
What if your whole party does not want to ride it and they stay back at the resort, can you still ride it?
In that case, you would only select those in your group who want to ride and are already in the park on your app.
Thank you for all of this information! We can’t wait. Regarding having all members try to get into a group at the same time from different phones….do I have to change the settings in My Disney Experience? Currently, I am doing the planning for everyone (adults and kids). Do I have to change that setting and/or Share my list with them in order for them to be able to potentially get us into a group? Should they all sign into their app on their phone as me? Or is there some other method that we should be using that I am missing? Sorry if I sound confused but “go time” is not when I want to be wrong. Thank you so so much!!
When my husband and I did this, we were each signed in to our own accounts and attempting to grab a boarding group for all members of our party (just the two of us). He was on wifi, I was on cellular data. Once we were assigned boarding group 56, it showed up in both of our accounts since we’re linked and had selected each other to add to the boarding group. For those keeping score…I’m the one that got the boarding group. lol Cellular data that day seemed to be a split second faster than WiFi. But, moral of the story, we both stayed signed in to our own accounts, both selected each other in addition to ourselves, and both attempted to get a boarding group simultaneously, just to increase our odds.
Should we have multiple family members try to get a boarding pass when it opens up, or just one?
You just need to make sure that each person trying to obtain a boarding group is able to select all members of your party.
My family was a party of four. I did download the My Disney Experience App on each person’s phone and made sure they were all signed in under my account (because they do not have their own accounts) so we could select each member of our party. We were at Hollywood Studios December 27 with what seemed like 5,000 of our closest friends at 5:45 am waiting for the park opening at 6am. Even though my whole group was trying, I got in first and we were boarding group 28. I’m the one who makes all the plans anyway, so I’m not sure if it would have made a difference in our case, but you never know!
We just felt like four people were better than one. It was stressful! I felt like we were in a scene from the Hunger Games desperately waiting for rations or for the reaping. Again, it was December 27. Crazy crowds!
First of all I want to say how much I look forward to reading your post. Seems I am in need of clarification on this part The word finger-print Please explain. So we go to a table a what and no magic band our actual finger-print for real? Everyone in your party must tap into Disney’s Hollywood Studios for the day (which requires their fingerprint, not just the MagicBand) before they’re eligible to join the virtual queue. Thank you
Each member of your party that is trying to join a boarding group for Rise of the Resistance has to physically enter Hollywood Studios. It is normal entry with scanning your magic band and giving your finger print. You can’t just come in the park yourself and bring their bands with you trying to trick the system into thinking your members are “in the park”. Once you are able to secure a boarding group for your party via the My Disney Experience App, you just scan your magic band at the ride entrance, like you do for fast pass return, when your boarding group is called. Hope this explanation helps. It’s a great ride!
I wanted to say thanks to this blog and everyone’s comments the past few months. I was the planner for our trip to Hollywood Studios on January 20th. The pressure was on for my husband, 12 & 14 year old boys and I to be able to do everything Star Wars. We left All-Star Music a little after 6am in our rental car. When we got to HS it was pandemonium which I was expecting because of all the reading I did but it was still crazy. We got through security easily (I even had a backpack) then waited about 20 minutes for the gates to open behind the 150 people deep at all turnstiles. We got in and walked up as far as we could and had 20 tense minutes until 7am. Right at 7 an announcement came on and I was on the screen of ‘my status’ and I could refresh from there. My husband’s phone froze and we panicked but I kept pulling down to refresh and join group highlighted I pushed all then join group. We got group 29!!! We walked on to Smugglers Run (20 minute walk through the line). We had rode RoR by 9am (voted best ride of all the parks by us) and all thanks to you all we had a dream day at the Outpost with the boys building lightsabers, Oga’s cantina, doing missions with okay Disney, the den of antiquities– it was all an amazing land to visit. Thanks.
Thanks for the incredibly useful explanations Tom.
We’ll be visiting WDW soon and as we’re from Europe I wonder how reliable is the Disney WiFi on Hollywood Boulevard to make sure to get ROTR boarding passes. What’s the best spot for reliable WiFi? Or would you recommend to just use cellular data from our carrier? But then, how is the 4G coverage on Hollywood Boulevard?
Thank you so much!
Can you reserve your FastPasses at a different park and still get a SW:RoR Boarding Group?
So…get a Boarding Group and then go to EPCOT to use FastPasses…
The FastPass system and boarding groups do not have anything to do with each other. As long as you’re inside the park with ROTR you can try and get a boarding group, provided they are still available. It doesn’t matter if you have any FastPass reservations elsewhere or not.
What happens if you have a fast pass for another attraction and then get your boarding pass and it is at the same time? Thank you for the great information!
Boarding groups have 2-hour windows, and fastpasses have 1-hour windows (generally), so no problem there!
Hollywood has been opening at 7am recently, the day my family and I plan to go it reverts back to 9am on 2/3/20. Do you think they will still allow guests in at 6:30am or does this get pushed back to say 8:30am? Or do we still need to be there at 6:30am for the 7am queue? Or does the queue get pushed back as well?
Thanks!
The story lately has been whatever the official park opening time is – that is exactly when the virtual boarding queues go live.
Problem is that the official opening time can change… The intent to get back to 9am official park opening time is good. And it may happen… or it could still open at 7am… or maybe 8am. Checking the day/night before to find out what the official opening time is still key to knowing when you want to be in line (getting there an hour or may be thirty minutes before the official opening time). Slightly earlier can get you to the guest turnstiles a bit earlier in the lines which can make all the difference as the virtual boarding passes seem to be running out in about 5 minutes or so lately.
Good luck – it’s amazing ride. I was on it Dec 18th – boarding group 71.
Keep watching this site and others for updates on what is happening and check the day or two before with Disney folks to know more definitively.
We were there Monday 20th and Thursday 23rd. We arrived at 5:30AM both days. They let us in around 6:20. Both days were crazy long lines at entry. Monday we raced down Sunset to RNR Coaster and it took a little while for that waiting line to get long. We lucked out with a boarding group 10. We road RNR Coaster then we were so excited we went to Rise as soon as the group was called. The lines to the other popular rides were already close to an hour or more. We walked right onto the ride. We are a family of 3 and we rode in the vehicle with 1 other person. NO ONE ARRIVES TO BOARD THAT EARLY. IT WAS AMAZING!! Thursday we raced to Slinky Dog and that waiting line filled up Fast! We got a boarding class 30. When called, we went right away because again all the other popular rides were long waits. We waited in line around 30-40 minutes. People are arriving early, the lines for all the popular rides are filling up fast. We choose to get in line when called just in case it broke down and because all the other lines are long anyway. It’s a busy park and all the people have to go somewhere so all the lines are long.
Is the virtual queue any faster for just a single visitor?
There is no single rider for Rise, you have to be in the virtual queue and it doesn’t care if you’re 1 person or 20.
Thanks!
While there is just one virtual queue, I don’t think anyone outside of Disney really knows how it works. I’ve seen people speculate that those who enter the park first still have a better chance at getting early boarding group. But from my story, I entered park somewhat late at 6:45. But I was able to get boarding group 15, which was the first one today. Notably, I was a “single rider” as the test of my group slept in. So, did I get early group because I was fast with my clicks? Or did being a party of 1 help? Who knows!
Thank you!
Good to know, I had that question about the earlier you arrive the lower the boarding group. I didn’t think that’d be the case, but was curious anyway. definitely seems like a random system. i’m sure it does it’s best to line all requests up quickly and spit out a number as fast as possible.
Hi there!!
My family is going in February and there are 8 of us in the group. Say for example only 5 of us go, while 3 stay back and sleep. how does the app allow me to select the group the fastest. Do i have to select all 8 and then even though 3 aren’t there the other five of us that are get to join a boarding group? Or do i have to select the exact people that are at HS. My concern with this is that it takes longer to select 5 names then to just click all party.
Does anyone have answers for this?
Just want to make sure we get on!!!!
You’ll have to select the 5 people in your group who are in HS – it won’t take long and you can do that before requesting the boarding party (if I remember right) – fuzzy memory on it as I was there Dec 18th. I remember selecting the party then looping on trying to get the virtual boarding group and not having to deal with the party at all once I was trying to get a boarding group.
I’m visiting on Feb 17, 2020. The park hours open at 9am. What is the earliest the park opens during these operating hours. Can we enter the park at 6? My confusion is if the park doesn’t open until 9am, do they allow people to enter the parking lot? If so what time? Also is the 9am the time rides/shows begin but the park open at like 7? Appreciate everyone’s input.
There are several aspects to what you are asking that should be separated out a little bit.
– The official park opening time is whatever is posted somewhere – Disney website for example. However the official opening time for the park may change. Hollywood Studios have been opening officially earlier lately because of rise of the Resistance. Check with this site (it has good info) and with disney cast members when the time for your trip gets closer – as the official opening time may or may not change… you just can’t predict opening time this far ahead. 🙁
– getting physically past security – this has been happening about an hour or so before the official park opening time. They are doing this because it saves you time for when they will let you into the park. I’d recommend not taking a bag with you so the security check is really fast so that you can get in line to wait to get into the park next.
– the scan into the park has been starting about 30 minutes (more or less) before the park officially opens. This also varies everyday and can’t be predicted ahead of time easily. The virtual boarding groups for rise of the Resistance are NOT available to get until… official park opening time.
Given that info – recommendations of getting to the park an hour before tend to work out really pretty well. But this depends on the weekday (weekends are likely to have a much larger crowd waiting so earlier probably would be better). Many folks have gotten fortunate with a 15 to 30 minute ahead of time… but it seems to be a gamble on crowd size.
The virtual boarding groups seem to be filling much faster now – it started with about 45 minutes before they were gone, now it seems 5 to 10 minutes and all the boarding groups are gone.
Also consider finding a customer representative when you get in the park before opening time – just in case the app does not work or does not see your party as all in the park. You probably will not have the time to find a representative if you aren’t near one.
It’s worth the hassle… but keep checking and stay current on what is actually happening so you can make better choices when the time for your trip comes closer.
January 17, 2020
If you want to ride this ride, you seriously need to be committed. My husband and I arrived to the park at 6:50, entered the park at 7:10, and when we were able to add ourselves to the ride at 7:13, we were placed in boarding group 106 (a backup group). I would definitely recommend being INSIDE the park at 7 if you want to make sure to get a spot on the ride.
@Anna
Thanks for this info, we were debating whether to not to go. Did you end up getting on as a backup group? Also, anyone know what happens if you don’t have a cell phone? My husband doesn’t have one and if I decide not to get up early for the ride with him he won’t have access to a cell phone (I need mine for work). How can he get on the ride? Anyone have any experience with this?